# Port of Subs — user reviews

> 78 indexed App Store user reviews of Port of Subs by Port of Subs, rated 4.80/5 from 930 ratings.

- Source: https://appshunter.io/ios/app/port-of-subs/id953131651/reviews
- App overview in markdown: https://appshunter.io/ios/app/port-of-subs/id953131651.md
- Rating breakdown: 5★ 814 · 4★ 73 · 3★ 19 · 2★ 7 · 1★ 17

## What do users think of Port of Subs?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and convenient
- 👍 Friendly and helpful staff
- 🍔 Delicious and fresh sandwiches
- 💳 Rewards program
- 📱 User-friendly app

**Cons**

- 🐛 App crashes and bugs
- 💰 Overpriced toppings
- 🤖 Lack of customization options
- 🕰️ Inconsistent pickup times
- 🤔 Confusing user interface

**Commonly reported bugs**

- Login issues and account management problems
- Inability to place orders through the app
- Incorrect orders and missing items
- App not compatible with latest OS updates

**Most requested features**

- Add ability to use coupons in the app
- Implement order tracking and status updates
- Allow customization of sandwich ingredients
- Integrate mobile payments like Apple Pay
- Display soup of the day and other daily specials

## Newest reviews (12 of 78)

### 2/5 — Needs Flexibility

*2025-06-07, version 26*

I wish you could put in coupons codes , I received an coupon in the mail and was unable to use it.
You can not order a 1/2 and 1/2 what do I mean, I like tomatoes but my wife does not, she likes pepperonicini I don’t, we like ordering a 2 foot and share it, but you can not order 1/2 of something on one side and 1/2 of something on the other side on this app.

### 5/5 — Amazing staff

*2025-01-10, version 25*

I always get greeted with a smile . The staff is always friendly and make an amazing sandwich. I love their breads they feature monthly

### 5/5 — Best subs

*2024-12-22, version 25*

We love port Of sub because they are the best tasting subs in town and the people that work there are always up beat and welcoming.

### 2/5 — Good restaurant, poor app

*2024-11-11, version 25*

I purchased to avoid waiting in line. Unfortunately the rewards are a limited time only and don’t let you make mobile orders with the rewards points. The window of time is comically small too. It’s obvious some well off executive implemented this so that he could mooch off more from the consumer while touting his reward program. If you want to make mobile orders, go ahead and get it, but it’s rewards are very disappointing

### 5/5 — Port of Sub

*2024-09-30, version 25*

Very very yummy
I went there last week and it was delicious. I usually go to Subway, but I wanted to try something different so after going to Port of Subs, I never went back to Subway.

### 5/5 — Happy customer

*2024-09-17, version 25*

Great service by this crew!

### 5/5 — Enjoying Port a Sub

*2024-09-06, version 25*

I started enjoying port a subs in the 70’s in Sparks NV. I love the products I buy from Port a Sub. My local Port a Sub is wonderful and the staff is excellent.

### 5/5 — Good App

*2024-07-14, version 25*

The food was so good today!!

### 5/5 — Great service

*2024-07-12, version 25*

Fast and friendly

### 5/5 — Best Sandwich!

*2024-07-06, version 25*

These are the best sandwiches. I can’t believe there aren’t more locations. My daughter lives in UT and she can’t wait to visit to go to Port of Subs. It should be everywhere!!

### 5/5 — Amazing!!!!!!!

*2024-07-03, version 25*

Always love the night crew at The Baring port of subs! So friendly and helpful. They recognize me when I come in and are quick but still carry on a conversation! Love them!!!!

### 4/5 — Good

*2024-05-24, version 23.11.2023062303*

I just wish there was an order tracker because if I waited till the pickup time my sandwiches would have been very soggy

## Most critical reviews (10 lowest-rated)

### 1/5 — $5 topping ripoff

*2025-09-13, version 26*

Got charged $5 for on the side toppings by very rude employee who was making the sandwiches

### 1/5 — Do guys read ur reviews?

*2025-06-08, version 26*

I can’t order anything bc it states that my phone number has already been used. I have had the same phone number since 1995.  I can’t go anywhere to have someone help.

### 1/5 — Useless

*2025-03-28, version 26*

This app is useless, no discounts except for rewards but you need to buy a an item at the overpriced. There others apps that give you discounts on the menu items. Just taken space on my phone, I’ll be deleting this app very soon if I don't see any changes.

### 1/5 — Terrible

*2025-02-04, version 26*

The original app wasn’t good either but at least it let me log in.  I have a rewards account but it will not allow me to access it.  I’ve uninstalled it until it’s fixed

### 1/5 — Broken

*2024-10-29*

Shows a weird “OOPS DOCTYPE HTML” message. Not helpful at all. Broke after an update or something

### 1/5 — A Lot Less Rewards

*2024-09-16, version 25*

Port of Subs is great. I’ve been going there for ever.  I get about a half the rewards I used to since they have made this app (maybe even less).  And half the time the rewards don’t even register.

### 1/5 — Can’t even sign in

*2024-08-22, version 25*

I click on the option that I already have an account, then it says that my email address is already taken. Of course it is. I’m not clicking the new account button. I’m clicking on the one for people who already have an account!

### 1/5 — Cannot order through app

*2024-02-22, version 23.11.2023062303*

I am trying to put together a catering order and the app will not allow you to order. You can check your messages and your rewards but when you click on the tab for ordering it does not open.
I had to go to the browser and order catering. Please fix the app.

### 1/5 — can’t reset password

*2023-08-13, version 23.11.2023062303*

can’t reset password, don’t remember username

### 1/5 — Catering.

*2023-07-05, version 23.11.2023062303*

The staff did not read special instructions on the app. Onions and jalapeños on the side. I had a party full of kids. My party was ruined!

## Most praised reviews (10 highest-rated)

### 5/5 — awesome store

*2026-05-11, version 27*

clean and the friendliest people

### 5/5 — Best sub shop ever

*2026-05-05, version 27*

This place is so good I would eat it every day no joke. I love this place so much.

### 5/5 — Dayum good!

*2026-01-16, version 26*

Port o subs is hands down the best sandwich shop….

### 5/5 — Very nice

*2026-01-14, version 26*

Customer service was extremely great, the you girl working is the best , she has helped on numerous occasions, with out hesitation,,,  definitely coming back her to the store in Porterville on Henderson

### 5/5 — Upselling

*2025-10-17, version 26*

Don’t appreciate the upselling the Keystone Ave. store does to customers. I’ll probably switch stores.

### 5/5 — Port of Subs

*2025-09-29, version 26*

Rosemary is very nice!

### 5/5 — Eugene Port of Dubs

*2025-08-27, version 26*

Everything was amazing! Thank you for coming to our town

### 5/5 — Yummyness

*2025-08-25, version 26*

This place is awesome grrreat subs and sides & desserts and friendly staff!!! So yummy and they have rewards too!!!

### 5/5 — Get app

*2025-06-21, version 26*

I’m so glad I can go back and add my rewards even though after my purchase

### 5/5 — South meadows

*2025-04-19, version 26*

The two ladies on Saturday are so welcoming and pleasant!! I visit every Saturday!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
