# PrepLadder for NEET PG/FMGE/SS — user reviews > 35 indexed App Store user reviews of PrepLadder for NEET PG/FMGE/SS by PrepLadder, rated 4.50/5 from 176 ratings. - Source: https://appshunter.io/ios/app/prepladder-for-neet-pgfmgess/id1622337839/reviews - App overview in markdown: https://appshunter.io/ios/app/prepladder-for-neet-pgfmgess/id1622337839.md - Rating breakdown: 5★ 140 · 4★ 16 · 3★ 5 · 2★ 3 · 1★ 12 ## Newest reviews (10 of 35) ### 2/5 — Needs major improvements *2026-04-12* 1) the new animation for right and wrong answer is very disturbing and unnecessary please get back to basic one. 2) even in exam mode the correct incorrect is displayed, does this even justify the mode title so, it is supposed to be displayed after all questions 3) no count of custom module in stats, however even custom module stats per subject progress is also not included in the stats 4). There are still few qbank mistakes and mismatch of audio explanation for mcq 5) no audio explanation for pyqs 6) they removed og highlight feature which was the best means almost majority of students use that means it was very easy track how many students are using that feature and then think to remove it 7) technical support is worst, very slow and genric solution somehow they manages to create new issue every other day 8) the resolve tnd has same question as in main qbank, so you can just mig up those and score 100, worthless to subscribe or paying additional if they are using same question for that. 9) ignorant and lazy tech team and loss of basic business fundamentals for whoever is the resolve tech and program manager. Still better than many apps, but this can be done easily by prep and be a gold standard for any exam but they are like bunty! Slow sabun ### 2/5 — teachers are good, but the application is just average.. *2026-04-04* I’ve been using the Prepladder app for quite some time now, and honestly, the experience has declined compared to earlier versions. Over the past year, I’ve noticed several issues that significantly affect learning. First, the notes are not properly updated. There are multiple spelling mistakes, and in many cases, the content in the notes doesn’t align with the videos. This creates confusion instead of clarity, especially during revision. Second, the video playback experience is frustrating. Sometimes only the introduction keeps playing on loop, or the videos take too long to load. Even after updating to the latest version, the app repeatedly asks me to update again when I try to play videos, which clearly indicates a technical glitch. Overall, the app feels poorly optimized. It’s slow, buggy, and lacks proper quality control. It gives the impression that there isn’t strong technical or academic oversight behind the platform right now. Prepladder used to be a reliable resource, but at this point, it seriously needs improvements in content accuracy, app stability, and user experience. ### 3/5 — App lagging and taking forever to reply to quries *2024-04-17, version 139* The app is lagging too much these days and when tried to report the problem it says that I’m nit logged in and redirects to prepwebsite. ### 5/5 — Vallarasu *2024-04-13, version 139* The best service which is provide by the team.they just solved my video downloading issue within minutes after contacting them.thankyou mr gurvinder Singh for your assistance . ### 1/5 — Fake recalls *2023-08-04* Fake recalls and worst faculty, talking about their team’s performance worst and also these are just buying students so don’t get blinded by the app it’s just illusion. **Developer response:** Dear User, we express our utmost apologies for the inconvenience caused. In order to provide you with effective assistance, we kindly request your feedback in extensive detail. Kindly reach out to us at help@prepladder.com and, if feasible, kindly share a screenshot of your posted review. ### 1/5 — PYQ removed from QBANK *2023-08-03, version 115* I don’t know why all of sudden they removed pyq section from qbank.That’s so ugly ### 2/5 — Very bed service *2023-05-26* Your very bed service my account blocked due some issues. I had to wait 72 hours to unblock my video section. Screen shot happens by mistake. Happens due to human error. The one who is taking the subscription of Preploader, will not take the screenshot intentionally. And have to wait for 30-30 minutes on the helpline number. Nothing helped from the helpline. I will tell any of my friends or juniors that there are many other online platforms in the market. Buy them I'm worried about buying a preploader. All the old good teachers have left. Prepledger's notes also change every 4-5 months. The prepladder is no longer for education. Now he has started considering all his students as customers. How to make big money from student's pocket by selling your content **Developer response:** Dear Vishnoi, we express our utmost apologies for the inconvenience caused. In order to provide you with effective assistance, we kindly request your feedback in extensive detail. Kindly reach out to us at help@prepladder.com and, if feasible, kindly share a screenshot of your posted review. ### 5/5 — Masterful Exam Preparation Tool - A Definite 5-Star Rating! *2023-05-18* This app has been an absolute game-changer in my exam preparation, and I am thrilled to give it a well-deserved 5-star rating. Prepladder provides an extensive range of study materials that are essential for success. The lectures are of the highest quality, covering the most crucial topics in a clear and concise manner. The interactive interface makes it easy to navigate through the app, ensuring a seamless learning experience. What truly sets Prepladder apart is their dedication to personalized learning. The adaptive features helped me identify my strengths and weaknesses, allowing me to focus on areas that needed improvement. The vast question bank with detailed explanations helped me solidify my understanding and develop effective exam-taking strategies. The customer support team at Prepladder deserves special recognition. They are incredibly responsive and go above and beyond to assist users. Thanks to Prepladder, I entered my exam with confidence and performed exceptionally well. The app's comprehensive resources, combined with their exceptional customer service, truly make it the ultimate study companion. If you're a medical student or a foreign medical graduate preparing for exams, look no further than Prepladder. It's a must-have tool that will undoubtedly boost your preparation and help you achieve your goals. I wholeheartedly give Prepladder a 5-star rating and encourage others to experience the same success I have. Thank you, Prepladder, for your outstanding app and unwavering commitment to student success! ### 1/5 — Can’t connect to helpline….Faculty change …error on playing videos… *2023-05-10* From past ferry days