# Portal.AI — user reviews > 52 indexed App Store user reviews of Portal.AI by Portal AI, rated 3.59/5 from 37 ratings. - Source: https://appshunter.io/ios/app/portalai/id6741169696/reviews - App overview in markdown: https://appshunter.io/ios/app/portalai/id6741169696.md - Rating breakdown: 5★ 21 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 11 ## What do users think of Portal.AI? Overall sentiment: mixed **Pros** - ✨ Brings imagination to life - 🌟 Good for story building - 💡 Innovative AI for creators - 👍 Easy to use interface - 💖 Character consistency is spot on - 🚀 Auto universe generation - 🎨 Great for creative expression - 🎬 Superb video generation quality - 🤝 Encourages connection and sharing - 🤩 Fun and enjoyable app **Cons** - 🐛 Frequent generation issues - 💸 High spark costs - ⏳ Long generation times - 📉 Decreased video length - ❓ Lack of clear instructions - 📉 Inconsistent memory/context - 🚫 Can't create new content - ⚠️ Issues with signing up/logging in - 💰 Easy to get into debt (sparks) - 🪲 Buggy UI and performance **Commonly reported bugs** - App crashes on startup - Unable to create new content/posts - Scenes not generating or unavailable - Videos only render a few seconds - Sparks deducted for incomplete generations - Login/signup issues persist - App is impossible to open after update - UI elements not showing - Generations take too long - Mixing storylines and incorrect credit deduction **Most requested features** - Make videos longer - Improve realism of created pictures - Remove watermarks and forced subtitles - Create landscape widescreen format videos - Easier editing of character names - More sparks daily - Allow spark earning from remixing/extending - Add to Google Play store ## Newest reviews (17 of 52) ### 3/5 — Issues *2025-10-09, version 3.7.3* I love this app but currently it will not let me create anything new ### 2/5 — Won't work *2025-09-22* This app isn't working for me, I don't know what happened all the sudden but it won play most the scenes. Its a great app but I lost like 5000 sparks trying to use it. My review isn’t showing up either. Where is the update ### 4/5 — Fun *2025-09-18, version 3.7.3* Fun but it only renders a 30 second video! Please fix ### 4/5 — Some of the scenes won’t generate *2025-09-16* Everytime I write about something only one scene is shown and the others say unavailable to generate ### 2/5 — Scene bug *2025-09-15, version 3.7.3* Ok now it’s gotten worse. Only one or two scenes? Are the app developers on a decade long vacation or something? Fix this! ### 2/5 — Issues with generation *2025-09-15* App has some really good AI generation, but right now the scenes are refusing to load in their entirety. Each generation makes 8 scenes but it won’t load more than 2 for a post right now ### 4/5 — Having problems getting full scenes 123 and 4 it would just give me one scene which would be 7 secs *2025-09-15* Having problems getting all my scenes it would just capture one scene which would be 7 secs please help ### 3/5 — Videos too short or doesn’t load, costing me some sparks *2025-09-14* Videos on my end are either too short, or don’t load properly at all, and no sparks returned. It seems that the AI is broken, so please fix it! **Developer response:** Hi! Thanks for flagging this 🙏 The debt issue you experienced has been resolved and the related bug fixed, so you’re all set to unleash your creativity again! We truly appreciate your patience and can’t wait to see what you create next. – Portal AI Team ### 2/5 — Dang *2025-09-14, version 3.7.3* I keep on getting an error on scene all the time it is showing blank on it not working. I’ll keep on deleting the videos every time, but still not working. Need to fix ### 2/5 — Good App, But… *2025-09-12, version 3.7.3* Before an update to the app that came a couple months ago, you would put in a prompt, and it would give you a 30 second video summarization of the prompt you entered, showing you almost anything you wanted to see. You could edit already existing scenes, or add additional scenes to make the video longer, at the cost of extra sparks. You would gain sparks for every video, that wasn’t yours, that you remixed, or extended. However, after the update, something strange happens. When you go to create a new video, when the video is done being “generated”, it will only show you one or two clips that is actually generated. When you go to edit the video to see what happened to the other clips, you get a notification telling you: “Some clips were not generated, sparks not deducted”, even though you got sparks taken away simply because you were making a video. You delete the scenes that were not rendered, and then, using 75 sparks a new scene, or an edit, you tell it to make each individual scene. When you have created all of the scenes you want, and pretty much spent 5 dollars of sparks to do it, you go to have it make the video, only to see that is pulled the same thing again, even with the scenes you made yourself. The finalized video only shows one, or two scenes, while the other scenes, for some unknown reason, do not make it into the finalized product. I do not know if this is a glitch, or if it’s intentional, but either way, it needs to be addressed. Also, what was wrong with edits only costing 25 sparks? The cost of making videos has gone up in the app too, almost to the point where getting 200 free sparks a day barely feels worth it. Another thing: why can’t we make sparks when we remix, or extend, in each other’s videos anymore? So, here’s the final statement I am going to make: either cut down the spark costs for making videos, and video edits, or give us more sparks every day to better justify the raise in spark