# Preferred CU > Mobile banking app for credit union members to manage accounts and access services. (iPhone/iPad app by Preferred Credit Union.) - Source: https://appshunter.io/ios/app/preferred-cu/id718500231 (this page in markdown: same URL + `.md`) - Developer: [Preferred Credit Union](https://appshunter.io/developer/554721507) - Category: Finance, Utilities - Price: Free - Rating: 2.80/5 from 24 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 61 MB - Languages: American English - Released: 2013-10-09 - Data updated: 2026-08-15 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/preferred-cu/id718500231/reviews.md ## What is Preferred CU? Preferred Credit Union Mobile provides members convenient access to our website, mobile check deposit, mobile banking, branch and contact information. ## Key features - Mobile check deposit - Access to website - Branch and contact info - Mobile banking - Convenient access ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/preferred-cu/id718500231/reviews.md ### 1/5 — Disappointed *2025-04-29* Can’t use it because my phone is too old😞 ### 4/5 — Pretty Good *2023-06-22* I have used this app for a little under a year now, and it has worked awesomely. You can deposit a check just by simply taking a picture of it and it can be instantly added to your bank account (at least almost instantly) for a small fee, or you can wait a few business days and no fees will be applied. You can also check your savings and checking balances by logging into your account and choosing the account section, see the date of the transaction, where you bought it from, and other things that you would most likely expect to see on a banking app. Overall it is a good app, but it does need some fixing up, for example, the app can be really slow (I’ve tried multiple different wifi connections and different locations for cell service). Even with some downsides, this app is definitely a need when you start banking with preferred. ### 2/5 — Can’t use app anymore *2019-12-12* I can no longer log in to the mobile app, the button is grayed out and has been for quite some time now. I have to click standard log in and then zoom way in to see anything. This used to work great. ### 1/5 — Worst banking app I’ve ever used *2019-12-02* This app does not offer 24/7 customer service and is not user friendly. It’s an absolute shame this is the app Preferred created to represent them as a business. I believe this is an accurate reflection on what kind of credit union they are. Not at all happy with Preferred. Get with the times. ### 3/5 — Needs an update *2019-11-08* Glitches every time I open the app... :( Doesn’t let me to get to the log in screen :( ### 3/5 — Not great *2019-09-29* I was very happy to find out when I switched credit unions to PCU that they had remote deposit. The app for the credit union works okay except when I upgraded phones it will not work with facial recognition. The app keeps crashing and I have to reinstall. The remote deposit works about half the time. Once I get into it I can use it, however getting into it is the problem. You need to spend some time and money updating this app. ### 3/5 — Needs updating *2018-09-26* Works great as long as you don’t want to use facial recognition with an iPhone X. App freezes after you try to log in. Have to delete and reinstall. Works with touch, but not face. ### 1/5 — Never go to preferred credit union *2018-08-23* This is the worst app I have ever used. I am pretty sure that a 5 year old could make a better app. I tried to view my account info and accidentally clicked a wrong button, the app would no longer let me view my savings or checking amounts. If you like to see your finances and don’t like to be frustrated. Please save yourself a headache and stay away from this app and this bank. ### 1/5 — It doesn't work! Off to the branch now. *2016-09-29* Does not work with iOS update! ### 1/5 — Business Nightmare! *2016-09-18* I'm a private practitioner & have used Preferred CU for my business & personal accounts. I didn't think the last app was very good but I could easily log into my acct to check what I needed from the mail web page. When they upgraded their system, I was hopeful & updated the app right away. The new updates are HORRIBLE!!!! Not only is the app completely worthless, but I can no longer log in to the main web site from my phone, as it kicks me right out when I try to do anything. Although, the new web site isn't anything positive either. I'm in DC right now & didn't bring my laptop, because I didn't think I'd need it (I have a smart phone & tablet with me). Because of this app & the new web site, I can't do a thing with my account! I need a CU that's business friendly or I'll be forced to find one. ## Frequently asked questions about Preferred CU ### What is Preferred CU? Preferred CU is a mobile banking application designed for members of Preferred Credit Union. It offers convenient access to banking services, branch information, and contact details. ### Is Preferred CU free to use? Yes, Preferred CU is available for free download. However, it does contain advertisements as indicated by the 'ad-supported' monetization model. ### What devices does Preferred CU support? Preferred CU is compatible with iPhone and iPad devices, providing mobile banking access for Apple users. ### How secure is Preferred CU? While the description does not detail specific security measures, mobile banking apps typically employ encryption and multi-factor authentication to protect user data. Users should always practice good security habits. ### When was Preferred CU last updated? The latest version of Preferred CU, 8.0.09, was last updated on January 15, 2026. This indicates a recent update to the application. ### What is the user rating for Preferred CU? Preferred CU has a rating of 2.8 stars based on 24 ratings. This suggests that user satisfaction may be mixed. ### Does Preferred CU allow mobile check deposit? Yes, Preferred CU includes a mobile check deposit feature, allowing users to deposit checks directly through the app. ### What is the age rating for Preferred CU? Preferred CU has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 8.0.15 — 2026-08-14 This update introduces new quick sign-in options. Use Face ID, Touch ID, or set up a PIN for fast, secure access. Once enrolled, the app signs you in automatically...no password needed. ### 8.0.11 — 2026-08-12 This update introduces new quick sign-in options. Use Face ID, Touch ID, or set up a PIN for fast, secure access. Once enrolled, the app signs you in automatically...no password needed. ### 8.0.10 — 2026-05-19 Performance and stability improvements. ### 8.0.09 — 2026-01-15 Performance and stability improvements. ### 8.0.08 — 2025-11-08 Performance and stability improvements. ## Apps similar to Preferred CU | App | Rating | Price | Category | | --- | --- | --- | --- | | [Michigan One Comm Credit Union](https://appshunter.io/ios/app/michigan-one-comm-credit-union/id1133258439) | 4.7 (573) | Free | Finance | | [Safe Harbor Credit Union](https://appshunter.io/ios/app/safe-harbor-credit-union/id1343230610) | 4.4 (10) | Free | Finance | | [West Shore Bank Touch](https://appshunter.io/ios/app/west-shore-bank-touch/id1485731200) | 4.8 (1,339) | Free | Finance | | [Filer Credit Union](https://appshunter.io/ios/app/filer-credit-union/id911012787) | 4.5 (10) | Free | Finance | | [Sidney State Bank Mobile](https://appshunter.io/ios/app/sidney-state-bank-mobile/id6468891375) | 3.3 (4) | Free | Finance | | [Community First FCU](https://appshunter.io/ios/app/community-first-fcu/id881996607) | 4.2 (13) | Free | Finance | ## Related topics [preferred credit union](https://appshunter.io/ios/topics/preferred-credit-union) · [preferred credit](https://appshunter.io/ios/topics/preferred-credit) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*