# PowerDMS - Policy Management — user reviews > 79 indexed App Store user reviews of PowerDMS by PowerDMS, Inc., rated 2.50/5 from 121 ratings. - Source: https://appshunter.io/ios/app/powerdms-policy-management/id1099254063/reviews - App overview in markdown: https://appshunter.io/ios/app/powerdms-policy-management/id1099254063.md - Rating breakdown: 5★ 25 · 4★ 13 · 3★ 13 · 2★ 14 · 1★ 56 ## What do users think of PowerDMS? Overall sentiment: negative **Pros** - 👍 Access policies on the go - 👍 Convenient document signing - 👍 Great for policy management - 👍 Easy to use interface - 👍 Useful for field access - 👍 Centralized information access - 👍 Good for communication - 👍 Makes job easier **Cons** - 🐛 Frequent login issues - 🐛 App crashes often - 🐛 Documents not loading/freezing - 🐛 Dark mode color inversion - 🐛 SSO login problems - 🐛 Facial recognition issues - 🐛 App not working after updates - 🐛 Inconsistent performance - 🐛 Cumbersome signing process - 🐛 Jailbroken device detection issue - 🐛 App freezes on opening documents - 🐛 Lost data order after update - 🐛 Annoying re-login frequency - 🐛 Cannot email PDF files (iPhone) - 🐛 Stuck in sign-in loop - 🐛 App not working with new iOS - 🐛 Kicks back to site key page - 🐛 Less features with updates **Commonly reported bugs** - Login loop - App crashes on login - Documents freeze or are blank - Dark mode inverts colors - SSO login requires uninstall/reinstall - Facial recognition stops working - App not working after iOS update - App kicks back to site key page - App says phone is jailbroken when it's not - Refresh token error - Unexpected error on sign-in - Duplicate notifications for updated documents - App freezes when opening files - Cannot sign documents due to freezing - Face ID disabled after update - Cannot email PDF files on iPhone - Random order of documents after update **Most requested features** - Allow viewing messages in app - Add assessment features for admins - Improve Face ID persistence - Allow users to stay logged in - Add ability to view messages - Add message feature to mobile app - Add ability to submit training requests - Allow viewing policies side-by-side with previous versions - Add search capability within open documents - Allow downloading forms to PDF - Improve 508 compliance ## Newest reviews (19 of 79) ### 2/5 — Horrible *2025-08-16, version 1.39.106139* When using SSO you constantly have to uninstall and reinstall in order to log in. Can’t wait to find a way to get rid of PowerDMS. ### 3/5 — Dark Mode inverted Colors *2025-05-06* I really enjoy using this app; it functions well and meets my needs. However, I’ve noticed an issue when using the dark mode. Some of the content I rely on for work becomes difficult to see because the colors are inverted. This seems to be a specific issue with dark mode. I would appreciate it if this could be addressed, as I love using dark mode! Thank you for your attention to this matter. ### 3/5 — Stuck in a loop *2025-01-15* Ever since the update myself and some others have an issue where we try to open the app and it just gets stuck in a sign in loop over and over. Please fix this so our 2500 staff can see our policies. ### 1/5 — Thumbs down *2024-12-13, version 1.37.99005* With every update less features work ### 1/5 — Please fix this *2024-12-13, version 1.37.99005* This is such a valuable resource. Please fix it…. It has been such a valuable tool. Unfortunately the bugs make it worthless!! ### 1/5 — Terrible *2024-11-26, version 1.37.98303* Everytime they update this app they make it worse. ### 2/5 — Signing in *2024-10-29, version 1.37.96199* About every other week I get logged out and have to log back in. Kind of annoying. ### 1/5 — Facial Recognition does not work *2024-09-26, version 1.37.96199* Facial recognition always stops working after a couple of weeks. I’m always having to uninstall and reinstall. Such a pain! ### 1/5 — Crashes *2024-09-19, version 1.37.95612* Doesn’t work anymore. Crashes when you try to log in ### 1/5 — Used to work ok,but not now. *2024-09-17, version 1.37.95612* Used to work OK. But now everything has gone out of alphabetically or numerical order to a random order. Nothing is where it was. ### 2/5 — Broken *2024-09-12, version 1.37.95358* Last update Broke the app. Unable to open for almost a week. Please fix the issue. ### 1/5 — App crashes upon login *2024-09-11, version 1.37.95358* This app has stopped working. It is not only crashing on my phone, it is also doing the same on my iPad. Please fix asap. ### 1/5 — Can’t log in *2024-09-11, version 1.37.95358* Everything was out of order - I tried to reinstall and now I can’t log in AT ALL ### 3/5 — Could be better. *2024-08-28* Can you guys make it so that when a user selects faceid it actually remembers your selection. Also make it so that we can stay logged in. Super annoying to have to login almost every time I use the app. Fix that and I’d give 5/5. The search function works well. Thanks. ### 1/5 — Logins in problems *2024-08-19, version 1.37.94292* Can never log in to system. ### 2/5 — Constant login errors *2023-10-06, version 1.34.67100* This app is almost completely unusable with constant login errors ### 1/5 — Terrible *2023-09-26, version 1.34.67100* App constantly fails to load and when it actually does it freezes opening documents ### 1/5 — App doesn’t work anymore *2023-06-12, version 1.34.67100* Cannot log in to the app ### 3/5 — Facial Recognition *2023-02-11, version 1.34.67100* Facial recognition doesn’t work well ## Most critical reviews (10 lowest-rated) ### 1/5 — Policy sign offs *2026-05-08, version 1.44.108442* Spent forty minutes