prices. And for Pete’s sake, make sure that entire videos are generated, not just specific scenes, or, give a reason as to why those scenes were not rendered. One more thing, if you say “sparks were not spent”, don’t take sparks away from me because the video was not rendered in its entirety. If I get an incomplete video, give me those sparks back. ### 3/5 — Won't work *2025-09-10* This app isn't working for me, I don't know what happened all the sudden but it won play most the scenes. Its a great app but I lost like 5000 sparks trying to use it. My review isn’t showing up either. ### 3/5 — It’s ok but scenes missing *2025-09-10* I like creating stories from my imagination but lately some of the scenes are not showing when I post them they just show one or two scene and they are not from the beginning I think there might be a glitch in the app ### 4/5 — Have fun, enjoyable app, but……. *2025-09-09* So I’ve been using this for a while, starting a handful of story and it has been a fun way for me to pass time and to explore my creativity. The system is easy to use and for the most part everything worked out pretty well. There are a few Little hiccups here and there, but until recently, they were not a problem I’m not trying to complain, but there have been some issues over the last 24 hours that are odd, namely, entire post show being finished with my scene only five or six seconds of the clip actually rendering.I am not seeing a update, but I will say I hope his problem to get the dress soon because I am currently stuck doing everything l was working on ### 3/5 — Needs an Update *2025-09-09* The last several hours, the app is acting weird and only gives me four seconds of content leaving the other scenes blocked or unable to complete. Please fix this soon! ### 3/5 — Good but crashes *2025-08-28* I love this app. It’s therapeutic for me. I love creativity, imagination, characters, stories. Everything about it. I’ve never really had a problem with it. But as of recently, the app crashes on me when I enter the app and I wait for it to load to the home page but it crashes on me. It’s very annoying. A few times I got lucky with using the app. But most of the time, it’ll crash and the crashing prevents me using the app. Please fix this issue. Love this app but I want this issue to be fix please.i want to have a smooth and enjoyable experience on the app. ### 2/5 — Buggy UI *2025-08-21* Couldn’t get the core parts of the UI to show. The whole app is a little buggy. Generations take like 5 minutes, which by today’s standards is just too long. Maybe it can all improve in time. ### 3/5 — Scene bug *2025-08-16* There’s something going on with the scenes. It seems that some of them are being skipped because they can’t be loaded. Due to that, I feel like most of the stories are being posted unfinished. Trying to redo them will be a waste of sparks, since the spark requirement went up to 75. ## Most critical reviews (10 lowest-rated) ### 1/5 — Good app but *2025-10-09, version 3.7.3* Was a great app until it stopped letting me make any content at all ### 1/5 — Bug!!!!!!! *2025-10-08, version 3.7.3* It’s ALLWAYS HAS A BUG IN THIS APP I CANT NEVER DO NOTHING ON THIS APP BECAUSE THE APP KEEPS Continuously messing UP!!!!!!!!!!🤬😡🤬😡🤬😡🤬😡🤬!!!!!!!!!!!!! ### 1/5 — Needs an Update!!!!!!! *2025-09-13, version 3.7.3* The app used to make 30 second only clips. Now it only makes 3 second clips!!! Fix this already!!!!!!! I can’t even edit the scenes and lost 300 points. ### 1/5 — Needs an Update!!!!!!! *2025-09-12, version 3.7.3* The app used to make 30 second only clips. Now it only makes 3 second clips!!! Fix this already!!!!!!! ### 1/5 — Cant create a post *2025-08-30, version 3.7.3* I’m able to create a universe but unable to create a post within that universe it takes the sparks cost but doesn’t finalize the post and enter it into the universe please assist me ### 1/5 — Worse experience ever *2025-08-21, version 3.7.2* I keep mixing peoples storylines and I’m supposed to get 70 credits towards it or points or whatever it is that you guys do and you guys keep taking 120 points off my account you’re not giving it back you’re taking it !! ### 1/5 — Bad New Update *2025-08-19* The new update makes it impossible to open the app. I’ve tried everything except deleting the app from my phone because I am worried I’ll lose my stories. ### 1/5 — Can’t create *2025-08-19* Can’t create a post within a universe it starts creating even charges me sparks but fails to post anything the create tab just endlessly says finalize I’ve tried closing the app reinstalling & the issues still insists please assist with this issue being charges sparks & can’t even create ### 1/5 — Can’t create a login via the app *2025-08-01* Was interested to try the app however for some reason and I’m unable to it says email login in the app and then nothing ever happens. Please fix losing interest longer. I’ve been waiting downloaded the app about four or five days ago. Still haven’t been able to use it figured you guys would fix the Error even on downloaded the app and re-downloaded it still the Problem persist **Developer response:** Hi! Sorry for the trouble 🙏 Please log in using “Continue with Apple” or Google to start creating right away. You can update your name and profile picture in the next steps. We can’t wait to see the masterpieces you’ll make! – Portal AI Team ### 1/5 — Too easy to go into debt! *2025-07-31* It’s very easy to get into debt! Up until then, you can continue your stories and other’s even if you are below 0. Now a change happens and now I can’t continue nor remix anyone’s stories because of my debt in the app! At least reverse the update so that I can still remix or continue