# PortalConnect > Mobile access to personal health records and physician communication. (iPhone/iPad app by Hello Health, Inc..) - Source: https://appshunter.io/ios/app/portalconnect/id594261400 (this page in markdown: same URL + `.md`) - Developer: [Hello Health, Inc.](https://appshunter.io/developer/594261403) - Category: Medical, Health & Fitness - Price: Free - Rating: 1.40/5 from 34 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 9 MB - Languages: American English, European Spanish - Released: 2013-01-25 - Data updated: 2026-06-11 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/portalconnect/id594261400/reviews.md ## What is PortalConnect? Welcome to PortalConnect, a free app that allows you to use your mobile phone to access your personal health record as well as:

 • Engage in secure messaging with your physician
 • Review library files shared by your physician • Review notes from your past appointments

 PortalConnect requires a subscription service. Check with your physician’s office for details on how to enroll.

 Making Health Care Easier 
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 With access to your personal health record (PHR) through PortalConnect, you can quickly recall past procedures, physician recommendations, lists of your current and former medications and much more. 

Need help?
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Visit the Website at https://portalconnect.net, send an email to info@portalconnect.net or contact the team at 1-866-779-1526. ## Key features - Access personal health records - Secure messaging with physician - Review shared library files - View past appointment notes - Recall medical history ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/portalconnect/id594261400/reviews.md ### 1/5 — Sucks *2026-02-11, version 1.5.45* Tried to message my doctor. Couldn’t because once again Login refused to function. Tried on 4 devices on both the app and website. Their help phone number says not in despite it being well within their stated business hours and they are not responding to emails in a timely manner. Stuck using this because this is what my primary chose. ### 1/5 — Null portal error. App does not work! *2025-03-26, version 1.5.44* This app is a disaster. You can’t even right a simple email to the provider. All the messages are a null error. I would give the app a 5-zits-award. Might as well put this puppy out of its misery! 🧨💣🧨💣🧨💥💥💥 ### 1/5 — Deserves ZERO STARS! *2023-12-22, version 1.5.44* Great when it works…unfortunately it experiences too many glitches….often! THIS IS A TOOL FOR COMMUNICATING WITH YOUR DOCTOR—-IT SHOULD ALWAYS WORK! ### 1/5 — NOT user friendly *2023-10-30, version 1.5.44* This app appears to be for improved communication between patient and provider. However, it is nothing but a headache! You cannot upload files. The only option you are given is to upload from photo library or camera. Wish my doctor would change this service to something more efficient. ### 1/5 — Terrible *2023-08-06, version 1.5.44* This app is useless unless you are using a desktop. It simply doesn’t work. I wouldn’t even give it one star. Garbage ### 1/5 — No sign up *2023-05-05, version 1.5.44* How is one suppose to sign up if there isn’t a place for it just a username n log in? It makes no sense . Please make it much friendlier access like MyChart where you don’t need an activation code , cancel n reshedule and leave a message to a physician . I just looked online , why would there be a fee for looking into your own chart ?. That is insane . Please fix everything to make more sense . ### 1/5 — Not user friendly *2023-01-16, version 1.5.44* This appt is not user friendly. You cannot make appointments nor reply to a message. To access another family member, you have to log out and sign back in. You can only use a computer to log in on the website-you cannot use a mobile device to log in. It’s very frustrating since we live with mobile devices and do not carry laptops or desktops with us. Please get this fixed. ### 1/5 — User-non-friendly *2022-06-17, version 1.5.44* This app is called Portal Connect but since it links to Hello Health, my password cannot be saved for the app. I have to manually access the password on my phone or type it in every time. It doesn’t notify me in the phone about messages, only via email. It doesn’t remind me of appointments or allow me to add them to my calendar. It simply wasn’t working. Needed an update, but didn’t have the simple courtesy to tell me so (every other app does). AND has the audacity to charge me $200 annually to keep in touch with my doctor. She chose this app, and doesn’t have the bandwidth