# Portland General Electric — Manage your PGE account

> Manage your electricity account, track usage, and report outages. (iPhone/iPad app by Portland General Electric Company.)

- Source: https://appshunter.io/ios/app/portland-general-electric/id1475828837 (this page in markdown: same URL + `.md`)
- Developer: [Portland General Electric Company](https://appshunter.io/developer/1475828836)
- Category: Utilities, Business
- Price: Free
- Rating: 4.16/5 from 545 App Store ratings · 84 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 122 MB
- Languages: English, Spanish
- Released: 2019-10-05
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/portland-general-electric/id1475828837/reviews.md

## What is Portland General Electric?

Stay connected with your energy, no matter where you are.  
The Portland General Electric app makes it easy to manage your account, track your energy use, get personalized alerts and more!  

* View and pay your bill or schedule future payments
* Monitor your energy use and discover personalized ways to save
* Report power outages and see real-time updates on our outage map
* Enroll in helpful programs and monitor your progress  
* Get custom alerts for bills, energy use and power outages 
* Start, stop or move your PGE service with just a few taps  
* Go paperless and manage Auto Pay with ease  
* Get personalized energy-saving tips to help lower your bill

Data charges may apply. Fees may apply for some payment methods.

## Key features

- View and pay bills
- Monitor energy use
- Report power outages
- Personalized alerts
- Manage service
- Energy-saving tips

## What do users think of Portland General Electric?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Secure login
- 👍 Clean and simple interface
- 💡 Useful energy usage graphs
- 🚀 Efficient bill payment

**Cons**

- 🐛 Login issues
- 🐛 App crashes
- 🐛 Broken features after updates
- 🐛 Compatibility problems
- 🐛 Unreliable performance

**Commonly reported bugs**

- Inability to log in
- App crashing on launch
- Broken password autofill
- Disappearing energy usage data

**Most requested features**

- Notification for off-peak/on-peak hours
- Improved password management
- Detailed energy usage tracking
- Outage notifications

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/portland-general-electric/id1475828837/reviews.md

### 1/5 — Update

*2026-06-27, version 9.4*

I like to check my usage of costs every couple of days but since the update it isn’t showing current information on the usage so now it sucks!

### 1/5 — Hot garbage

*2026-04-11, version 9.2*

We can log in via web. But the app doesn’t accept our credentials. When we use guest option it throws errors. This thing works so poorly, one has to ask, why does PGE even bother? As a software engineer I’d be embarrassed to release any program this bad. 100% unusable.

### 1/5 — New app does not let you log in.

*2026-02-21, version 9.1*

New app does not allow you to log in.

### 1/5 — App Broken

*2026-02-10, version 9.1*

The app doesn’t work at all. It won’t let me sign in. Website isn’t even working correctly for my account. But I still get their emails updating me about my bill being due, though.

### 1/5 — Broken

*2026-01-14, version 9.1*

After recent update it is impossible to login. App just crashes or shows an error about email or password, when both are correct.

### 1/5 — Ghetto

*2026-01-08, version 9.0*

This app is a buggy mess

### 1/5 — Unprofessional

*2026-01-06, version 9.0*

Constant issues with internet and login. Maybe hire some folks that knows what they’re doing instead of more managers and mouth pieces

### 2/5 — Apparently, the app was updated.

*2026-01-06, version 9.0*

My phone broke two days ago. I got a new phone yesterday and today i try to see what my bill is and completely new format and I can’t see the important stuff I need to see.

### 1/5 — Version 9 UPDATE

*2025-12-27, version 9.0*

The latest update broke the app. I can't see my payment history, the amount due for this month isn't displayed either, nothing at all. Even logging in is problematic: password autofill doesn't work because the entered email is immediately erased. But on the website everything works.

### 1/5 — Useless

*2025-10-31, version 8.5*

I have tried many times to login or register for a new account and after I put all my information, it says something about the system is not working. Try again later.  Garbage.

## Frequently asked questions about Portland General Electric

### What can I do with the Portland General Electric app?

The app allows you to manage your PGE account from anywhere. You can view and pay your bills, monitor your energy usage to find savings, report power outages, and receive custom alerts for important account information and energy events.

### How do I pay my bill using the app?

You can easily view your current bill and schedule payments directly within the app. It also supports setting up future payments, going paperless, and managing Auto Pay for convenience.

### Can I report a power outage through the app?

Yes, the app provides a straightforward way to report power outages. You can also view real-time updates on an outage map to stay informed about restoration efforts in your area.

### Is there a cost to use the Portland General Electric app?

The app itself is free to download and use. However, standard data charges from your mobile carrier may apply, and some specific payment methods might incur fees.

### Who is this app designed for?

This application is intended for customers of Portland General Electric who wish to have convenient access to their account information, billing, energy usage tracking, and outage reporting services on their mobile devices.

## Version history (last 5 releases)

### 9.4 — 2026-06-25

* Venmo Payment method addition
* General Bug Fixes
* Performance Improvements

### 9.3 — 2026-05-14

Enhanced account security with improved two-step authentication, plus bug fixes and performance improvements for a smoother, more reliable experience.

### 9.2 — 2026-04-06

* Improved sign‑in and account experience
* Enhanced outage experience with clearer messages and a more interactive map
* Bug fixes and performance improvements
* Content and accessibility updates for a smoother experience

### 9.1 — 2026-01-09

• Enhanced bill review experience for smoother navigation
• Improved bill PDF downloads for more reliable access
• Refined interface visuals with updated text and icon display

### 9.0 — 2025-12-27

* Improved User Experience: Enjoy a refreshed design and smoother navigation across all features for an even better self-service experience.
* Enhanced Outage Handling: We’ve improved the outage experience to keep you informed effortlessly with clearer updates and smoother tracking.

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## More apps by Portland General Electric Company

- [Customer Conversations](https://appshunter.io/ios/app/customer-conversations/id1503205029)

All apps by Portland General Electric Company: https://appshunter.io/developer/1475828836

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*