other’s stories! **Developer response:** Hi! Thanks for flagging this 🙏 The debt issue you experienced has been resolved and the related bug fixed, so you’re all set to unleash your creativity again! We truly appreciate your patience and can’t wait to see what you create next. – Portal AI Team ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app but wont generate anymore *2025-10-09* Awesome and a lot of fun seeing your stories and ideas come to life . Lately the app has been unable to generate any images or scenes of any kind . :( Is this a bug or something wrong with my writing ? ### 5/5 — fun with unexpected hidden depths *2025-08-13* this app is so much fun! I love seeing how my friends get creative and build their own worlds with fun characters and authentic stories. Besides the pure fun part, there is something intimate and bond-building with accessing your friends’ imaginary world and inviting them to yours. As a hobbyist videographer I see how this app can help me imagine and plan my shot list and get inspired for my next story. Overall, I’m very curious to see what’s next! **Developer response:** We love hearing how Portal AI inspires you 🙌 Can’t wait to see what universes you bring to life next! …and we’re definitely cooking up some exciting things for you! – Portal AI Team ### 5/5 — Character consistency *2025-08-12, version 3.6.1* Portal.ai is a game changer for creators. Its auto universe generation feature builds rich, cohesive worlds in seconds, and the character consistency is spot on with no more worrying about plot drift or off model personalities. The platform combines powerful AI capabilities with an intuitive interface, making complex creative workflows feel effortless. New features roll out quickly, clearly shaped by user feedback, and the support team is both responsive and genuinely invested in your success. If you want cutting edge AI that not only creates but also keeps your vision consistent, Portal.ai is one of the best tools out there. ### 5/5 — Video Generation *2025-08-12* The quality of the videos generated are superb. Generating a video on a story was never so easy! **Developer response:** We are so glad you are enjoying Portal AI experience! Can’t wait to see the stories you bring to life 🌟 – Portal AI Team ### 5/5 — Love the concept so much *2025-08-12* The app has crazy good character consistency that is not seen in any other AI video apps. Can definitely tell that the development team puts a lot of heart and effort into making the app better! **Developer response:** It means the world to hear you value the character consistency feature 🙌 We put a lot of heart into making Portal AI unique. Can’t wait to see what you create next! – Portal AI Team ### 5/5 — I love this app *2025-07-21, version 3.4* Love it 😀 ### 5/5 — Love this app! *2025-07-20* My husband started making these super sweet videos about us as a couple, and I honestly loved them so much. It made me want to join in — so I started making my own as a reply to his. Now it’s become this fun, personal way for us to connect and share little moments together 🥰 **Developer response:** This is so sweet to hear 🥹 We’re thrilled Portal AI has become a way for you to connect and share special moments. Thanks for letting us be part of your story! – Portal AI Team ### 5/5 — This app makes your imagination live. Seriously. *2025-07-01* If you have a creative mind, but not much creative ability this app is for you. Any story or creative universe as long as they actually are stories can come to life and not just be locked up in your mind. A story as simple as a young village boy or girl becomes a superhero. It’s possible. But also a story as bizarre or absurd or silly. Such as brain rot meme characters become social media influencers. Or a writhing mass of flesh defend itself by throwing Glas marbles that turn into sticky blobs it’s all possible in the app. It just requires imagination and a little patience to learn. That’s it. **Developer response:** Your review is pure inspiration ✨ We’re so glad Portal AI helps bring your imagination to life. Can’t wait to see the universes you’ll create next! – Portal AI Team ### 5/5 — Brings imagination to life, inspiration *2025-06-23* I absolutely love this app so far and don’t understand the negative reviews at all unless they were made at a time when the app was not stable or didn’t have all the features it did now. It’s the best app I’ve seen for story building and being able to generate videos based on the worlds and characters you create with consistency is awesome. My only complaint at the moment is it should be easier to edit the name of a character. I thought I wrote the intended name at the beginning but it just wrote a descriptive name instead of the name I wanted, though I like the picture and when I tried to edit the character it just added the name I wanted onto a new pic and that’s not what I wanted. I should just be able to edit the name itself without having to delete and remake the character. **Developer response:** Great news – we’ve implemented your requested feature: character name editing is now available directly, without having to delete or remake characters. Be sure to update to the latest version and give it a try! Thanks so much for the thoughtful feedback and kind words! Can’t wait to see how your universe unfolds, Portal AI Team ### 5/5 — Good *2025-06-15* It’s good should be better over time but should also be longer as well **Developer response:** Thanks for your feedback! We’re continuously working to make Portal AI even better. Keep an eye out for future updates, we can’t wait to see how your universe evolves! – Portal AI Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*