# PortCity311

> Citizen reporting app for city service requests and issue tracking. (iPhone/iPad app by City of Shreveport.)

- Source: https://appshunter.io/ios/app/portcity311/id6502471985 (this page in markdown: same URL + `.md`)
- Developer: [City of Shreveport](https://appshunter.io/developer/1745594797)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 17+
- Requires: iOS 13.0 · 28 MB
- Languages: English
- Released: 2024-08-04
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/portcity311/id6502471985/reviews.md

## What is PortCity311?

The City of Shreveport is placing the ability to make service requests and track non-emergency issues as they are addressed at the fingertips of its citizens with the Port City 311 application. Citizens can watch their tax-dollars in action, and work with city departments to get things done.

See a pothole? Take a photo and submit it directly to the Public Works department utilizing this free application. What to report a blighted property? Leaking water meters? Submit a request directly to our Property Standards & Water and Sewer Departments. Create an account and receive real time notifications as the request is assigned and the issue is resolved.

## Key features

- Submit service requests
- Track non-emergency issues
- Upload photos for reports
- Receive real-time notifications
- Engage with city departments


## Frequently asked questions about PortCity311

### What can I report using PortCity311?

You can report various non-emergency city issues such as potholes, blighted properties, and leaking water meters directly to the relevant city departments.

### How does PortCity311 help me track my requests?

After creating an account, you will receive real-time notifications as your service request is assigned and when the issue is resolved, allowing you to monitor its progress.

### Is PortCity311 available on Android devices?

Based on the provided data, PortCity311 is currently supported on iPhone and iPod devices. Support for Android devices is not specified.

### What is the age rating for PortCity311?

PortCity311 has an age rating of 17+, indicating it may contain content suitable for mature audiences.

### How often is PortCity311 updated?

The latest version, 10.0.9, was released on August 4, 2024, suggesting regular updates to improve functionality and address issues.

### Does PortCity311 have ads?

No, PortCity311 does not contain advertisements. The app is free to use and does not display any ads.

### What is the user feedback on PortCity311?

PortCity311 has received a perfect rating of 5.0 stars from one rating, indicating a highly positive initial user experience.

### Can I use PortCity311 without an account?

While you can submit requests, creating an account is necessary to receive real-time notifications and track the status of your reported issues.

## Version history (last 1 release)

### 10.0.9 — 2024-08-04

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*