# PrepaidCardConnect — user reviews > 250 indexed App Store user reviews of PrepaidCardConnect by FSV Payment Systems, Inc., rated 4.65/5 from 50,570 ratings. - Source: https://appshunter.io/ios/app/prepaidcardconnect/id482128874/reviews - App overview in markdown: https://appshunter.io/ios/app/prepaidcardconnect/id482128874.md - Rating breakdown: 5★ 40,760 · 4★ 3,538 · 3★ 1,435 · 2★ 515 · 1★ 2,158 ## What do users think of PrepaidCardConnect? Overall sentiment: negative **Pros** - 💳 Easy to manage money - 💳 Convenient paycheck deposits - 💳 Useful savings account feature - 🚀 Instant balance and transaction updates - 🔒 Secure with face ID login **Cons** - 🐛 Frequent app crashes and glitches - 🕰️ Slow money transfers to bank accounts - 🤖 Poor customer service and language barriers - 💰 Unexpected fees and charges - 🔒 Account locking issues **Commonly reported bugs** - App login issues and authentication failures - Incorrect account balance displays - Inability to lock/unlock card from the app - Disappearing or lost transaction history **Most requested features** - Provide routing and account numbers for the card - Improve in-app transaction history and details - Add Apple Pay and mobile wallet support - Faster money transfer processing times ## Newest reviews (13 of 250) ### 3/5 — Eh *2026-08-17, version 7.25* It’s okay but being able to pay certain bills you cannot do. So I have to transfer money from this card to my actual bank which takes up to 3 business days. I really wish they’d fix this issue. ### 1/5 — App never works *2026-05-30, version 7.25* This app never works. It always says “down for maintenance” or some other issue. I have been able to access my money for weeks. ### 1/5 — Constantly not cooperating *2026-05-26, version 7.25* Almost every time I try to login into the app it will bring up a screen saying “our system isn’t cooperating”. Because of this I’m constantly unable to get into the app to access my money. ### 1/5 — Review *2026-05-13, version 7.25* Worst app ever, never is working, you always have trouble to log in, the system is Down all the time and when you tried to call for help they do anything for you and the people its rude. Worst app. ### 1/5 — Tells me there’s a problem on y’all’s end when signing in. *2026-05-08, version 7.25* The past two weeks I have not been able to sign in. I have funds I want to access, and can’t . fix the issue I want my money. ### 1/5 — Never works *2026-05-08, version 7.25* If I could give this app zero stars I would. Never works. Always crashes ### 2/5 — Really? *2026-05-03, version 7.25* There’s always an issue with the account, it always has ‘a temporary issue’ that never gets fixed. I’ve had this card for months, so I gave it time to resolve issues. I can’t transfer money to another account, period. ### 4/5 — Not bad. *2026-04-22, version 7.25* It’s a very good app, minimalistic and compact. I would recommend adding a few extra features like locking and unlocking your card, zelle compatibility, security fixes and more. ### 4/5 — It’s ok but could be better *2026-04-17, version 7.25* Does not allow me to transfer money into another card. The service keeps saying it’s having issues and to try again later. It’s been almost 3 months now and still the same. ### 1/5 — Never opens *2026-04-04, version 7.25* The system is never cooperating. It’s a bad app. ### 1/5 — Can’t transfer money *2026-03-30, version 7.25* it isn’t letting me transfer my money from card to bank. I called customer service they said there is nothing they can do that I will just have to use an ATM. ### 1/5 — App always down *2026-03-30, version 7.25* App is never working ### 1/5 — It stole my money *2026-03-29, version 7.25* Transferred money to my other account and I have not gotten it at all it was 150 bucks ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst card app ever *2026-08-20, version 7.25* I hate this app so much and cannot wait for my employer to switch to a new one. ### 1/5 — Transfer time *2026-08-10, version 7.25* Absolutely ridiculous there’s no option to transfer instantly. Are we living in the 1900’s? NO. SO WTF ### 1/5 — System’s down all the time *2026-08-10, version 7.25* You try to look at how much money you got and it says the system isn’t cooperating happens many times a day ### 1/5 — Terrible *2026-08-03, version 7.25* The ui is hideous and hard to manage through, there are no options/settings to manage ur card, it declines or says card error on most card readers, won’t let you transfer money out of the account to another. This card is used when lazy corporations don’t wanna spend the tiny amount of time to set up direct deposit. ### 1/5 — Nothing works *2026-07-26, version 7.25* Their system is always down ### 1/5 — Poor service *2026-07-14, version 7.25* Connect and service is bad and I can’t do anything as if the system shut down.. ### 1/5 — Money transfer *2026-06-25, version 7.25* Every time I try to do a card to card transfer it says there is some type of error it’s been doing it for a year. Very annoying! ### 1/5 — System error *2026-06-14, version 7.25* Everytime i try to send money to another card it says system error saying its temporary but its been 2 weeks and still the same thing. Please fix this. I dont even know whats wrong but it happens every time. ### 1/5 — is this just me ? *2026-06-08, version 7.25* i’ve been trying to log into my account for 6 months since i got my new phone. every single time it says there is a problem on the apps end. i’ve called and was told there’s nothing they can do. so i now cannot see how much money is on my card, nor check my savings account. it worked fine until i got a new phone. but i now can’t access my account at all and i have to guess if i can afford things before i purchase them. ### 1/5 — Worst App *2026-06-02, version 7.25* Worst app ever. This app has been down for about a month. Is there not a tech person available to fix the issue? ## Most praised reviews (10 highest-rated) ### 5/5 — I love money! *2026-08-07, version 7.25* That’s all ### 5/5 — Good card *2026-06-23, version 7.25* Muy buena aplicación 100% recomendada ### 5/5 — Wow something new *2026-06-03, version 7.25* Omg I didn’t know I could wire money to my Cash App there isn’t much prepaid cards that allow that omg thank you so much for this feature ### 5/5 — Props !!! *2026-05-30, version 7.25* Listen this whole deal is great for that it’s simple too operate and very reliable. ### 5/5 — Works *2026-05-14, version 7.25* Pretty good, I thought it was finna be a scam or something but it’s safe, for anyone who thinks the same way I do. ### 5/5 — 0 star I can’t even get thru the first screen I’m stuck on a loading screen🤷‍♂️ *2026-04-03, version 7.25* 0 star I can’t even get thru the first screen I’m stuck on a loading screen🤷‍♂️ not only that but the website telling me my own birthday is incorrect 🤷‍♂️ like bro what is this!!!! I need my money bro ### 5/5 — Great *2026-03-25, version 7.25* Very good! ### 5/5 — Login *2026-03-20, version 7.25* This app sucks! Always down. Rarely can get in to see my money! One of the worst apps in the history of prepaid cards. ### 5/5 — Prepaid Card Connect *2026-02-15, version 7.22* Honestly a very user friendly application, quick transfers, easy to add or change cards, allows for customized images to be whatever you want instead of seven or so nice looking but generic options, authenticates and safety checks are unintrusive, very glad my employers chose this over traditional paper checks & it's easly set up for direct-deposits ### 5/5 — great *2026-01-13, version 7.22* very easy to use, easy to contact for help, and always runs fast! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*