# Pozitive Energy > Customer account management and communication for energy services. (iPhone/iPad app by POZITIVE ENERGY LTD.) - Source: https://appshunter.io/ios/app/pozitive-energy/id1177053120 (this page in markdown: same URL + `.md`) - Developer: [POZITIVE ENERGY LTD](https://appshunter.io/developer/1867777866) - Category: Utilities - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 35 MB - Languages: American English - Released: 2016-11-23 - Data updated: 2026-06-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pozitive-energy/id1177053120/reviews.md ## What is Pozitive Energy? An App for our customers which helps them to - Manage their account and payments - Submit meter readings - Communicate with us - inquiries or complaints ## Key features - Account management - Payment tracking - Meter reading submission - Customer communication - Inquiries and complaints ## Recent user reviews (10 of 26) All indexed reviews: https://appshunter.io/ios/app/pozitive-energy/id1177053120/reviews.md ### 1/5 — Can’t even log in *2026-03-31, version 1.9.5* Now doesn’t recognise my email nor my password, even when you submit meter readings they don’t get recognised ### 1/5 — Aweful App *2026-03-06, version 1.9.4* I can’t log in for weeks. ### 1/5 — App *2025-10-15, version 1.9.3* Totally useless when you have both gas and electricity with pozitive energy ### 1/5 — Useless *2025-06-30, version 1.9.3* App is not fit for purpose! I submit meter reading after a struggle for the readings to just disappear! I can’t access bills and then when I think I’ve paid a bill Im Informed I haven’t by email from a private email address which I don’t open so then get changed £50 for none payment. Totally awful ### 4/5 — Hı *2025-05-06, version 1.9.3* Hello, when I enter my online account, it only says the amount to be paid. Why don't you add our detailed invoice? Thankyou ### 1/5 — Electric bills *2025-01-23, version 1.9.3* Terrible app to use zero star would be better ### 1/5 — Chaotic *2024-07-26, version 1.8.1* The app is as bad as the customer service totally and absolutely rubbish these people should not be allowed to trade in the UK ### 1/5 — One star is too high *2024-07-25, version 1.8.1* Like everything else regarding Pozitive the app is useless. ### 1/5 — A five year old could do better *2024-04-05, version 1.8* Very poor user experience. Limiting input and receiving info. If you bypass the app and email PE, they refer you back to the app, which doesn’t work. ### 1/5 — Access *2024-02-26, version 1.7.2* Cant access app or website outside of UK. No easy access to ongoing “raised queries”. Therefore making communication almost impossible esp since the company (Pozitive) have moved away from email communication ## Frequently asked questions about Pozitive Energy ### How do I manage my account with Pozitive Energy? Pozitive Energy allows you to manage your account directly through the app. You can view your account details, track payments, and submit meter readings all in one place. ### Can I submit meter readings using Pozitive Energy? Yes, submitting meter readings is a core feature of Pozitive Energy. The app provides a straightforward way to enter your readings to ensure accurate billing. ### How can I contact customer support through Pozitive Energy? Pozitive Energy facilitates communication with the provider for inquiries or complaints. You can use the app to send messages and get support for your energy account. ### What devices is Pozitive Energy available on? Pozitive Energy is available for iPhone and iPod devices. It is designed for mobile use on these platforms. ### Is Pozitive Energy free to use? Yes, Pozitive Energy is a free application. There are no costs associated with downloading or using the app. ### How often is Pozitive Energy updated? The app was last updated on March 12, 2026, with version 1.9.5. This indicates regular updates to improve functionality and reliability. ### What is the age rating for Pozitive Energy? Pozitive Energy has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals. ## Version history (last 5 releases) ### 1.9.5 — 2026-03-12 This update includes important security updates and performance improvements to enhance app stability and user experience. ### 1.9.4 — 2026-01-13 An App for our customers which helps them to - Manage their account and payments - Submit meter readings - Communicate with us - inquiries or complaints ### 1.9.3 — 2024-07-29 Minor bug fixes. ### 1.9.2 — 2024-07-28 Major Updates. ### 1.8.1 — 2024-06-05 - Minor Updates ## Apps similar to Pozitive Energy | App | Rating | Price | Category | | --- | --- | --- | --- | | [botzbike](https://appshunter.io/ios/app/botzbike/id1635122139) | — | Free | Utilities | | [Nxsys Payroll](https://appshunter.io/ios/app/nxsys-payroll/id6469478641) | 5.0 (1) | Free | Utilities | | [GoGVTC](https://appshunter.io/ios/app/gogvtc/id1581796664) | 2.0 (42) | Free | Utilities | | [O&R](https://appshunter.io/ios/app/o-and-r/id1357406885) | 4.8 (9,328) | Free | Utilities | | [ISWP](https://appshunter.io/ios/app/iswp/id1478705186) | — | Free | Utilities | | [Consumer MyWatts](https://appshunter.io/ios/app/consumer-mywatts/id6504335463) | 1.0 (1) | Free | Utilities | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*