# Premera

> Mobile health plan management for Premera members in Alaska and Washington. (iPhone/iPad app by Premera Blue Cross.)

- Source: https://appshunter.io/ios/app/premera/id1139271535 (this page in markdown: same URL + `.md`)
- Developer: [Premera Blue Cross](https://appshunter.io/developer/464322434)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 1.77/5 from 383 App Store ratings · 158 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.0 · 21 MB
- Languages: English
- Released: 2016-09-02
- Data updated: 2026-07-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/premera/id1139271535/reviews.md

## What is Premera?

Keep your health plan info right in your pocket

View your claims
Access detailed claims information for you and your dependents from anywhere. Know when Premera receives a claim, when we pay it, and what the provider may bill you.

Show your digital ID card
Forgot your card? We’ve got you covered—right here on your phone. Show it, save it to your photo gallery, or send it to your doctor.

Find care
Locate nearby in-network doctors, hospitals, urgent care facilities, and more. Use the app to request an in-person medical appointment or to find virtual care included in your plan.

Deductible met, or not yet?
Don’t guess. Know how much you have left to pay each plan year before Premera starts paying for certain expenses. View your individual and family deductibles for medical and dental at any time.

Prescriptions at a glance
Use the Medicine Cabinet feature in the app to view a list of your prescriptions, including dosage and pharmacy information.

Note: For 2026 plans, the Premera app supports only those who get coverage through their employer. The Premera app doesn’t currently support information for our Medicare Advantage or Medicare Supplement customers, or for those who bought an individual or family plan through Washington Healthplanfinder.org or HealthCare.gov.

© 2026
Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County.
Premera Blue Cross HMO is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Washington State, excluding Clark County.

## Key features

- View claims and payment details
- Access digital ID card
- Locate in-network providers
- Track deductible status
- Manage prescription information

## What do users think of Premera?

Overall sentiment: negative

**Pros**

- 🚀 Fast and user-friendly interface
- 💡 Helpful virtual care options

**Cons**

- 🐛 Login issues and account access problems
- 🚫 Lack of support for Medicare and individual plans
- 🚫 Provider search functionality not working
- 🚫 No Apple Wallet integration

**Commonly reported bugs**

- Constant login failures and account access problems
- Provider search feature not functioning properly
- App crashes and freezes on various user actions

**Most requested features**

- Add Apple Wallet support for insurance card
- Improve provider search and directory accuracy
- Expand coverage to include Medicare and individual plans

## Recent user reviews (10 of 158)

All indexed reviews: https://appshunter.io/ios/app/premera/id1139271535/reviews.md

### 1/5 — not user friendly and broken

*2026-06-26, version 2.90*

very bad interface and couldn't find my account. Totally different from the webpage.

### 1/5 — Something went wrong

*2026-06-07, version 2.90*

No matter what version of the app I try I get the error: “It’s not you, it’s us. We’re working to fix the problem. Please try again later.”

### 4/5 — The app is fine. Basic but fine.

*2026-05-20, version 2.90*

Can’t pay bills or any of that, but it shows my account info, has a provider search tool, and… yeah. It exists. 
I use MyChart for my medical messages and memos, even if to pay copays. I never open my Premera app. It’d be better as a downloadable document though. 

Super happy about the gender affirming healthcare I get. I have beef against the American healthcare system, but while I’m trapped, Premera made me feel much better about myself by covering procedures and medications that have made me quite simply a better and more pleasant and hopeful person. 

HRT saves lives, and Premera has kinda been saving mine since April 2024.

### 1/5 — The app is trash

*2026-04-10, version 2.89*

Not to mention that we have to login every time opening the app despite clicking remember me, after the new update, the app can’t even find my account, and asking me to link my account after logging in, and what’s worse? It says the information I provided is not correct but they are absolutely correct.

Don’t even want to get to the UI part when inputting numbers, I’m not able to click continue because the number keypad block the view.

Is vibe coding causing so many issues?

