# PostScan Mail: Virtual Mailbox — US Address & Mail Forwarding

> Virtual mailbox service for online mail management and forwarding. (iPhone/iPad app by Certifix, Inc..)

- Source: https://appshunter.io/ios/app/postscan-mail-virtual-mailbox/id1276114355 (this page in markdown: same URL + `.md`)
- Developer: [Certifix, Inc.](https://appshunter.io/developer/1089119999)
- Category: Business, Productivity
- Price: Free
- Rating: 4.70/5 from 863 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 91 MB
- Languages: American English
- Released: 2017-09-25
- Data updated: 2026-08-26
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/postscan-mail-virtual-mailbox/id1276114355/reviews.md

## What is PostScan Mail?

PostScan Mail – Your Virtual Mailbox Anywhere


Access and manage your postal mail online from anywhere in the world. PostScan Mail gives you a secure virtual mailbox so you can view, forward, and control your mail with just a few taps.

With PostScan Mail, you can:

• View and manage your mail online
• Request Open & Scan to see mail contents
• Forward mail and packages worldwide
• Shred unwanted mail securely
• Receive real-time notifications
• Manage multiple recipients and addresses

Perfect for business owners, remote professionals, travelers, and anyone who wants full control of their mail without visiting a physical mailbox.

Your mail. On your terms.

## Key features

- View and manage mail online
- Open and scan mail contents
- Forward mail and packages worldwide
- Securely shred unwanted mail
- Real-time mail notifications
- Manage multiple recipients/addresses

## What do users think of PostScan Mail?

Overall sentiment: neutral

**Pros**

- 👍 Convenient mail service
- 🚀 Reliable and efficient
- 🌍 Great for travelers and digital nomads
- 💻 User-friendly app and website

**Cons**

- 🐛 Unreliable service and missing mail
- 💰 Unclear pricing and unexpected charges
- 🕰️ Poor customer support and slow response times
- 🔍 Lack of contingency planning and operational issues

**Commonly reported bugs**

- App crashes and freezes
- Inaccurate tracking information
- Inconsistent service across locations

**Most requested features**

- Improved notification system
- Ability to cancel subscription easily
- More transparent pricing and billing
- Enhanced tracking and delivery updates

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/postscan-mail-virtual-mailbox/id1276114355/reviews.md

### 5/5 — Backbone of my business

*2026-02-10, version 4.7.2*

I love this company and the my local offices. I truly appreciate them for a flawless system. I recommend them to all of my family and friends. 👍🔥

### 1/5 — one of the worst interface

*2026-02-06, version 4.7.2*

managing mail is simple
receive
scan
move
batch process
nothing works reliably and no batch process

### 3/5 — PostScam Mail

*2025-12-14, version 4.5*

Horrible service that will take your money and not give you anything.

### 1/5 — Customer Service Issues When Trying to Close Account

*2025-11-13*

When I had to cut the multi-city travel plan short I called customer service which I am literally now on hold still. The first two representatives had no idea how to answer my question and finally after getting a supervisor she explained to me that there’s ways around changing address back. When she explained to not use PMB and use UNIT or HASHTAG it prompted me to get even more frustrated. I called customer service a week and a half ago and asked if I could change PMB to UNIT and they said no that it had to stay PMB which was completely untrue. My advice to the CEO of Post Scan Mail, find someone different to train your representatives because the current one is failing dramatically. I would also have your website and app developers add information like this so it can be searched by customers and not waste an hour of their lives with ignorance.

**Developer response:** Thank you for taking the time to share this detailed feedback. We sincerely apologize for the long hold times, the inconsistent information you received, and the frustration this caused—this is not the experience we want for our customers.

We take concerns about training very seriously, and your feedback has been shared with our leadership team so we can address both representative knowledge gaps and internal consistency.

We also appreciate your suggestion regarding clearer documentation within the app and website. Improving self-service resources is an active priority, and feedback like yours helps guide those updates.

### 1/5 — The Notary Verification process

*2025-08-28, version 3.32*

The notary verificarion process is a hard process and affect the services of this company.

### 1/5 — Terrible Mail Service App

*2025-03-20*

If you are an expat, do not try and use this service. They will take your money and then tell you that you must produce a car or homeowner insurance policy as proof of residence. I live in Qatar and own nothing in the USA and won’t until next year. I had to send them an email to cancel the mailbox and refund my 9.99. They did not refund it and did cancel the mailbox. So they made sure to make 10 bucks just to show me that their service would not work for me.

**Developer response:** We're sorry for the trouble you experienced. Please contact us at support@postscanmail.com so we can make sure your refund is processed. We want to make this right

### 5/5 — Must have travelers

*2024-12-30*

I absolutely love this mail service! I’ve had it since I started doing travel nursing in 2020. No more missed mail and my packages are secured. I’ve never had a problem with this app. Definitely a God send solution.

### 1/5 — They're doing double charges

*2024-12-03, version 3.26*

I was shocked when noticed that their billing system can charge you several times in a row. You need to control every transaction, because some days it can double charge for no reason.

Terrible support, they're answering once per week and don't want to help you with a problem.

Terrible scammers

### 1/5 — Scam

*2024-09-23, version 3.23.3*

Charging for no reason every day 
Fraud app

### 5/5 — Love it so far!

*2024-08-26, version 3.23.2*

Premium location, hands free!

## Frequently asked questions about PostScan Mail

### What does PostScan Mail do?

PostScan Mail provides a virtual mailbox service that allows you to access and manage your physical postal mail online from anywhere in the world. You can view scanned mail, request specific actions like forwarding or shredding, and receive notifications about your mail.

