# Powerpay Self Service — user reviews

> 110 indexed App Store user reviews of Powerpay Self Service by Dayforce Corporation, rated 4.80/5 from 183 ratings.

- Source: https://appshunter.io/ios/app/powerpay-self-service/id1359286544/reviews
- App overview in markdown: https://appshunter.io/ios/app/powerpay-self-service/id1359286544.md
- Rating breakdown: 5★ 165 · 4★ 7 · 3★ 6 · 2★ 0 · 1★ 5

## Newest reviews (16 of 110)

### 1/5 — Worst app

*2025-07-23, version 2.0.2*

I hate that if I wanna view my paystub I have to use this app. The UI is brutal. Logging in is insanely annoying not remember your credentials and now today just to make things even more painful. I have to install a third-party authentication app to login. I don’t wanna use this app on my phone, but if I wanna view my paystub now I have to have it installed. If I could give lesson one star I would.

### 1/5 — Useless app

*2025-07-17, version 2.0.2*

This app is very useless  it never works and I don’t know company use this useless app. And I’m pretty sure. It’s secure with your personal information.

### 1/5 — Awful App

*2025-06-17, version 2.0.1*

Doesn’t load properly, always have to reset your password, and app always crashes on my phone.

### 1/5 — Cannot login

*2025-05-10, version 2.0.1*

Can’t login. Have changed password and still cannot. App will not let iPhone “remember me” or allow Face ID

### 1/5 — App is garbage

*2025-04-20, version 2.0.1*

Can’t even log in with correct password

### 1/5 — Always need a new password

*2025-04-11, version 2.0.1*

It’s not user friendly. I have to make a mew password every time I log in. I started writing them down because I thought I was forgetting them, but no. The app doesn’t recognise your own password.

### 1/5 — Make it so you don’t need to re-login every time on a iPhone. App used to be good

*2025-04-10, version 2.0.1*

Have to login on the app everytime now the update sucks! Fix it last year you could even use facebook ID.

### 1/5 — Can’t log in

*2025-04-01, version 2.0.1*

I’ve tried multiple times to try to login, resetting my password takes forever. I have only been able to get onto the site once in the two years my company has used this app. Absolutely frustrating.

### 1/5 — Outdated UI

*2025-03-29, version 2.0.1*

Looks so bad, UI is not user friendly, Reminds me of old gen internet explorer lol

### 1/5 — Worst “update” ever

*2025-03-25, version 2.0.1*

This doesn’t feel like an app anymore, it feels like I went back Windows 97 with this “update”. Please bring back the old version!

### 1/5 — Retrieving password

*2025-03-24, version 2.0.1*

Such a hassle

### 1/5 — Newest update not working well

*2025-03-06, version 2.0.1*

This app has been having some major issues as of late. It will not open as it report an error if I am on data. Only works with WiFi. Also, the sign in no longer works to remember your login ID. The app it’s self is not very user friendly or efficient.

### 1/5 — App performance

*2025-02-14, version 2.0.1*

Navigating between tabs always hangs. Very poor application 100% failure.

### 1/5 — bad af

*2025-02-14, version 2.0.1*

whoever decided to ‘update’ the app should be sacked
the app was much more useful before the stupid update
now you cant use faceid to login it’s 2025 and we still have to use an app to browse website ui on a phone

### 1/5 — Terrible Update

*2025-02-13, version 2.0.1*

This app doesn’t work the same as the old one. It doesn’t allow me to log in with faceID anymore, it doesn’t remember my login credentials. It just doesn’t seem as user friendly anymore. It’s not made for a phone it seems, it’s a webpage. Sometimes it doesn’t even load the login page. It’s frustrating.

### 2/5 — Terrible update

*2025-02-13, version 2.0.1*

This app was OK at best, but after the recent update, it’s terrible. It no longer functions as an app, more like a webpage. The button “remember me on this device” does not actually work. And periodically I cannot even click on the “log in” button.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad UI

*2026-08-15*

Doesn’t remember login, need to fill in all details every time. Doesn’t support face-id. Can’t zoom in on paystub so i can’t see how much I was paid. The whole app feels like a bad 90s website.

### 1/5 — Useless and unuseable

*2026-07-29*

This is not an iphone app it is web based and extremely difficult to use. Seems like the company does not want to invest in a an easy to use app and intends to make everyones life difficult

### 1/5 — Terrible

*2026-04-18*

This is a terrible app. Employers must manually reset passwords, account sign ins don’t work, and nothing ever works the way you want it to.

### 1/5 — Garbage app

*2026-03-13*

I’ve given up trying to log in.  This app does not even work.

### 1/5 — Not receiving any mail

*2026-02-13*

Frustrated 
Can’t login i am not able to reset password

### 1/5 — Archaic

*2026-01-08*

The user experience is archaic, it doesn’t remember username or password insists on a terrible authenticator app..please update this 90’s style webpage/app

### 1/5 — Can’t Zoom

*2025-12-19, version 2.0.3*

I used to be able to zoom in to read the information on my paystubs and now I can’t which is absurd because the text is to small to read otherwise.

### 1/5 — Near useless web view

*2025-10-15, version 2.0.3*

Buggy web view. Just use Safari instead for a less awful experience.

And when you load your PDF you can’t even zoom in to read anything.

Beyond insultingly bad. The 4.7 rating just screams the choice to pay for bots instead of creating a mobile app.

### 1/5 — Doesnt work

*2025-09-03, version 2.0.2*

I open the app and all it says is “unable to connect to server”

### 1/5 — Login sucks

*2025-08-12, version 2.0.2*

I enter my credentials and the system does not recognize anything. Have attempted to reset multiple times and it still won’t work. Tried calling through to Power Pay and they are very unhelpful since I don’t have “authorization” to speak to them. This is extremely frustrating.

## Most praised reviews (10 highest-rated)

### 5/5 — Bad update

*2024-10-24*

I just updated the app. The worst. Please go to the previous layout

### 5/5 — Check Statements from Powerpay

*2024-09-13*

I always check my paystub statements from each month.

### 5/5 — I can’t log in

*2022-09-23*

It’s not working for me even after resetting the password

### 5/5 — I’m 12 and it’s so easy to use

*2021-08-20*

I really like how it’s really easy to navigate and I can easily get to my statements and it’s easy to understand and that’s coming from a 12 year old with a job

### 5/5 — Frustrated

*2019-08-28*

Every few weeks you need to reset your password its so frustrating..

### 4/5 — Good but

*2026-02-26*

Love that it allows me to open my paystub right on the app now instead of downloading it, but after the latest update it won’t let me zoom in please bring that back

### 3/5 — Very simple

*2025-12-08, version 2.0.3*

In new update you can’t zoom in to the stubs. Once you zoom in you cannot zoom out. Whole window gets shorter. After that you can’t change it back to normal view.

### 3/5 — Tech Program glitches

*2024-12-29, version 2.0.1*

when downloading the app, the icon does not appear on the home screen and requires the user to hold down the app icon and add to Home Screen manually. You may want to correct this.  Also the name of the app on the home screen once installed does not relate to dayforce or powerpay —title is Selfservice UI. This may be an opportunity to clear up.

### 2/5 — Cannot zoom  on iOS

*2026-04-26*

Cannot zoom on iOS

### 2/5 — App has not impressed me

*2025-03-14, version 2.0.1*

This app is not good compared to  Cerifian App, everytime have to insert my login and also does not have the face ID feature with my latest phone IPhone 16 pro

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
