# Postbank — So einfach geht Banking

> Digital banking app for account management, transfers, credit cards, and investments. (iPhone/iPad app by Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG.)

- Source: https://appshunter.io/ios/app/postbank/id6444706327 (this page in markdown: same URL + `.md`)
- Developer: [Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG](https://appshunter.io/developer/330289564)
- Category: Finance
- Price: Free
- Rating: 4.66/5 from 621 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 260 MB
- Languages: English, German
- Released: 2022-12-07
- Data updated: 2026-09-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/postbank/id6444706327/reviews.md

## What is Postbank?

ACCOUNT OPENING
Open your current account directly within the app. Your account is active and ready to use in just a few minutes.



BALANCES AND TRANSACTIONS
You always stay on top of your current account balance and all account transactions.



TRANSFERS
Transfer money (in real time) - also via QR code or photo transfer. Manage your standing orders and quickly set up a scheduled transfer. And the best part: authorize your transactions securely directly in the app with BestSign.



SECURITY
Set up your BestSign security procedure directly within the app. It’s secure and convenient.



MANAGE CREDIT CARDS
Stay updated on sales, receive push notifications, view card details, customize card settings, or temporarily block your card all within the app.



MOBILE PAYMENTS
Store credit card or virtual card with Google Pay (free of charge) and pay via smartphone or smartwatch.



CASH
Find a way to get cash quickly.



INVEST
Trade your securities on the go and always keep an eye on your portfolio.



ANALYZE FINANCES
Learn more about income and expenses. Get a better overview of transactions through categorized revenue.



SERVICES
Manage everything related to your banking within the app - from changing your address to making an appointment.



PRODUCTS
Be inspired by the broad range of our products.



SIMPLE MODE
More focus, less distraction. With Simple Mode, you can enjoy the same secure banking experience in a simplified view that keeps things clear and easy.

## Key features

- Account opening
- Real-time transfers
- Credit card management
- Mobile payments
- Investment trading
- Financial analysis
- Simple mode

## What do users think of Postbank?

Overall sentiment: mixed

**Pros**

- 🚀 Fast biometric login and streamlined authentication
- 👍 Simple and intuitive user interface
- 💳 Easy money transfers and basic transactions
- 🔒 Secure access with biometric features
- ✨ Recent improvements to app stability and usability

**Cons**

- 🐛 Frequent app crashes when viewing transactions
- 😤 Overly complex setup and activation process
- 📉 Significant loss of features compared to previous version
- 🔄 Requires switching between multiple apps (BestSign and Postbank)
- 📱 Poor responsive design on smaller smartphones
- ❌ Missing critical banking features from predecessor app
- 🚫 No transaction notifications available
- ⚠️ Unreliable error messages and poor error handling
- 🎨 Unattractive and outdated design aesthetic

**Commonly reported bugs**

- App crashes when accessing transaction history
- Setup fails with 'no internet access' error despite connectivity
- QR code scanning impossible during phone activation
- Remember Postbank ID function not working
- Password change function broken
- Logout button hidden below screen edge
- Contact list display issues on smaller devices
- Real-time transfer functionality disabled

**Most requested features**

- Transaction notifications (push or email)
- QR code scanning for transfers
- Online mailbox/Posteingang functionality
- Bank statements and account information access
- Real-time transfer capability
- Template creation and management
- Financial management tools
- Single unified app (eliminate need for BestSign app)
- Better contact display and management
- Account information and interest rate details

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/postbank/id6444706327/reviews.md

### 5/5 — Umbuchung und Splittbuchung fehlt noch, ansonsten perfekt!

*2026-04-01*

Die App wurde nach und nach wieder verbessert,  der Stand vor der Umstellung ist beinahe wieder erreicht. 
Die Eingabemöglichkeit  von Bemerkungen aus der Vorgänger-APP wurde zwar noch nicht realisiert. Dafür werden jetzt Kategorien zur Verfügung gestellt, womit die Klassifizierungen wieder möglich sind. Was noch fehlt ist die Möglichkeit zu splitten, damit die Buchungen korrekter zugewiesen werden können. Außerdem fehlt noch die Kategorie „Umbuchung“, wenn von einem anderen Konto, z.B. Tagegeld umgebucht wird. Danke fürs einplanen!