### What are the key features of PostScan Mail?

Key features include viewing and managing mail online, requesting mail to be opened and scanned for content viewing, forwarding mail and packages globally, securely shredding unwanted items, receiving real-time notifications, and managing multiple recipients and addresses.

### How much does PostScan Mail cost?

The provided information indicates the app has no in-app purchases or ads, suggesting a freemium model where basic services might be free with premium features or usage tiers available for a fee. Specific pricing details are not available in the description.

### Who is PostScan Mail for?

This app is ideal for business owners, remote professionals, frequent travelers, and anyone who needs to manage their physical mail remotely without needing to visit a post office. It offers full control over your mail on your terms.

### Can I use PostScan Mail for international mail forwarding?

Yes, PostScan Mail allows you to forward mail and packages worldwide. This feature is particularly useful for individuals and businesses who need to send or receive items internationally without being physically present.

## Version history (last 5 releases)

### 5.6 — 2026-08-25

- Get prompted to enable Auto Scan and AI Summaries after repeated manual actions.
- Discover Mail Automations through the new banner.
- Improved the intro experience with an updated design.

### 5.5 — 2026-08-04

- Upgraded reCAPTCHA to the latest version to improve application stability and security.
- Updated the AI pricing model.
- Performance enhancement in different areas.

### 5.4 — 2026-07-19

- Generate AI summaries for supported mail items.
- View and manage AI summaries with enhanced processing and version history.
- Configure AI Summary automation and notification preferences.
- View AI Summary availability and applicable additional fee information.
- UX Enhancement: Added the ability to copy tracking numbers for shipped outgoing mail items.
- Resolved various issues to improve reliability, stability, and overall performance.

### 5.3 — 2026-06-03

- Never miss an update — add multiple email addresses for notifications.
- Personalize your experience with editable display names.
- Smarter mailbox measurements with automatic Metric/Imperial support based on your store settings.
- Learn more about PostScan Mail before signing up with quick access to key information pages.
- Calculate shipping costs instantly without creating an account.
- Browse Home, How It Works, Features, Pricing, Schedule a Demo, Contact Us, Shipping Calculator, Enterprise Services, and Registered Agent directly from the app.
- Faster, smoother, and more reliable app performance with bug fixes and enhancements.

### 5.2 — 2026-05-03

- Minor enhancements to the user interface and overall user experience.
- Bug fixes and performance improvements for increased stability.

## Apps similar to PostScan Mail

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Neo Email & AI Site Creator](https://appshunter.io/ios/app/neo-email-and-ai-site-creator/id1556396060) | 4.8 (363) | Free | Business |
| [FreedomVoice](https://appshunter.io/ios/app/freedomvoice/id1058132321) | 1.7 (234) | Free | Business |
| [Earth Class Mail: Mailbox Scan](https://appshunter.io/ios/app/earth-class-mail-mailbox-scan/id1484077329) | 4.8 (1,119) | Free | Business |
| [iPostal1 Admin](https://appshunter.io/ios/app/ipostal1-admin/id959689772) | 1.7 (43) | Free | Business |
| [LZ Virtual Mail](https://appshunter.io/ios/app/lz-virtual-mail/id6468470524) | 4.8 (666) | Free | Business |

## More apps by Certifix, Inc.

- [ClockIn Portal - Time Tracker](https://appshunter.io/ios/app/clockin-portal-time-tracker/id1089120000)
- [PostScan Mail Operator](https://appshunter.io/ios/app/postscan-mail-operator/id1397462403)
- [PackageGO](https://appshunter.io/ios/app/packagego/id1481068186)
- [ShipDesk](https://appshunter.io/ios/app/shipdesk/id6740209779)

All apps by Certifix, Inc.: https://appshunter.io/developer/1089119999

## Related topics

[traveling mailbox](https://appshunter.io/ios/topics/traveling-mailbox) · [anytime mailbox mail center](https://appshunter.io/ios/topics/anytime-mailbox-mail-center) · [nbox virtual mailing](https://appshunter.io/ios/topics/nbox-virtual-mailing) · [virtual mailbox](https://appshunter.io/ios/topics/virtual-mailbox) · [zipinmail i virtual mailbox](https://appshunter.io/ios/topics/zipinmail-i-virtual-mailbox) · [us postal mail](https://appshunter.io/ios/topics/us-postal-mail) · [lz virtual mail](https://appshunter.io/ios/topics/lz-virtual-mail) · [anytime mailbox](https://appshunter.io/ios/topics/anytime-mailbox) · [anytime mailbox virtual mail](https://appshunter.io/ios/topics/anytime-mailbox-virtual-mail) · [gcm mail](https://appshunter.io/ios/topics/gcm-mail) · [post office mail](https://appshunter.io/ios/topics/post-office-mail) · [ameelio mail](https://appshunter.io/ios/topics/ameelio-mail) · [mabail](https://appshunter.io/ios/topics/mabail) · [usps informed mail](https://appshunter.io/ios/topics/usps-informed-mail) · [virtual mail](https://appshunter.io/ios/topics/virtual-mail) · [informed delivery mail](https://appshunter.io/ios/topics/informed-delivery-mail) · [the ups store digital mail](https://appshunter.io/ios/topics/the-ups-store-digital-mail) · [ioffice mail](https://appshunter.io/ios/topics/ioffice-mail) · [usps informed mail delivery](https://appshunter.io/ios/topics/usps-informed-mail-delivery) · [us post office](https://appshunter.io/ios/topics/us-post-office)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*