signing off on documents only to have to redo on the website. Life too short to waste on this garbage ### 1/5 — Dark view *2026-01-09, version 1.41.107515* My phone is set to dark view. The colors on the app are inverted making all my documents impossible to read. Nowhere in the app is there a setting to change it to light mode, only on each individual document when you open it. ### 1/5 — Terrible *2025-05-08, version 1.38.103172* Unified sign in broken. App sign errors out %90 of the time on iPhone and iPad. ### 1/5 — Can’t send pdf files *2025-01-27, version 1.38.99316* It won’t let me e-mail PDF files with my Apple Phone anymore. It used to work, but now it does not. It does work on android phones. Need to get this fixed. ### 1/5 — Login fails *2025-01-10, version 1.38.99316* When I enter my user name and password, it loops back to the site page over and over again preventing me from getting into the program. Using iPad Pro 11” with OS18.2.1 ### 1/5 — Unusable with an iPhone *2025-01-06, version 1.38.99316* Hard to use an app that won’t even let you log in. It’s been like this for almost 2 months and it doesn’t seem like the developers really care that half their users can’t use the app because it still isn’t fixed. ### 1/5 — App not working since new IOS system *2024-12-21, version 1.38.99316* Since the new IOS update the app is not working. I have uninstalled and installed back and nothing works. You put in your site key then user name and password and it takes you back to the screen to enter your site key that has been erased. ### 1/5 — Trash *2024-12-20, version 1.38.99316* Horrible app worse than dog sht keeps crashing after a while ### 1/5 — Lots of bugs. *2024-12-16, version 1.37.99005* App login is giving issues, it kicks you back when you input site ID. Face ID keeps resetting and keeps asking me if I want to use Face ID to sign documents, even after putting confirm or don’t ask again it keeps popping up. Lately any documents that the agency gets out aren’t opening AT ALL, all I see is a button in the middle of the screen with a “retry” option which is worthless and does not work. Tried contacting support and yet to receive a response. FIX IT PLEASE! ### 1/5 — Won’t even let me sign in *2024-12-14, version 1.37.99005* App doesn’t even let me sign in. Once I put the site key, it asks for a log in. All I put is my email and then it kicks me back to the site key page. All the information is correct. It was working fine before. ## Most praised reviews (10 highest-rated) ### 5/5 — Thanks for the Fix! *2024-12-18* I am giving a 5 star rating again because the development team responded and fixed the issues with the Apple App within a week of me notifying them of the issue. Great job! ### 5/5 — Great app *2021-04-13, version 1.23.44151* All my polices and documents right in my pocket! ### 5/5 — Great Ap *2020-11-19, version 1.20.39228* Great ap, easy to use, updates have made it even better. ### 5/5 — Policy in your pocket! *2020-11-05* I have been impressed with the flexibility that PowerDMS has provided my organization in terms of policy management. I was very happy when I learned of the mobile app because almost every office has a mobile device on them all the time and they are able to access policies and other resources we keep in PowerDMS whenever necessary. Thank you for this tool! **Developer response:** We're so glad PowerDMS is so useful for you and your organization! It is also great to hear the mobile app is so convenient for your officers. Thanks for the feedback, it encourages us to keep on producing great software. ### 5/5 — Makes document signing a lot easier *2020-09-10* We issue smart phones to all employees, so with the mobile app everyone gets policy updates at the same time. “Signing” a new policy can be done in seconds, even when employees are working from home. ### 5/5 — Does what I need and more! *2020-07-01* Since downloading the app it made it easier to find the information and assistance i need when looking for some thing! There was recent update and now provides an additional warning when signing policies. I like this feature as it also allows face recognition. ### 5/5 — Can’t imagine not having this application *2020-06-05* Having the most current policy available and not having to hunt for a new version is invaluable. The mobile app puts the entire department manual available in the field. ### 5/5 — Awesome *2020-06-02, version 1.13.27267* Highly recommend makes my job easy. ### 5/5 — Login issues *2020-05-07* The app is experiencing login issues. App recently downloaded by several apple and Samsung users in our organization. After launching app the site key is entered. The app then fails to continue to the additional login credentials page. Great app and resource when operational. **Developer response:** Thanks for letting us know about your issues. Would you please email us at support@powerdms.com with your sitekey and the issue so that we can help resolve? We'd like to get you back up to speed as soon as possible! Glad to hear you the app works great for you normally! Thanks for the feedback. ### 5/5 — Limited features, but a good product *2020-03-16* I am hoping they add abilities to submit training requests and view policies side by side with previous versions. This is a great tool though to allow your employees access to important information in the field. **Developer response:** Thank you for the positive review! I'm really glad to hear we're able to help your staff in the field. We continue to make improvements to the app and appreciate your suggestions! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*