**Developer response:** Wir danken dir für deine Rückmeldung und freuen uns, dass du mit der Postbank App zufrieden bist. Bei Fragen zur Postbank App und deren Funktionen wende dich gerne an unseren Kundenservice unter 022855005500

### 5/5 — Mittlerweile wirklich gut

*2026-03-26*

Postbank-Banking per App war jahrelang ein nerviges Spiel mit kompliziertem Einloggen, TANs und mehreren Apps. 
Jetzt ist es nur noch eine App, man ist biometrisch schnell und sicher drin und kann schnell alles erledigen, inkl. einfachen Text Überweisungen. Ich bin endlich happy!

**Developer response:** Vielen Dank für deine tolle Bewertung. Es freut uns, dass dir unsere Postbank App so gut gefällt.

### 5/5 — Online Banking

*2026-01-08*

It was excellent and easy transfer

**Developer response:** Vielen Dank für die klasse Bewertung. Wir freuen uns, dass dir die App gut gefällt.

### 5/5 — Immer besser

*2026-01-07*

Vor ein paar Jahren eine Katastrophe, jetzt ist sie sehr gut geworden 👌

**Developer response:** Es freut uns, dass du mittlerweile zufrieden mit den Services unserer App bist. Wir arbeiten stetig an der Verbesserung. Vielen Dank für deine positive Rückmeldung.

### 1/5 — Really difficult to use

*2026-01-04*

I have tried over multiple years to get this to work on my iPhone. I get to the point where I can complete the setup either scanning a QR code or activate via mail. I don’t understand how I can scan a QR code with my phone while trying to activate on my phone. I try the mail activation option. I get an error stating that I do not have internet access which I clearly do on my phone. Is it possible that the Postbank simply does not want you to have access to your account?

**Developer response:** Thank you for your feedback. You can only activate via QR code if there is another smartphone with an active app. You can find all the information about setting up the apps here: https://www.postbank.de/privatkunden/services/online-banking/banking-app.html For further questions you can contact us personally on 022855005500

### 5/5 — Wie der Phoenix aus der Asche!

*2025-10-22*

Die App wird seit ihrem Neustart von Version zu Version besser. Sinnvoll aufgebaut, übersichtlich, schnell und ein sicheres Gefühl vermittelnd. Das sind die Eigenschaften, die mir beim Nutzen in den Sinn kommen. 
Bsp.: Ich wollte die App auf meinem neuen iPhone einrichten und Bestsign nutzen. Die Einrichtung war in der Vergangenheit eine Qual und hat mich teilweise sogar davor abgeschreckt, ein neues iPhone zu kaufen. Mittlerweile geht dies im Handumdrehen per QR-Code. Top! Weiter so! ihr seid wieder mit beiden Beinen auf der Bahn!

**Developer response:** Vielen Dank für die hervorragende Bewertung. Wir bedanken uns für die detaillierte Erläuterung und dein tolles Feedback.

### 5/5 — Update von 2 auf 5 Sterne - Danke für die neunen Funktionen mit dem letzten Update 10/25

*2025-10-15*

Danke Postbank!!! Mit dem letzten Update kann ich endlich wieder einfach meinen historischen Kontostand verfolgen. Ausserdem werden Details zu den Buchungen hinzugefügt und es steht in der Übersicht nicht mehr nur “Abrechnung Karte”. Das macht alles so viel übersichtlicher. Bitte entfernt, trotz anderer Bewertungen, die historische Gesamtsaldo Übersicht nicht wieder….ich hab so lange nach der Übernahme der Deutschen Bank gewartet, dass ich das wieder sehen kann.

**Developer response:** Schön, dass dir jetzt unsere App so gut gefällt. Wir danken dir für diese tolle Bewertung und geben deine Rückmeldung gerne an die zuständige Abteilung weiter.

### 2/5 — No trannsaction notifications

*2025-07-09*

Unlike virtually every banking app in the world, this one is unable to show notifications for transactions in the account. Notifications per email were possible years ago, but are no linger offered either. It is mindboggling.

**Developer response:** Thank you for taking the time to review our app. I am happy to pass on the note about the push notifications.