to change it. Such a shame they are ripping off patients and doctors. Use some of that money to make the app work well, please. ### 1/5 — Absolute garbage *2022-01-25, version 1.5.44* The iOS app won’t allow me to login to my account and I need to revert to the website on Safari. Tech support can’t help past telling me to reinstall the app. Don’t bother proving an “app” that doesn’t even log in. Even when it used to work, it was clunky and hard to use. Absolute amateur hour. I wish my doctor didn’t insist on using this garbage. ### 1/5 — Very difficult to Navigate *2022-01-20, version 1.5.44* This is undoubtedly one of the most difficult, clunky apps I have used (and have to) in a long time. If it were my business I would definitely be looking at other options for my clients ASAP. ## Frequently asked questions about PortalConnect ### What does PortalConnect do? PortalConnect allows you to access your personal health record (PHR) on your mobile phone. You can review past procedures, physician recommendations, current and former medications, and engage in secure messaging with your physician. ### What are the key features of PortalConnect? Key features include secure messaging with your physician, reviewing library files shared by your physician, and accessing notes from your past appointments. It also provides quick recall of your personal health record details. ### Is PortalConnect free to use? PortalConnect requires a subscription service. You should check with your physician's office for details on how to enroll in the subscription and associated costs. ### What kind of devices is PortalConnect compatible with? PortalConnect is designed to be used on your mobile phone. Specific compatibility details regarding operating systems (e.g., iOS, Android) are not provided in the description, but it functions as a mobile application. ### How can I get help with PortalConnect? If you need assistance with PortalConnect, you can visit their website at https://portalconnect.net, send an email to info@portalconnect.net, or contact their support team by phone at 1-866-779-1526. ## Version history (last 5 releases) ### 1.5.45 — 2025-04-10 Bug fix ### 1.5.44 — 2021-12-01 - General bug fixes
 - Performance improvements Your opinion matters!
 Do not hesitate to contact our Support Team with any questions, comments or concerns you might have about using the PortalConnect app. Send an email to info@portalconnect.net or contact the team by phone at 1-866-779-1526. ### 1.5.43 — 2020-10-29 - General bug fixes
 - Performance improvements Your opinion matters!
 Do not hesitate to contact our Support Team with any questions, comments or concerns you might have about using the PortalConnect app. Send an email to info@portalconnect.net or contact the team by phone at 1-866-779-1526. ### 1.5.39 — 2020-09-25 - General bug fixes
 - Performance improvements Your opinion matters!
Do not hesitate to contact our Support Team with any questions, comments or concerns you might have about using the PortalConnect app. Send an email to info@portalconnect.net or contact the team by phone at 1-866-779-1526. ### 1.5.38 — 2020-09-10 - General bug fixes
 - Performance improvements Your opinion matters!
Do not hesitate to contact our Support Team with any questions, comments or concerns you might have about using the PortalConnect app. Send an email to info@portalconnect.net or contact the team by phone at 1-866-779-1526. ## Apps similar to PortalConnect | App | Rating | Price | Category | | --- | --- | --- | --- | | [ExtendedCare Virtual Care Room](https://appshunter.io/ios/app/extendedcare-virtual-care-room/id1346678613) | 2.8 (21) | Free | Medical | | [Triad Pediatrics](https://appshunter.io/ios/app/triad-pediatrics/id1597451765) | 4.3 (6) | Free | Medical | | [Althea Health](https://appshunter.io/ios/app/althea-health/id1566588213) | 4.0 (178) | Free | Medical | | [Parkview OnDemand](https://appshunter.io/ios/app/parkview-ondemand/id1224685375) | 3.8 (39) | Free | Medical | | [My MWHC](https://appshunter.io/ios/app/my-mwhc/id1387980837) | 4.7 (853) | Free | Medical | | [Portal Messenger Pro](https://appshunter.io/ios/app/portal-messenger-pro/id1569774899) | 3.8 (4) | Free | Medical | ## More apps by Hello Health, Inc. - [Hello Health](https://appshunter.io/ios/app/hello-health/id1604129313) - [Facility - Hello Health](https://appshunter.io/ios/app/facility-hello-health/id1628247590) All apps by Hello Health, Inc.: https://appshunter.io/developer/594261403 ## Related topics [aicure](https://appshunter.io/ios/topics/aicure) · [ambetter portal](https://appshunter.io/ios/topics/ambetter-portal) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*