# Prempoint — WE OPEN THE DOOR.

> Smart access software for apartment complexes, enabling remote property access management. (iPhone/iPad app by Prempoint Inc..)

- Source: https://appshunter.io/ios/app/prempoint/id986537531 (this page in markdown: same URL + `.md`)
- Developer: [Prempoint Inc.](https://appshunter.io/developer/986537530)
- Category: Productivity, Lifestyle
- Price: Free
- Rating: 3.80/5 from 75 App Store ratings · 18 written reviews indexed
- Age rating: 17+
- Requires: iOS 9.0 · 63 MB
- Languages: English
- Released: 2016-09-02
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/prempoint/id986537531/reviews.md

## What is Prempoint?

Smart Access Software Solution for Apartment Complexes.

Manage access to your property from anywhere and open every door with one app. Grant or remove access in seconds and provide your residents and vendors with an intelligent keyless experience using their smartphone.

## Key features

- Remote access management
- Keyless entry for residents
- Grant/remove access instantly
- Smartphone-based access
- Intelligent property access

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/prempoint/id986537531/reviews.md

### 1/5 — Slow

*2025-06-17*

My apartment complex had this and literally had to switch because so many people were complaining about how slow the app is. The app itself only opens like 50% of the time and then when it does open, it takes like up to a minute to unlock your door.

### 1/5 — The app is terrible

*2025-05-01*

Just no.

### 1/5 — Terrible

*2025-05-01*

Currently locked out of my apartment because of an outage it’s 90 degrees out and they aren’t moving quickly to resolve the issue!

### 1/5 — Unacceptably broken

*2024-06-19*

Cannot get this to work on a normal iphone, their support team gave up on it. Prempoint will recommend you convince your landlord to provide you with a prempoint fob; those with experience working with landlords probably know that's a big sell...

Genuinely this is the only app I've used on my phone that just doesn't work, and being able to access your housing is too important for a gimmick app to lock you out. Observing others using it, even when it does work it's usually incredibly slow.

### 1/5 — Would be great if it worked.

*2024-05-11*

Works really great until you try to leave for a trip only to find out you have been signed out. A headache from start to finish every time its used.

### 1/5 — door lock

*2024-05-11*

to have as an everyday door lock for your house or apt is not worth it or is it seamless as it should be. not as responsive and no upside really unless it’s a airbnb and you switch guest often

### 1/5 — Slow and unreliable

*2023-12-09*

Often takes over a minute to connect to lock. Doesn’t connect at all ~20% of the time.  Extremely frustrating and cannot be trusted. Always bring key fob.

### 1/5 — Absolute garbage, and dangerous

*2023-02-24*

This app works maybe half the time to open the door. Most of the time you have to wait a solid minute for the door to open. And sometimes it just doesn’t work, like it did last night. I had to wait over and hour to open my door, it was 3°F outside. If your apartments try and make you use this tell them no.

**Developer response:** Connor, we are sorry to hear you are having issues with the lock. The Prempoint app is dependent on a few technologies including your bluetooth on your mobile phone along with the lock itself.  If you can please send your issue to support@prempoint.com we will help troubleshoot.  Also, it's always helpful to have a key fob as backup. Please ask your property manager about getting a key fob.

### 1/5 — The app should be called garbage

*2023-01-12*

The most non user friendly app I’ve ever used. The creator needs to reevaluate the whole entire app….garbage.

**Developer response:** dlo1234577 we are upgrading our user experience in 2023. We struggled over the last 24 months due to supply chain issues that occurred due to COVID. Please be patient with us as we make changes this year.

### 1/5 — Good luck getting in if there’s a bad guy chasing you

*2022-06-14*

This app will randomly log you out, crash, take multiple attempts to open, you might as well just be a standing target if a bad guy is chasing you or something. Terrible decision switching to this system nothing beats a good old key and lock.

**Developer response:** Please let us know what phone and operating system you are using.  We pride ourselves on fixing any issues with our app.  We do our very best to make sure that app and platform are stable, bug free, and crash free, however there are so many variables that can cause issues with our app on your phone.  Please send us an email at support@prempoint.com with the details of your phone and operating system and we will look into it immediately.

## Frequently asked questions about Prempoint

### What does Prempoint do?

Prempoint is a smart access software solution designed for apartment complexes. It allows property managers to control and manage access to their properties remotely. The app enables an intelligent keyless experience for residents and vendors using their smartphones.

### How does the keyless entry feature work?

Residents and vendors can use their smartphones to gain access to the property. The app provides an intelligent keyless experience, eliminating the need for traditional keys. Access can be granted or removed in seconds through the application.

### Is Prempoint free to use?

Based on the provided information, the app is listed as free and does not have in-app purchases or ads. This suggests that the core functionality is available without direct cost to the user.

### Who is the target audience for Prempoint?

The app is specifically designed for property managers and administrators of apartment complexes. It aims to simplify the process of managing access for residents and vendors, offering a more efficient and modern solution.

## Version history (last 5 releases)

### 2.7.7 — 2023-02-11

• Fix UI issues

### 2.7.6 — 2023-02-09

• Miscellaneous UI fixes

### 2.7.5 — 2023-02-03

• Fix device admin menu layout

### 2.7.4 — 2021-11-18

• Additional support information

### 2.7.3 — 2021-09-21

• Relax restrictions on device import

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*