# Premium Parking — user reviews > 461 indexed App Store user reviews of Premium Parking by Premium Parking, rated 4.80/5 from 10,530 ratings. - Source: https://appshunter.io/ios/app/premium-parking/id725224274/reviews - App overview in markdown: https://appshunter.io/ios/app/premium-parking/id725224274.md - Rating breakdown: 5★ 9,284 · 4★ 814 · 3★ 104 · 2★ 41 · 1★ 287 ## What do users think of Premium Parking? Overall sentiment: neutral **Pros** - 💎 Easy to use - ⏱️ Convenient parking - 📍 Accessible locations - 🔒 Secure parking - 💰 Affordable pricing **Cons** - 💰 Expensive parking fees - 🐛 Buggy app experience - 🔍 Lack of transparency - 🤖 Poor customer service **Commonly reported bugs** - App crashes and glitches - Incorrect parking charges and fees - Issues with license plate recognition **Most requested features** - Ability to extend parking time remotely - Support for multiple vehicles on one account - Better notifications and reminders - EV charging stations ## Newest reviews (18 of 461) ### 4/5 — Parking *2026-06-22, version 2.28.9* Great to park ### 5/5 — Parking *2026-06-18, version 2.28.9* Very good ### 5/5 — Very easy *2026-06-18, version 2.28.9* This app is very user friendly and quick to use ### 4/5 — Great when the connection is good *2026-06-17, version 2.28.9* Ok great ### 5/5 — Very good *2026-06-17, version 2.28.9* Very good ### 5/5 — Great place to park in the city *2026-06-14, version 2.28.9* Fast & Reliable parking ### 5/5 — Parking reliable *2026-06-14, version 2.28.8* Always good to park here in the city ### 5/5 — Excelente *2026-06-13, version 2.28.8* Me encanta ### 5/5 — Great *2026-06-12, version 2.28.8* Awesome parking ### 5/5 — Early Bird Advantage *2026-06-09, version 2.28.8* Great ### 5/5 — Great option *2026-06-08, version 2.28.8* There is limited parking in this area so having this option is awesome ### 5/5 — Love it *2026-06-06, version 2.28.8* Great app ### 5/5 — Easy to use! *2026-06-06, version 2.28.8* Easy to use! ### 5/5 — Downtown's best *2026-06-04, version 2.28.8* Love parking in this area, especially if you work downtown very secure very accessible ### 5/5 — Write a review? *2026-06-04, version 2.28.8* Hate or love this app is irrelevant. You are just stuck using it. ### 5/5 — Best App *2026-05-27, version 2.28.8* This the most useful app I use. ### 5/5 — The Best *2026-05-26, version 2.28.7* Very convenient locations & easy to book ahead. ### 5/5 — Easy *2026-05-21, version 2.28.7* No surprises. ## Most critical reviews (10 lowest-rated) ### 1/5 — do NOT park with “premium parking” *2026-07-13, version 2.29.2* I have to park at a “premium parking” space for work so I use this app many times a week. The premium parking app glitches constantly. This has led to me getting several parking tickets from “premium parking” even though I’ve entered my promo code exactly how I was suppose. When I reach out to “premium parking” customer service to appeal my tickets, they claim there’s nothing they can do and I have to $130 ticket. Also, they send the parking tickets via the mail so I received the tickets past the initial payment period causing them to charge me an additional late fee. This has happened to dozens of others at my work to point that my work has to involve their legal team to contest these tickets. “Premium parking” is clearly just wanting to make the most money however it can at the expense of its customers. If there is literally ANY OTHER parking option, I would park there and AVOID “PREMIUM PARKING” AT ALL COST. ### 1/5 — Does not allow validation *2026-07-03, version 2.28.9* The app does not allow validation from a local store, in any options can find. It seems to be built purely to accept money, not thinking through other facets of parking. The customer service chat also you out to a web chat which doesn’t work. ### 1/5 — Customer service is terrible *2026-05-10, version 2.28.7* They tried so hard to be of no help. They sent me through their phone tree 4 times and just tried to push off my problem to someone from Killeen airport without telling me who or giving me contact information ### 1/5 — Create account? *2026-04-25, version 2.28.7* There’s only an option to sign in - cannot create an account in the app. Tried to use the service at. Lot and after 10 minutes still would not connect to pay. Terrible service. ### 1/5 — It doesn’t let me park *2026-03-01, version 2.28.7* It literally doesn’t even let me park. ### 1/5 — No stars be careful Parkin in there lots *2026-02-25, version 2.28.7* The lot said it was monitored and patrolled, my car was broken into and for the rate I paid to park there that shouldn’t have happened or at the least get a refund. I guess the monitoring and patrolling is give you a ticket. What a scam. ### 1/5 — Horrible app / company *2026-02-12, version 2.28.7* Company is horrible and loves to charge high parking fees and app glitches often ### 1/5 — Predatory Scammers *2026-02-03, version 2.28.7* What a joke of an app. They will mail you a $100 ticket for being 5 minutes over your allotted time of 8 hours that you paid $30 for already. This is borderline criminal activity. What thugs. ### 1/5 — App crashes when selecting vehicle. *2026-02-01, version 2.28.7* As the title states, whenever I get to select my vehicle and tap on it, the app crashes immediately. This just started happening and is extremely frustrating as I now have to either pay via text messaging or website. Please fix your app. ### 1/5 — Account who? *2026-01-09, version 2.28.6* Can’t create an account ever. Only asks you to login. Tried creating an account on their website. It’s like they don’t want my money. Weird, and excruciatingly frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Keisha *2026-07-01, version 2.28.9* Great ### 5/5 — Best parking *2026-06-30, version 2.28.9* Easy convenient ### 5/5 — Easy way to pay for parking *2026-06-28, version 2.28.9* Quick and easy way to pay for parking. ### 5/5 — Awesome app *2026-06-27, version 2.28.9* You park and you go, no gates no parking attendants , time is valuable these days ### 5/5 — Great *2026-06-24, version 2.28.9* Convenient option ### 5/5 — Amazing service *2026-06-24, version 2.28.9* Customer support is the best ### 5/5 — easy to use great prices. *2026-06-23, version 2.28.9* easy to use great prices. ### 5/5 — Best Deal in City *2026-06-23, version 2.28.9* Easy to access from W Side Highway and if you’re doing anything around the Hudson Yards area it’s the best combo of location and value I’ve found ### 5/5 — Recommend *2026-06-19, version 2.28.9* I appreciate the opportunity to save my park my car while I go to enjoy that beautiful beach at GTM Reserve ### 5/5 — Safe *2026-06-19, version 2.28.9* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*