# Powerfleet Unity — user reviews > 10 indexed App Store user reviews of Powerfleet Unity by Complete Innovations Inc, rated 2.54/5 from 13 ratings. - Source: https://appshunter.io/ios/app/powerfleet-unity/id1571485907/reviews - App overview in markdown: https://appshunter.io/ios/app/powerfleet-unity/id1571485907.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7 ## Most critical reviews (10 lowest-rated) ### 1/5 — Fix your app *2026-04-29* Horrible app. Crashes constantly and doesn’t work half the time ### 1/5 — Very Poor Service! Not working as advertised!!! Lack of customer service!!! *2024-09-19* Experiencing nothing but service delay, service interruption and NO CUSTOMER SUPPORT AT ALL. The bill we are paying is different from what we negotiated with sales persons. ### 1/5 — Was fine until latest update *2024-08-05* Crashes when tracking a vehicle and then your phone goes slow and won’t respond for a minute or so. Was good but now it’s terrible ### 1/5 — Poor customer support *2024-03-29* Was sent new cameras for our trucks. 4 of the 8 don’t work. Have spent over 2 months calling to only be told that the problem has been sent to level 2. At one point I was even sent an email saying that the case was closed witythe problem being resolved. Actually got in touch with Cameron O’Conner at the truck show in Louisville who said he would handle it. He was suppose to “cc” me in all emails but since the one one phone call he has become unreachable ( phone and email). I could go on and on but it can be rapped up by saying terrible sevice. Stay away from fleet complete! ### 1/5 — James *2024-03-08* 4 months of paying still not work on one device. No one calls back, they say it’s Att fault, Att says there problem. Sent new device it’s will not work either. Long customer service wait. They don’t help anyway. Verizon hum actually works. Had sells person talk me to switching to ATt big mistake. Bill always higher than was supposed to be. Now have more expensive service with far worse service. Run away ### 1/5 — Won’t let me log in. *2024-01-09* It lets me log into the browser version. But not on the app. Just bad. ### 1/5 — Total waste *2023-11-28* Do not get. Waste of time and money Really deserves a zero star rating. ### 1/5 — Crap *2023-09-13* This is by far the worst app and gps tracking devices I’ve ever used. ### 2/5 — Don’t use the app for two weeks to get automatically logged out *2026-01-10, version 2.17.0* As a busy business owner, I rely on this app for Quick to go access Unfortunately the frequent automatic log outs every 2 to 3 weeks and sometime sooner are extremely frustrating I don’t have time to repeat my credentials. multiple times a month just to. check something quickly. this constant sign out behaviour feels very unnecessary and significantly hurts the users experience especially for professionals who need reliable instant access I will change my rating when the developers fix this ### 3/5 — Freezes and closes *2025-12-18, version 2.17.0* Often freezes and closes. Also forgets the password periodically and needs to be logged back in. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*