# Potawatomi Casino \| Hotel — user reviews > 26 indexed App Store user reviews of Potawatomi Casino | Hotel by Potawatomi Casino Hotel, rated 1.90/5 from 29 ratings. - Source: https://appshunter.io/ios/app/potawatomi-casino-hotel/id1426773302/reviews - App overview in markdown: https://appshunter.io/ios/app/potawatomi-casino-hotel/id1426773302.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 20 ## Newest reviews (9 of 26) ### 1/5 — App *2025-03-07, version 4.0.250130* Doesn’t show offers or points I don’t like it at all ### 1/5 — Terrible Update *2025-03-06, version 4.0.250130* The app updated just 2 days ago and it has my correct ID number, but it doesn’t even have my correct name or even correct status. I have log out and then log back in for it to be correct. They clearly need to make sure updates operate properly and fix the bugs before putting something out to the customer. ### 1/5 — Can’t Sign In *2024-07-02, version 1.13* The app is terrible! It doesn’t show all of the offers or promotions to reflect the mailers or what’s actually happening in the casino. Sometimes you can’t sign in at all to even see your offers. My promotions would be blank on the app but my host will send me mailers for various promotions; THE APP IS NEVER UPDATED, LITERALLY A WASTE OF TIME!!! ### 1/5 — Can’t even open this app *2024-03-14, version 1.13* I downloaded the app and when I click open it opens for like 2 seconds and then closes. I’ve u installed and reinstalled and same thing can someone please tell me what’s going on? ### 1/5 — Garbage app *2018-12-20, version 1.3* Hasn’t updated for me in 3 weeks. Why would you release an app that doesn’t even work. Makes sense that it’s a Potawatomi app considering the place is trash also. ### 1/5 — Don’t bother *2018-12-19, version 1.3* When I first tried it, it worked. Now forget it. It never updates to the current date. When I tried to uninstall and reinstall I need a PIN number. I have no idea what that is anymore. What a stupid app! ### 1/5 — App stinks *2018-10-24, version 1.0* App doesn’t allow login and “contact us” has no email. Staff at casino has no clue of the app. ### 1/5 — App is NOT Working! *2018-10-21, version 1.0* This app should not be available as it’s not working and hasn’t been since it was posted. It also states in the contact us area, Email us...but there is NO email address. This is a very poor launch of an app when it’s definitely not ready. You are unable to login and haven’t been since it was launched. ### 1/5 — The app isn’t working *2018-10-15, version 1.0* The app isn’t working ## Most critical reviews (10 lowest-rated) ### 1/5 — App never works *2026-03-18, version 4.0.250130* This app sucks I can never even log in . ### 1/5 — Broken *2025-11-08, version 4.0.250130* Still does not show tier level, or any of my available rewards. ### 1/5 — Terrible *2025-07-29, version 4.0.250130* Doesn’t show my offers. Shows I have no points. If I’m at the casino, the kiosks show all the proper data. This app is a waste of space. ### 1/5 — Frustrating *2025-06-20, version 4.0.250130* I booked through expedia and received an email giving me a code to enter on the app. If you don’t have an account number then the app is completely useless. I couldn’t even find where you can create an account. Just says enter account info, with no way of registering, or log in as guest which is completely useless cuz it shows you generic adds for the casino. I’ll just handle business in person. ### 1/5 — New update *2025-03-31, version 4.0.250130* New update was made my people who never used the app. Very clumsy. Old app was better at quickly displaying info —— Update: developer responded that they fixed the app. App Store shows app hasn’t been updated since initial release that broke everything. ### 1/5 — Update fail *2025-03-30, version 4.0.250130* Update: 3/30/25. Instead of listing current tier points, as the previous app did, the new app lists only how many points you have to go to the next level. That next tier level is confusing to ID because it does not show an accurate listing of your current tier to begin with. ### 1/5 — New App doesn’t work! *2025-03-20, version 4.0.250130* I’ve added and removed this new updated app multiple times - it does not show level, points, rewards. On 2nd attempt, it actually showed an incorrect last name (right first name and reward number were accurate). The app prior to this worked great, this one needs to get fixed! ### 1/5 — Why fix it if it wasn’t broken 😡 *2025-03-17, version 4.0.250130* The new app don’t tell you your point status , reward play, not even the bingo calendar this app only made me drive to Illinois to play at wind creek Chicago south land and they gave me $100 to play and actually won off their free play so potowatomi please step your game up. ### 1/5 — Terrible App *2025-03-13, version 4.0.250130* Almost embarrassing to be a casino and have such a terrible app. Constantly logging me off, no updates, nothing new showing rewards play. ### 1/5 — New update *2025-03-08* New update was made my people who never used the app. Very clumsy. Old app was better at quickly displaying info **Developer response:** Hello! We have fixed the app and all data and info will be displayed correctly and quickly. ## Most praised reviews (7 highest-rated) ### 5/5 — Update fail *2025-03-06* March 5, 2025 update is useless. Each time I sign in and try to use the app, it freezes and crashes. **Developer response:** Hello! We have fixed the bugs and you should not experience these issues any longer. ### 5/5 — As expected for a APP *2022-05-24, version 1.11* You are looking for a casino app for poto in Milwaukee? Here it is. This is a glimpse of your account, events and host (if applicable). You have your poto kiosk on your phone. The app is straightforward and easy to use. ### 4/5 — Anonymous *2025-03-12, version 4.0.250130* New update does not provide current status, points,or any reward play. Classic case of if is not broke don’t try to fix it besides as much money as they make they should have a person that knows what they’re doing if this is there specific job ### 4/5 — Now it works.. *2019-02-05, version 1.4* App would never update to current dates. My promos from November would only show up. I uninstalled and downloaded the app again and it’s completely updated! Glad to have it! ### 3/5 — Crashes constantly *2019-05-08, version 1.4* They will say new released offer you try and see what that is and the complete app crashes never fully opening. When it does work it’s nice to know what points and rewards u have and how close I are to the next level. ### 2/5 — No player Data *2025-09-05, version 4.0.250130* My player data still doesn’t show up in the app. ### 2/5 — Potowatomi Hotel and Casino *2018-10-29, version 1.2* Terrible app. Downloaded it. No way to sign in and out. Anyone who picks up my phone can simply tap the app and get all my information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*