### 1/5 — Once again, app doesn’t work

*2026-04-09, version 2.89*

It’s exhausting being a Premera member - their technology rarely works. I don’t understand why it’s so difficult to have an app that works. I’ve been trying to do a medical provider search, both in the app and online but continue to get error messages. Please, fix your tech Premera. PLEASE

### 1/5 — Million dollar trash

*2026-04-01, version 2.89*

My first question is; why have an app if it’s going to open a website within it to operate? Premera is probably a multi billion dollar insurance agency and I’m sure ontop of being a statistically average medical insurance company (we all know). They choose to spend zero dollars on an app that has the capability of both reducing calls to their call centers and increasing their customers satisfaction by feeling taken care of. Absolutly abismal but I shouldn’t have thought any higher of any American insurance agency.

### 1/5 — Overall - really bad mobile app

*2026-03-24, version 2.89*

They need urgent modifications to this app. Why do i need to log in every time?

### 1/5 — This app sucks

*2026-03-17, version 2.88*

I have been trying to login for weeks and each time I try it says something went wrong. Or email or passcode doesn’t match. Truly awful app.

### 1/5 — Worst app ever

*2026-02-27, version 2.88*

Considering how expensive this company is, this is a worthless app. Don’t install it. You are better off just logging onto Premera.com. Still a very poor online experience, but at least it (sort of) works

### 1/5 — App is not working please fix

*2026-02-26, version 2.88*

The app is not working for a few months. Please fix it.

## Frequently asked questions about Premera

### What does the Premera app do?

The Premera app allows you to manage your health plan information on your mobile device. You can view detailed claims, access your digital ID card, find in-network doctors and facilities, track your deductible progress, and review your prescription details.

### What are the key features of the Premera app?

Key features include the ability to view claims and understand what your provider may bill you, displaying your digital ID card for easy access, locating nearby in-network care options, checking your remaining deductible amounts, and accessing your prescription information through the Medicine Cabinet.

### Is the Premera app free to use?

Yes, the Premera app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description.

### What health plans are supported by the Premera app?

Currently, the Premera app supports individuals who receive coverage through their employer for 2026 plans. It does not support information for Medicare Advantage, Medicare Supplement customers, or those who purchased individual or family plans through Washington Healthplanfinder.org or HealthCare.gov.

### Who is the target audience for the Premera app?

The app is designed for Premera Blue Cross members in Alaska and Washington State who have health coverage through their employer. It helps them easily access and manage their health plan information on the go.

## Version history (last 5 releases)

### 2.91 — 2026-06-30

• Bug fixes and other design enhancements

Have feedback? Please reach out to: https://Premeralistens.com.
Like the Premera app? Please rate it!

### 2.90 — 2026-05-01

• Accessibility improvements
• Bug fixes and other design enhancements

Have feedback? Please reach out to: https://Premeralistens.com.
Like the Premera app? Please rate it!

### 2.89 — 2026-03-24

• New provider search experience and enhancements
• Accessibility improvements
• Bug fixes and other design enhancements

Have feedback? Please reach out to: https://Premeralistens.com.
Like the Premera app? Please rate it!

### 2.88 — 2026-01-20

• Accessibility improvements
• Bug fixes and other design enhancements

Have feedback? Please reach out to: https://Premeralistens.com.
Like the Premera app? Please rate it!

### 2.87 — 2026-01-07

• Accessibility improvements
• Bug fixes and other design enhancements

Have feedback? Please reach out to: https://Premeralistens.com.
Like the Premera app? Please rate it!

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## More apps by Premera Blue Cross

- [myCare Alaska](https://appshunter.io/ios/app/mycare-alaska/id1465177633)
- [Premera MyCare](https://appshunter.io/ios/app/premera-mycare/id1522382403)

All apps by Premera Blue Cross: https://appshunter.io/developer/464322434

## Related topics

[premera blue cross](https://appshunter.io/ios/topics/premera-blue-cross) · [premera](https://appshunter.io/ios/topics/premera) · [premera mycare](https://appshunter.io/ios/topics/premera-mycare) · [premera blue cross washington](https://appshunter.io/ios/topics/premera-blue-cross-washington) · [blue cross blue shield premera](https://appshunter.io/ios/topics/blue-cross-blue-shield-premera) · [premera blue cross alaska](https://appshunter.io/ios/topics/premera-blue-cross-alaska) · [premera health](https://appshunter.io/ios/topics/premera-health) · [fepblue](https://appshunter.io/ios/topics/fepblue)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*