# Port - E-bikes for Delivery — Rent your e-bike in a click

> Subscription-based e-bike rental for last-mile delivery services. (iPhone/iPad app by Micromobility Solutions Sp. z o.o.)

- Source: https://appshunter.io/ios/app/port-e-bikes-for-delivery/id6443793799 (this page in markdown: same URL + `.md`)
- Developer: [Micromobility Solutions Sp. z o.o](https://appshunter.io/developer/1644113024)
- Category: Travel
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 110 MB
- Languages: American English, French (France)
- Released: 2022-10-18
- Data updated: 2026-08-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/port-e-bikes-for-delivery/id6443793799/reviews.md

## What is Port?

Port is a technology company that aims to decarbonise last mile delivery industry via e-hubs by providing a full e-mobility package: efficient, long-range electric vehicles (e-bikes, e-mopeds, cargo e-bikes, e-scooters), dedicated software, charging, parking and maintenance on a subscription to individual couriers and delivery firms.

## Key features

- E-bike rental for delivery
- Subscription service
- Charging and parking included
- Maintenance services
- Dedicated software

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/port-e-bikes-for-delivery/id6443793799/reviews.md

### 1/5 — Money lovers

*2026-02-19*

I was using this bike for more than 2 years from their first location and now they fine me twice cause one time I’ve been in police station and the other one cause my phone had water isuses I contact the support they wasn’t helpful at all they forget when the system is down and the bikes not working that’s minimum a lose of 200 pound for us one day without working and they don’t even refund us a quid that’s the worst service hope the Zoomo comeback stronger cause those mtf feeel like they won

### 1/5 — Stay away from PortApp!

*2025-07-04, version 1.28.0*

The apps and systems are constantly crashing. They charged me a £25 penalty for a system issue they couldn’t fix in 12 hours. They cancelled my 1-week package that I didn’t even use and refused to refund the £50 I paid for it. Stay away from companies like this.

### 1/5 — .

*2025-06-28, version 1.28.0*

App not workıng

### 1/5 — Rubbish App ever I tried

*2025-05-10, version 1.25.1*

I can’t login it into app even not log out as well. Customer care service is very very rubbish..

### 1/5 — K

*2025-04-24, version 1.24.1*

They really don't care you got bike or not..plus when you go there to pick up the bike most of them are not fully charged and some of them are out of service and need to fix asap

### 1/5 — Money thieves

*2025-03-29, version 1.23.0*

You pay for service what they can’t provide. Bicycles always broken, half batteries most of the times etc. not responding emails and after blaming you for that, so they can not send refund for their mistakes.

### 1/5 — Worst customer service

*2025-03-25, version 1.22.0*

They really don’t care you got bike or not.. customer service guys behavior like they are boss.. don’t buy pass from
 them

### 1/5 — Trash bike

*2025-01-09, version 1.18.0*

Its my 3rd week with them and i am keep mailing them
That keep ur bikes maintenance upto date but every time i went to pick the bike app shows 22 and 20 bike bht there no bike on working condition very bad service

### 1/5 — Expressing my experiences with Port e-bikes

*2025-01-09, version 1.18.0*

I am writing to formally express my dissatisfaction with the e-bike service at NCP Clerkenwell HUB. Over 20 bikes at this location are currently faulty, and despite multiple attempts to use them, they remain out of service due to electrical and mechanical issues.

What is particularly frustrating is the lack of any proper maintenance or solution being provided. As a paying customer, I am paying nearly £50 per week for this service, yet I am unable to rely on the bikes to get where I need to go. The ongoing issues at this location are unacceptable, and there has been no communication about when these faults will be resolved.

Given the significant amount I am paying for this service, I expect a more reliable and efficient solution to the ongoing issues. I request immediate action to repair or replace the faulty bikes and ensure that future maintenance is conducted in a timely manner.

I would appreciate your prompt response and a clear plan to address these concerns.

Thank you for your attention to this matter.

### 1/5 — Trash Bike

*2025-01-09, version 1.18.0*

Worst bike company I have seen so far.They don’t even care.

## Frequently asked questions about Port

### What is Port?

Port is a technology company that offers a full e-mobility package for last-mile delivery. This includes renting electric vehicles like e-bikes, e-mopeds, and cargo e-bikes, along with charging, parking, and maintenance services.

### Who can use Port?

Port is designed for individual couriers and delivery firms looking to decarbonize their last-mile delivery operations with electric vehicles.

### What types of electric vehicles does Port offer?

Port provides a range of efficient, long-range electric vehicles, including e-bikes, e-mopeds, cargo e-bikes, and e-scooters.

### How does the subscription model work for Port?

The app facilitates a subscription service that covers the rental of e-mobility vehicles, along with dedicated software, charging, parking, and maintenance.

### Is Port available on multiple devices?

Yes, Port is available for iPhone, iPad, and iPod devices, making it accessible for couriers on the go.

### What is the age rating for Port?

Port has an age rating of 4+, indicating it is suitable for a wide range of users.

### When was Port last updated?

The latest version of Port, 1.43.0, was last updated on March 25, 2026.

### Does Port have ads?

No, Port does not contain advertisements.

## Version history (last 5 releases)

### 1.46.2 — 2026-08-04

Fix subscription upgrade

### 1.46.1 — 2026-08-01

Security and stability improvements

### 1.46.0 — 2026-07-30

This update makes it easier to get and keep the right pass:
• Extend your active pass directly in the app
• Upgrade your subscription to Premium at any time
• A redesigned product selection screen makes it easier to compare passes and subscriptions

### 1.45.0 — 2026-07-07

• Redesigned active rental screen with quick tiles for hub access, hub details, ending your ride, and your pass status.
• Improved post-ride feedback with new tags and a smoother flow.

Various bug fixes and performance improvements.

### 1.44.1 — 2026-06-29

• A simpler way to get started — sign up or log in from a single screen with your phone, email, Google, or Apple.
• Change your phone number right inside the app, with clearer SMS and email verification along the way.

Various bug fixes and performance improvements.

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| --- | --- | --- | --- |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
