# Powershop AU

> Monitor and manage household electricity usage and costs. (iPhone/iPad app by Powershop.)

- Source: https://appshunter.io/ios/app/powershop-au/id681512738 (this page in markdown: same URL + `.md`)
- Developer: [Powershop](https://appshunter.io/developer/654629174)
- Category: Utilities
- Price: Free
- Rating: 2.57/5 from 205 App Store ratings · 66 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 42 MB
- Languages: English
- Released: 2013-08-29
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/powershop-au/id681512738/reviews.md

## What is Powershop AU?

With Powershop you know exactly how much power you're using and what it costs before you have to pay a bill. All conveniently on your smartphone. Use the Powershop app to track your energy usage, to help you use less and spend less. 

Powershop’s commitment is to enable a better energy future for your lifestyle. We are part of Shell Energy Australia, selling energy to homes and small businesses in VIC, NSW, South East QLD and SA. Since 2012, our market-leading app has been powering your energy journey, and now we're charging forward to lead the eMobility movement in your home.
 
If you're already a Powershop customer download our new App to:· see how much power you're using and what you need to buy
· make sure you never miss a special
· forecast future usage and cost
· shop for Powerpacks to manage your budget
· compare and gain insights into your usage
  
Terms and conditions: The same customer terms and conditions, refund policy, privacy policy, fees and complaints process set out in our website apply to the functions you use on Powershop’s mobile app.
 
Availability: Powershop does not guarantee that the operation of the Powershop mobile app will be continuous. We do not accept any liability or responsibility whatsoever if Powershop’s mobile app is not available over any period or at any particular time.

IP and copyright: Powershop owns or has permission to use all copyright in Powershop’s mobile app and all its contents, including but not limited to text, graphics, graphic images, logos, button icons, images, photographs, video and audio clips, software, concepts, systems and compilations (meaning the collection, arrangement and assembly of material).

Some of the material included in Powershop’s mobile app and in which intellectual property rights exist, including POWERSHOP and/or other brands and/or trade marks (whether registered or otherwise), is the sole and exclusive property of Powershop or its related companies or its’ suppliers. The owners of all other material or intellectual property included in Powershop’s mobile app in which intellectual property rights exist consent to or allow the use of the material or intellectual property for the purpose of your use of Powershop’s mobile app. However, that material or intellectual property may not be reproduced or used by you in any other manner whatsoever.

You must not duplicate, copy, reproduce, reverse-engineer, distribute, transmit, adapt, republish, display, or use Powershop’s mobile app or any of its contents, in any form or manner, except to use it for the purpose we make it available to you – the supply of electricity and directly related purposes.

Security: Powershop’s mobile app requires you to use your account password. You are responsible for keeping that password safe and secure to prevent any unauthorised use of, and access to, your account and the electricity supply to the properties covered by Powershop’s mobile app.
 
Changes to mobile app terms and conditions: By clicking “Install” you agree that Powershop can change the terms and conditions that apply to the Powershop mobile app by Powershop giving 30 days written notice by email and by placing a banner on our website.

## Key features

- Track real-time energy usage
- Forecast future usage and cost
- Shop for Powerpacks
- Compare energy insights
- Manage budget for electricity

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/powershop-au/id681512738/reviews.md

### 4/5 — Functional and straight forward

*2026-06-01*

Estimates for electricity and gas are pretty accurate, been with them for 4 months. Customer service via email and app take a few days to respond but they were quick to rectify issue and followed up as well. 

Would be great if we get an app that is optimised for ipad!

### 3/5 — Slow customer service and app bugs

*2026-05-26*

I have been a customer for nearly 5 months, didn’t have an issue until over a week ago where the app won’t update my manual gas reading. I have been attempting to do it for over a week now, and have contacted customer service via email and the app but I haven’t heard back from them. 

Besides that, the app is pretty straightforward and so far the bill estimate has been accurate by the time payment is due. 

It would be nice if you could optimise the app for iPad users!

### 1/5 — Don’t use them

*2026-04-18, version 1.69.1*

Scam consumers to sign up their plan and no credit is given after even tho customer meet all required criteria. Stay away from them

### 1/5 — The app is not working since last update

*2026-03-12, version 1.69.1*

Not working

### 1/5 — Soo slow & inaccurate

*2026-01-08, version 1.69.1*

Why is the App still sooo slow to load, pay etc. It’s also frustratingly inaccurate when it estimates how many days you are paying for & when you pay it says you have less days left! This app quite frankly is pretty rubbish I actually hate it

### 3/5 — Rubbish interface

*2025-09-29, version 1.69.0*

Its a web interface, may as well not making the app! Hard to navigate and rubbish information. Advertised with flying colours until you with them and started using!!!

### 5/5 — Over SIX yrs so far: it’s just a very different way to pay & shop..100% smart!

*2025-06-12, version 1.68*

Just do it ✔️

### 5/5 — Great Apps

*2025-06-11, version 1.68*

Very useful apps.
Functions well.

### 1/5 — I came back

*2025-05-07, version 1.66.11*

It is too complicated for my 86 year old brain.Will  look for a simpler system.

### 1/5 — App doesn’t work

*2024-12-03, version 1.66.8*

It’s been “under maintenance” since we signed up ages ago.

## Frequently asked questions about Powershop AU

### What is Powershop AU?

Powershop AU is a mobile application designed to help customers track their electricity usage and costs in real-time. It allows users to forecast future expenses, shop for energy plans, and gain insights into their consumption to reduce usage and spending.

### Who is Powershop AU for?

Powershop AU is for existing Powershop customers in Victoria, New South Wales, South East Queensland, and South Australia. It is particularly useful for those looking to actively manage their household energy consumption and budget.

### How does Powershop AU help manage costs?

Powershop AU provides real-time tracking of energy usage and its associated costs, allowing users to see exactly how much power they are using and what it will cost. It also offers features like forecasting future usage and the ability to shop for 'Powerpacks' to manage budgets effectively.

### Is Powershop AU available on all devices?

The provided data does not specify exact device compatibility beyond general mobile app availability. However, it is designed for smartphones and requires users to use an account password for security.

### How often is Powershop AU updated?

The latest version of Powershop AU is 1.69.2, last updated on June 28, 2026. While this indicates a recent update, the description does not specify the typical frequency of updates.

### What is the user rating for Powershop AU?

Powershop AU has a user rating of 2.6 stars from 205 ratings. This suggests a mixed reception among its users.

### Does Powershop AU have ads?

The provided data does not indicate the presence of advertisements within the Powershop AU app. It is described as a free application for existing customers.

### What are the terms and conditions for using Powershop AU?

The terms and conditions, refund policy, privacy policy, fees, and complaints process for Powershop AU are the same as those set out on the Powershop website. Users are responsible for keeping their account passwords secure.

## Version history (last 2 releases)

### 1.69.2 — 2026-06-28

Minor bug fixes

### 1.69.1 — 2025-11-30

Minor bug fixes

## More apps by Powershop

- [VPP: Powershop AU](https://appshunter.io/ios/app/vpp-powershop-au/id1593385955)
- [Powershop Lab NZ](https://appshunter.io/ios/app/powershop-lab-nz/id6747144284)

All apps by Powershop: https://appshunter.io/developer/654629174

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