### 2/5 — Crashing

*2025-03-26*

Just when going to see the transactions, about every 2nd time the app stalls. Pretty annoying. v 2.24.0 (166)

**Developer response:** Thank you for pointing out, please install our App Update version 2.25 and try again. This update contains fixes.

### 5/5 — Überweisung

*2025-01-22*

Es war online nicht möglich, den Verwendungszweck fertig zu stellen, es kam immer wieder der Hinweis, die vorgegebenen Satzzeichen zu verwenden, welche ich jedoch auch verwendet habe,.die Überweisung auszuführen. Ich musste dies über die Kundenbetreuung ausführen lassen. Es war jedoch leider über die Kundenbetreuung nicht möglich, eine Echtzeit Überweisung durchzuführen. Dies war für mich eine große Schwierigkeit, weil das Geld sofort beim Empfänger ankommen musste. Ich bitte dies an die IT Abteilung weiterzuleiten, damit das für die Zukunft angepasst wird und ich als Kundin auch über die Kundenbetreuung, falls das System wieder mal nicht funktioniert, auch per Echtzeit, über die KD Betreuung überweisung überwiesen werden kann ! 

Viele Grüße Zass

## Frequently asked questions about Postbank

### What can I do with the Postbank app?

The app allows you to open a current account, view balances and transactions, make real-time transfers, manage standing orders, and authorize payments securely. You can also manage credit cards, make mobile payments, find ways to get cash, trade securities, analyze your finances, and access various banking services.

### How secure is the app?

The app prioritizes security by allowing you to set up your BestSign security procedure directly within the app, which is described as secure and convenient. It also offers secure transaction authorization through BestSign.

### Is the app free to use?

The app itself is free to download and use. While the description mentions Google Pay is free of charge for storing cards, the monetization model is listed as 'free with in-app purchases', suggesting some features or services might incur costs.

### What are the key features for managing money?

Key features for money management include real-time transfers, QR code and photo transfers, managing standing orders, secure transaction authorization with BestSign, and the ability to analyze income and expenses through categorized revenue for a better overview of transactions.

### Can I manage my investments through the app?

Yes, the app allows you to trade your securities on the go and always keep an eye on your portfolio. This feature enables users to manage their investments directly from their mobile device.

## Version history (last 5 releases)

### 3.35.0 — 2026-08-26

You can now adjust your transfer limit directly during a transfer whenever the transaction exceeds your daily limit. We also continue to enhance existing features and resolve issues to further improve your banking experience.

### 3.34.2 — 2026-07-22

New with this release: Bargeld-Code is now also available for companies and associations (authorised representatives). In addition, we are constantly working on optimising existing functionality and fixing any bugs.

### 3.34.1 — 2026-07-10

New with this release: Bargeld-Code is now also available for companies and associations (authorised representatives). In addition, we are constantly working on optimising existing functionality and fixing any bugs.

### 3.33.0 — 2026-06-05

With this release, you can sort, group or filter your securities account overview as you wish. We have also redesigned the profile. And from now on, you can also manage your IDs in the app via your profile as you wish
As of this update, your device must have at least iOS 16 installed to use our app fully and securely. 
We are constantly working on adding new features to our app, optimizing existing features, and fixing any potential issues.

### 3.32.0 — 2026-05-13

With this release, you can sort, group or filter your securities account overview as you wish. We have also redesigned the profile. And from now on, you can also manage your IDs in the app via your profile as you wish
As of this update, your device must have at least iOS 16 installed to use our app fully and securely. 
We are constantly working on adding new features to our app, optimizing existing features, and fixing any potential issues.

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## More apps by Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG

- [Postbank Finanzass. für iPad](https://appshunter.io/ios/app/postbank-finanzass-fur-ipad/id549157809)
- [Postbank Finanzassistent](https://appshunter.io/ios/app/postbank-finanzassistent/id710420392)
- [Postbank Kreditkarten-Ident](https://appshunter.io/ios/app/postbank-kreditkarten-ident/id1264590750)
- [Postbank BestSign](https://appshunter.io/ios/app/postbank-bestsign/id1442251022)
- [Postbank YOUNG MONEY](https://appshunter.io/ios/app/postbank-young-money/id1442570759)

All apps by Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG: https://appshunter.io/developer/330289564

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
