# PostInfo — user reviews

> 52 indexed App Store user reviews of PostInfo by Department of Posts, rated 2.00/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/postinfo/id1528171115/reviews
- App overview in markdown: https://appshunter.io/ios/app/postinfo/id1528171115.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 7

## Newest reviews (17 of 52)

### 2/5 — Links

*2025-01-09, version 3.4.2*

Two star for providing links to the actual website. Does nothing else.

### 1/5 — Bad experience

*2024-08-08, version 3.4.1*

Most disgusting app ever . Most of the time there is server issues in app . Now a days there is error in article tracking. I have to check my article that is stuck somewhere but app showing no internet connection always. Pathetic

### 3/5 — Average

*2024-08-06, version 3.4.1*

When we check premium in insurance tab and we switch from monthly to yearly mode, only EA type premiums are visible.

### 1/5 — Not working properly

*2024-07-21, version 3.4.1*

When ever try to track article, it shows “no internet connection “

### 1/5 — Use less app

*2024-07-20, version 3.4.1*

Keep saying no Internet connection.
I couldn’t understand why they create mobile app if they don’t know what is use of mobile app.

### 1/5 — Need to improve app

*2024-07-18, version 3.4.1*

If I search for service request or any other requests I’m getting an error as no Internet connection, kindly fix this asap.

### 3/5 — No internet connection message most of the times

*2024-05-29, version 3.4.1*

Even if they is 5G / WiFi connection with good speed, the app complains that there is no internet connection

### 2/5 — Some features are not working

*2024-04-22, version 3.4.1*

Some features are not working. Clicking brings up pop-up notifications of No Internet Connection.

### 1/5 — Always shows as No Internet connectivity

*2024-03-05, version 3.4.1*

The app takes me to the homepage and when I click on something, it says there is no Internet. I wonder who makes government apps?

### 3/5 — Bugs

*2024-01-25, version 3.4.1*

Tracking of article not working. Message coming no internet.

### 3/5 — Payment history

*2024-01-18, version 3.4.1*

I have a postal insurance policy for that I made payment online through this application 
But the problem is I couldn’t get my payment history.
Please update the application with payment history status menu as well .

### 2/5 — Tracking feature not available

*2023-12-13, version 3.4.1*

The tracking option is not available showing ' no internet connection ' error

### 1/5 — Old outdated program of India post.

*2023-11-02, version 3.4.0*

Why can’t postal department hire professional app developers to serve people. They rely on in-house developers and zero efforts to update app with each iOS update. Post office still uses outdated Satyam dial up modems in offices, where system hangs too often.

### 1/5 — Not working properly

*2023-10-21, version 3.4.0*

The tracking system does not work, it’s very irritating, it always shows ‘No internet connection’, it’s totally absurd 👎

### 1/5 — OTP not able to type hence not able to login

*2023-10-15, version 3.4.0*

OTP not able to type hence not able to login

### 1/5 — Not working

*2023-10-02, version 3.4.0*

Even when there is internet, it says no internet. So please don’t download this. Let the developers renew this app and test from their end first. Then they will know all the bugs.

### 1/5 — Huge bugs

*2023-10-01, version 3.4.0*

Article tracking not working ,and lots off lags so please fix it in IOS .

## Most critical reviews (10 lowest-rated)

### 1/5 — Package damage and product stolen

*2025-09-27, version 3.4.2*

I have received my dry fruit packet via indiapost when i get packet fully damaged and hole is there , dry fruit stolen , less quantity received.

### 1/5 — Not an app

*2025-08-16, version 3.4.2*

India post does not even know what app really means. Every link gets opened on the browser. You don’t need an “so called app” to do this. Can be done by visiting the website instead. Have a well intelligent software guys to make an application. Don’t hire kids to do it.

### 1/5 — App not working

*2025-05-30, version 3.4.2*

This app is looking like webpage and unable to navigate to see SSYM account or login with the bank account as well. Kindly improve the app like all bank has done

### 1/5 — India post mobile banking app

*2024-10-22, version 3.4.2*

I could not found the India post mobile banking app in iphone app store like Google play. Hence it is requested to please incorporate the India post mobile banking app  in Apple store also.

### 1/5 — Cannot make payment

*2024-10-15, version 3.4.1*

Payment link not working…

### 1/5 — Not able to pay

*2024-10-02, version 3.4.1*

Very pathetic app, not able to pay premium, from 3 days I am trying to pay but some error occurring, they not even handle errors properly.

### 1/5 — No internet problem

*2024-09-27, version 3.4.1*

I am trying to track my package and it’s showing no Internet connection but I am on stable WiFi connection.A lot of improvement
Is needed.

### 1/5 — Does not work

*2024-08-22, version 3.4.1*

Keeps saying “No Internet Connection” for everything

### 1/5 — Worst app

*2024-08-12, version 3.4.1*

Doesn’t work at all! Takes ages to load one single thing as if it’s still running on 2g. Please improve it! I had to calculate the postal rate for an international shipment but it takes you to their website inside of showing it on app. Takes forever to after one click! highly disappointed.

### 1/5 — Don’t download

*2024-08-09, version 3.4.1*

This app can’t use internet and location. Show on display no internet connection .

## Most praised reviews (10 highest-rated)

### 5/5 — Very good but should be convert as pdf it is to send others

*2024-11-14, version 3.4.2*

Pls next update to do allow  as pdf file to send other pls consider it

### 5/5 — Premium calculator issue

*2023-04-06, version 1.1*

Please update current interest rates.

### 5/5 — Looking forward for more enhanced updates

*2021-12-16, version 1.1*

Thank You for the application. Please keep it updated with latest iOS versions on all devices .

### 5/5 — Excited to See

*2021-02-11, version 1.1*

Long time of waiting for this App in iOs. 
In premium Calculator,for calculating age Calender icon is missing by using this method some short collection may be occur so kindly plz update this bug in coming update. Anyway happy to use Postinfo in Apple phone. So I gave 5🌟

### 5/5 — Thanks to India Post

*2020-11-07, version 1.1*

I was waiting for a Long fir release of Official Indiapost Info App for iOS Devices. I request India Post also to release other important App on iOS Platform.

### 5/5 — My iPhone was useless without this app

*2020-09-13, version 1.1*

It’s very useful app. I am very excited

### 4/5 — Updates need to be done

*2023-01-09, version 1.1*

Please update the interest rates regularly

### 4/5 — Update interest rate

*2023-01-07, version 1.1*

Dear team please update interest rate regularly now in jan2023 it’s showing may 2020 rate’s. This app is very helpful for every post office lover.

### 3/5 — Need to upload app post office mobile banking

*2024-09-01, version 3.4.1*

Please upload post office mobile banking app on ios store its not avaliable

### 3/5 — Unable to pay PLI premium through the App

*2024-08-20, version 3.4.1*

I have a Postal Life Insurance policy and last three months I am not able to pay the premium through this app. Error showing — The website is under maintenance, Inconvenience is deeply regretted.  
Please rectify the issues and update as early as possible.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
