# Prelude Connect — Prelude Fertility

> Fertility management app with calendar, messaging, and account access. (iPhone/iPad app by Prelude Fertility.)

- Source: https://appshunter.io/ios/app/prelude-connect/id1555724713 (this page in markdown: same URL + `.md`)
- Developer: [Prelude Fertility](https://appshunter.io/developer/1555724715)
- Category: Medical, Productivity
- Price: Free
- Rating: 3.60/5 from 891 App Store ratings · 133 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 40 MB
- Languages: American English
- Released: 2021-05-06
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/prelude-connect/id1555724713/reviews.md

## What is Prelude Connect?

Prelude Connect provides the tools you need to effectively manage the fertility process. Features include an instant access account portal, care team text messaging and interactive calendar and one-touch clinic call and directions. Exclusive to the Prelude Network of fertility centers across the U.S., Prelude Connect is a virtual companion created by experts to support and guide you through your individualized fertility care plan. 

Tools and features to give you access, support and control throughout your personal fertility journey include:

•	A personalized interactive calendar offers a complete view of the medications to be administered during a treatment cycle, visibility into appointments in and out of cycle, and menses cycle tracking. When clicking each calendar day, you can see medications to take, confirm whether they have been taken, and access videos for help in administrating medications. You may also directly message your care team with questions.
•	Prelude Connect Messaging allows for two-way HIPAA compliant text messaging preventing phone tag and missed timelines and enabling you to receive quick reminders from your care team to help keep you on track. In-app video messaging also offers valuable face time with your team between clinic visits.  
•	The Prelude Connect Portal offers 24/7 access to your account including clinical records, labs, and other helpful resources.
•	A one-touch contact feature allows you to call your clinic immediately from app.
•	A one-touch feature also allows you to launch directions to your clinic from the app.

Additional Features:
In- app notifications support patient appointment reminders, medication changes following a monitoring appointment, lab results and remarks, documents shared from the care team, procedure prep notifications, trigger notifications for cycle shots, and more. 

Download Prelude Connect today to effectively manage your personalized fertility plan. 
A Modern Approach to Family 
The Prelude Network is the largest network of fertility clinics providing comprehensive fertility services in the U.S. We launched Prelude to enhance what people know and change how they think about fertility. We’re on a mission to help educate people about their reproductive health and provide them with the best options, science, and care so that, when they are ready, everyone can have the opportunity to be a parent. Visit https://www.preludefertility.com/ for more information.

## Key features

- Interactive fertility calendar
- Care team messaging
- 24/7 account portal access
- Medication tracking and reminders
- Clinic contact and directions
- In-app notifications

## What do users think of Prelude Connect?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Secure communication
- 👍 Helpful features

**Cons**

- 🐛 Frequent crashes
- 🔍 Unreliable notifications
- ⏱️ Slow performance
- 🔒 Login issues
- 🤔 Confusing interface

**Commonly reported bugs**

- Messages and data disappearing after updates
- Inability to log out and log back in
- Inconsistent behavior across mobile and web versions

**Most requested features**

- Improved notification system
- Seamless integration with partner accounts
- Ability to view complete medical history
- Streamlined document upload process

## Recent user reviews (10 of 133)

All indexed reviews: https://appshunter.io/ios/app/prelude-connect/id1555724713/reviews.md

### 1/5 — Rarely Loads

*2026-06-25, version 3.2.9*

This app rarely loads properly. When I receive push notifications that I have a new message, lab report, document etc. I can’t actually access the information through the app because it won’t load. The loading circle just spins.

### 1/5 — Terrible App

*2026-05-06, version 3.2.7*

I have been on this app for 2 years. It continues to work inconsistently and fails to play its critical role as a main source of communication for fertility treatments.  Individuals are already managing stressful, overwhelming, and life changing circumstances.  This unfortunately adds to the stress and can delay access to time sensitive information.

### 1/5 — Brutal

*2026-04-24, version 3.2.6*

This app doesn’t work consistently. It’s unreliable. It also doesn’t do basic things like default into the right calling code. Disappointing given how much clients of the care provider who uses it pay.

### 1/5 — Can’t communicate at critical time

*2026-04-21, version 3.2.5*

App is not loading regularly, while I’m spending 20k to do a treatment. What are my doses. When are my appointments. I need to ask questions. I really hope it doesn’t compromise my outcomes

### 1/5 — Not working well the last few weeks

*2026-04-20, version 3.2.5*

This is the only way to talk to my clinic, and I have issues right now, and I can’t get answers, very unreliable, did the update and now can’t access the app at all

### 2/5 — Glitchy and doesn’t load messages

*2026-04-18, version 3.2.5*

This app glitched a bit before (previous 6 months), but the last month has been really bad. App gets stuck on messages and just doesn’t load new ones. Had to go to the online version a lot.

### 1/5 — Horrible reliability

*2026-04-17, version 3.2.5*

This app is always going down, logging me out or refreshing perpetually. It makes an already stressful process even more stressful. Really important updates for medicine timing and embryo development are sent on here and the poor reliability just shows the developers don’t understand their user.

### 1/5 — Can not connect

*2026-04-17, version 3.2.5*

This is so bad, no stable connection, creates anxiety before the IVF retrieval day

### 1/5 — Crashes constantly

*2026-04-16, version 3.2.5*

I am trying to get in to see my messages and documents and no matter how many times I have put in my email verification code it brings me back to the sign in screen. I have tried closing the app, updating it, restarting my phone… very annoying

### 1/5 — Lots of glitches

*2026-04-13, version 3.2.3*

The amount of glitches this app has is ridiculous. Can’t access anything within the app and upon contacting support I am told to “try logging out and then back in”. So I do that and it doesn’t work as well as trying to delete and re-download the app, and I cannot get back in. This is very bad considering that the information and communication through this app needs to be accessed in a time sensitive manner.

## Frequently asked questions about Prelude Connect

### What does Prelude Connect do?

Prelude Connect is a virtual companion designed to help you manage your fertility journey. It provides tools such as an interactive calendar for tracking medications and appointments, direct messaging with your care team, and 24/7 access to your account portal for clinical records and resources.

### What are the key features of Prelude Connect?

Key features include a personalized interactive calendar with medication administration guidance and menses cycle tracking, HIPAA-compliant two-way messaging with your care team (including video messaging), a portal for 24/7 account access, and one-touch features for calling or getting directions to your clinic.

### Is Prelude Connect free to use?

Based on the provided information, Prelude Connect is offered as a free application. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

### Who is Prelude Connect for?

This app is designed for individuals who are part of the Prelude Network of fertility centers across the U.S. and are undergoing fertility treatments. It serves as a virtual companion to support and guide patients through their individualized fertility care plans.

### How does Prelude Connect help with fertility treatments?

It helps by providing a centralized platform to manage all aspects of your fertility treatment. You can easily view and track your medication schedule, confirm administration, access instructional videos, communicate directly with your care team, and stay informed about appointments and important updates through in-app notifications.

## Version history (last 5 releases)

### 3.3.2 — 2026-08-18

Minor fixes and improvements.

### 3.3.1 — 2026-08-11

Minor fixes and improvements.

### 3.3.0 — 2026-06-25

Minor bug fixes and improvements.

### 3.2.9 — 2026-06-15

Minor bug fixes and improvements.

### 3.2.8 — 2026-05-19

Minor bug fixes and enhancements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*