# Pozitive Energy — user reviews > 26 indexed App Store user reviews of Pozitive Energy by POZITIVE ENERGY LTD. - Source: https://appshunter.io/ios/app/pozitive-energy/id1177053120/reviews - App overview in markdown: https://appshunter.io/ios/app/pozitive-energy/id1177053120.md ## Newest reviews (13 of 26) ### 1/5 — Wssc *2023-11-24, version 1.5* Very poor and clunky site, 🥺 You need to invest in some upto date tech i think. ### 1/5 — Why are site addresses not listed *2023-10-11, version 1.5* Needs site address accessible on site list for ease of adding meter reads ### 1/5 — Utter garbage *2023-10-06, version 1.5* What a waste of my time even looking at this app. Obviously designed by a blind man on a galloping horse with one arm after a night out and a curry darting for a toilet. ### 1/5 — Damon brown *2023-05-06, version 1.5* This app never loads , you cannot access any bill info or any statements! It’s rubbish!!! ### 1/5 — 100% Broken. 100% Useless *2023-02-24, version 1.5* For a major energy company to have an antiquated app the does not have a single working go function is further proof of the total disregard the companies have for their customers. A waste of time. ### 1/5 — Can’t switch between accounts *2023-02-15, version 1.5* I have four meters to read and cannot switch between these via the app. Archaic! ### 1/5 — Rubbish *2022-05-03, version 1.4* All rubbish like the company ### 1/5 — Basic and clunky *2022-03-28, version 1.4* It’s not even possible to view your bills in this app, only download pdfs. There’s information about past meter readings. It’s difficult to imagine a less sophisticated app and one with a less elegant design. Maybe they could get an improved version as a school project? Disappointing. ### 1/5 — Causeway foot inn *2022-03-23, version 1.4* The very worst app I’ve seen, difficult To pay / review bills & switching from account to account when you gave multiple accounts ### 1/5 — Darren *2022-02-25, version 1.4* It doesn’t work. You can’t enter any text on app, not even your password. It doesn’t work!!!!!!!!!!! ### 1/5 — Rubbish company *2021-12-30, version 1.4* More stupid staff in this company, not recommend for this company.if contract ending I will leave soon. ### 1/5 — Not good enough *2021-07-26, version 1.4* Confusing app Can’t pay our bills using the app As business customers we expect more Shame ### 1/5 — Poor *2021-04-28, version 1.4* Not sure why such a company would have such an app it obviously reflects Pozitive’s Mission statement ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t even log in *2026-03-31, version 1.9.5* Now doesn’t recognise my email nor my password, even when you submit meter readings they don’t get recognised ### 1/5 — Aweful App *2026-03-06, version 1.9.4* I can’t log in for weeks. ### 1/5 — App *2025-10-15, version 1.9.3* Totally useless when you have both gas and electricity with pozitive energy ### 1/5 — Useless *2025-06-30, version 1.9.3* App is not fit for purpose! I submit meter reading after a struggle for the readings to just disappear! I can’t access bills and then when I think I’ve paid a bill Im Informed I haven’t by email from a private email address which I don’t open so then get changed £50 for none payment. Totally awful ### 1/5 — Electric bills *2025-01-23, version 1.9.3* Terrible app to use zero star would be better ### 1/5 — Chaotic *2024-07-26, version 1.8.1* The app is as bad as the customer service totally and absolutely rubbish these people should not be allowed to trade in the UK ### 1/5 — One star is too high *2024-07-25, version 1.8.1* Like everything else regarding Pozitive the app is useless. ### 1/5 — A five year old could do better *2024-04-05, version 1.8* Very poor user experience. Limiting input and receiving info. If you bypass the app and email PE, they refer you back to the app, which doesn’t work. ### 1/5 — Access *2024-02-26, version 1.7.2* Cant access app or website outside of UK. No easy access to ongoing “raised queries”. Therefore making communication almost impossible esp since the company (Pozitive) have moved away from email communication ### 1/5 — Just a s….. *2024-01-04, version 1.6* Can’t open and see your bills ## Most praised reviews (3 highest-rated) ### 4/5 — Hı *2025-05-06, version 1.9.3* Hello, when I enter my online account, it only says the amount to be paid. Why don't you add our detailed invoice? Thankyou ### 2/5 — Better than… *2023-08-22, version 1.5* Better (slightly) than the online portal which is so awful it’s unbelievable! ### 2/5 — A good easy to use app but not showing historical data *2022-02-21, version 1.4* I like the app but not enough on it like previous meter reads and bill paying facility and complaint resolution is far too slow --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*