# PPS Mobile App — A self-service experience

> Consolidates insurance, medical aid, and investment solutions for members. (iPhone/iPad app by Professional Provident Society Insurance Company.)

- Source: https://appshunter.io/ios/app/pps-mobile-app/id6468811287 (this page in markdown: same URL + `.md`)
- Developer: [Professional Provident Society Insurance Company](https://appshunter.io/developer/1000631706)
- Category: Finance
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 17 · 188 MB
- Languages: American English
- Released: 2024-03-15
- Data updated: 2026-08-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pps-mobile-app/id6468811287/reviews.md

## What is PPS Mobile App?

Our PPS Mobile App consolidates life and short-term insurance benefits, medical aid and investment solutions. It brings them together into a single platform. As a PPS member, you can access, track and manage your PPS solutions on the go. 

The app has been upgraded with a single-user ID and password solution. So, once you complete the authentication process, you can use the same credentials across our other digital interfaces.

Key features and benefits of the PPS Mobile App:
•	Self-service:
	o	Apply for new products
	o	Submit medical aid or motor claims
	o	Top-up, switch or withdraw from your investment accounts
	o	Request additional cover
•	Access documents:
	o	PPS Profit-Share Account™ statement
	o	Policy documents
	o	Tax certificates
•	PPS Profit-Share Account™ projection
	o	Simulate your potential future PPS Profit-Share Account™ balance and better understand the power of the PPS Profit-Share Cross-Holdings Booster

The PPS Mobile App is in its first stages of release and any feedback is welcome; please use the in-app Feedback feature!

PPS is a licensed insurer conducting life insurance business, a licensed controlling company and an authorised financial services provider.

## Key features

- Apply for new products
- Submit medical aid or motor claims
- Manage investment accounts
- Access policy documents
- View Profit-Share Account statements
- Simulate investment projections

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/pps-mobile-app/id6468811287/reviews.md

### 2/5 — Hate new app

*2025-05-30, version 1.6.2*

I hate that I can’t log in using my Face ID. I have to go log into the website and get an OTP on my phone every time I want to open it.

### 5/5 — Great

*2025-04-20*

Great

### 1/5 — Struggle to read content on app

*2025-04-17, version 1.6.1*

The landing page of app is confusing. As a lay person the info you looking for is not easily found. The letters are also so small. Is the a place the letter size can be increased?

### 1/5 — No login

*2025-02-27, version 1.51*

Cannot log in. App keeps stating that it cannot verify my credentials. I have successfully confirmed my login name and have changed my password many times. I still cannot log in.

### 1/5 — App Not Launching

*2025-02-24, version 1.51*

I’ve downloaded the app the iPhone, since the old Samsung is not functional. The app refuses to launch on the iPhone, and works on the old Samsung.

### 1/5 — Cannot proceed past login

*2024-11-21*

When logging into the app, after successfully entering all login details, there is a button that says “Proceed to the App”.  Clicking it does not do anything.  Clicking “Done” takes you back to the login screen on the App.  Therefore impossible to use.

**Developer response:** Dear Wessel113, we sincerely apologise for the issue you are experiencing. May we please ask that you contact us at mobileapp@pps.co.za so that we can assist you with accessing our App?

### 1/5 — Useless App

*2024-10-02, version 1.3*

Registered.
Then if I want to log in, it sends me in a loop of “go to the  App”. I click on it and the I am back at “go to the App”

### 1/5 — Cannot login. Cannot receive verification code.

*2024-09-12, version 1.2*

Since the new update 3 weeks ago I cannot receive verification code. Was not a problem before. On the app settings there is no button to turn on notifications (iPhone). Have been struggling with PPS for 10 days without success. Please update and fix app.

### 1/5 — Products not lnked

*2024-06-22, version 1.0*

New PPS does not lnk all your products and PPS member service unable to assist and does not follow up on queries logged

### 1/5 — Clunky login process

*2024-06-02*

The app should use faceid rather than the multi step sms based login process on iOS

**Developer response:** Dear TK-ZA-NL, biometric login is a feature we will be rolling out in future, thank you for the feedback. We recognise that two-factor authentication introduces another step in the login process, but the security of your profile is of paramount importance to us, hence the introduction thereof in our new single sign-on solution.

## Frequently asked questions about PPS Mobile App

### What types of insurance and financial products can I manage with PPS Mobile App?

PPS Mobile App allows you to manage life and short-term insurance benefits, medical aid, and investment solutions. You can apply for new products, submit claims, and manage your investment accounts.

### How secure is PPS Mobile App for managing my financial information?

The app uses a single-user ID and password solution, allowing you to use the same credentials across other digital interfaces after authentication. Specific security protocols are employed to protect member data.

### Can I submit claims through the PPS Mobile App?

Yes, you can submit medical aid or motor claims directly through the PPS Mobile App. This feature allows for a streamlined claims process.

### What kind of investment management features does PPS Mobile App offer?

You can top-up, switch, or withdraw from your investment accounts, and also request additional cover. The app also provides PPS Profit-Share Account™ projections to simulate future balances.

### Where can I find my PPS Profit-Share Account™ statement and policy documents?

You can access your PPS Profit-Share Account™ statement, policy documents, and tax certificates directly within the PPS Mobile App under the 'Access documents' section.

### Is PPS Mobile App available on Android devices?

Based on the provided data, PPS Mobile App is supported on iPhone, iPad, and iPod. Compatibility with Android devices is not specified.

### How often is PPS Mobile App updated?

The app was last updated on February 6, 2026, with version 1.91. The release date was March 15, 2024, indicating active development.

### Does PPS Mobile App have ads?

No, the provided data indicates that PPS Mobile App does not contain advertisements.

## Version history (last 5 releases)

### 2.0.1 — 2026-08-01

Biometric login is now available on devices running iOS 17 or Android 11 and later versions.
PPS Short-Term Insurance policyholders can now download their policy schedule, building cover confirmation letters, vehicle cover confirmation letters and vehicle border letters directly from the app.
We have refreshed the PPS Insurance personal details screens, introducing a more refined interface.

### 2.0 — 2026-07-29

Biometric login is now available on devices running iOS 17 or Android 11 and later versions.
PPS Short-Term Insurance policyholders can now download their policy schedule, building cover confirmation letters, vehicle cover confirmation letters and vehicle border letters directly from the app.
We have refreshed the PPS Insurance personal details screens, introducing a more refined interface.

### 1.93 — 2026-07-01

What is new: 
•	We refreshed the menus for each PPS subsidiary section, providing a more refined interface with product information
•	The Profmed hospital network button now opens the network list on the Profmed website, creating an improved user experience
•	We made various refinements to PPS Investments transactional journeys..

### 1.92 — 2026-05-05

This release includes minor enhancements to improve overall user experience.

### 1.91 — 2026-02-06

Users can now view investment scheduled transactions as well as inflows and outflows.

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## More apps by Professional Provident Society Insurance Company

- [for Professionals](https://appshunter.io/ios/app/for-professionals/id1174233478)
- [Short-Term](https://appshunter.io/ios/app/short-term/id1504197708)
- [PPS Events](https://appshunter.io/ios/app/pps-events/id6737691404)

All apps by Professional Provident Society Insurance Company: https://appshunter.io/developer/1000631706

## Related topics

[pps](https://appshunter.io/ios/topics/pps)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