I’m trying to connect to helpline assistance bt it shows I’m not logged in…..if I’m not logged in to my account how I’m able to use notes and videos ….I haven’t updated the app then how is old faculty videos are gone and there’s no trace of videos I’ve completed..how I’ll check on my process if you guys keep changing app whiteout any notifications….I’ve extended my subscription because I was able to attend lectures of old faculty I’ve already completed half of my lacquers from old faculty and suddenly everything if gone….at least you should keep old videos too …and why are your helplines or contact us feature is not working…please fix it if I’ve know phn before I would hv spend money on other apps ..I want refund seriously…every time there’s some pe problem I’ve to post review to connect with PrepLadder otherwise you guys don’t care … **Developer response:** Dear User, we express our utmost apologies for the inconvenience caused. In order to provide you with effective assistance, we kindly request your feedback in extensive detail. Kindly reach out to us at help@prepladder.com and, if feasible, kindly share a screenshot of your posted review. ### 1/5 — App interface issues *2022-12-08, version 96* Split view is not working in new version. Please bring it back. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2026-05-23, version 176* Worst app ever, dont buy it, i bought 70,000/- subscription AND THIS USELESS APP REMOVED THE EDITION VIDEOS AND NOTES AND ALSO REMOVED ALL THE RAPID REVISION VIDEOS AND NOTES of ed 5 and 6 respectively. i am calling them since 3 months nobody answers my call, and i will soon expose them on social media, and also file a police complaint soon. I AM DAMN SERIOUS. ### 1/5 — Incompetent service *2026-05-16* I have purchased the 6months plan for my 2nd year mbbs which costed me around 7000Rs. I got my notes delivered a month late than the expected delivery. The app does not work half the time. I have tried everything I’ve changed my internet connection I have tried switching devices I have literally tried everything which concludes that the problem lies entirely in your system. You are the most incompetent when it comes to providing service. The support center does not even pick up your calls they’ve kept me on hold for literally 30 mins and not answered my calls whereas the sales center picks up your calls in literally 5 seconds considering y’all think you are getting a new person to buy your plans and also the staff from sales is very rude. I am paying such a big amount and literally getting nothing in return neither a good service nor a good support. There is no other way to contact your team other than one number which keeps you on hold forever and other number where the staff is useless and rude. I either want my app to work smoothly right away or get a refund. I have had enough of your incompetency. I am going to post about all of this on social media and urge everyone to never buy any of your plans since y’all hold zero accountability of your service. I have tried marrow as well and they have way better service.I have my exams in two days and this is what I have to deal with instead of studying ### 1/5 — Worse app *2026-03-10, version 171* Always some issue going on with the app, notes doesn’t download, videos keep getting paused , waste of time mid of serious preparation.Teachers in this course are excellent that’s the only reason breaking my head with this silly app ### 1/5 — Irrelevant content for neet pg *2026-01-27* Don’t know why Prepladder is introducing new things for us to pay. Being an old elite member I don’t have access to the new videos, not even to the test and discussion. And even though they had introduced Rapid revision reignite, and promoted it like it was the end game and sold it in elite plans and now it has not even been 3-4 months they have introduced new super elite plan, and for the old elite plan users there is no option to upgrade the plan, so if you want access to the super elite plan, you have to purchase another subscription for the same amount we bought elite plan when rrr was introduced. It is costing twice the amount than the new elite plan users will spend. Plus the videos in the old elite plan are not updated, not even in the soft copy of the notes on the app. What are you teaching for pg if you are not giving us updates just because we bought your app a few months back? Would not recommend anyone to get Prepladder for neet pg. ### 1/5 — Frustrating Experience with Test Practice on This App *2025-12-09* I’ve encountered two major and extremely frustrating issues while using this app for test practice. First issue: Many times, the test prompt mentions ‘the following image,’ but the image either takes several minutes to load or doesn’t load at all. This not only wastes my valuable time but also disrupts my focus and impacts my performance, especially towards the end of the test. Second issue: When reviewing answers, the app starts to lag horribly after about 30-40 questions. The screen goes blank, and I have to restart the app. Even after restarting, the same lag and crash issue persists, making it nearly impossible to complete the review process. These severe issues are making me consider switching to another app altogether. Either fix these problems ASAP or risk losing users who need a reliable study tool! ### 1/5 — Worst experience ever among educational platforms *2025-01-21* I installed this app and barely even used it. Nothing drew my attention to subscribe any of their plans so I did not. I’m not exaggerating when I tell you, they called me every single day nagging me to buy their plan. I regretted so much to even have registered my phone number on their app for them to call me every single day, disturbing… Everyday it was a different student framing banda to call me. The last person who called me was a lady claiming to be “MY COUNSELOR”.. I asked her “how can I help you” when she introduced herself. And she was like NO, I’M YOUR COUNSELOR and hung up the phone. Excuse me?! I don’t remember asking for your service!! The audacity!! I’ll neither be installing this app nor recommend it to any of my juniors. Such an annoying way to frame more consumers. Do better !! ### 1/5 — Poor service *2024-07-01* This is regarding my Prepladder subscription. I have you informed about the invoice 10days back to your employees. The service is really disappointing as such the platform user interface is poor. It has so many errors happening so frequently. I couldn’t use my app’s notes and couldn’t download my videos for more than 7 days. After multiple mails, it took them 5 days to help me very close to my neet pg exam. Now, to have a invoice that I have paid for six months back is really disappointing. Messages, calls, emails..No response, no replies from the employees. They put hundreds of messages and they want us to buy a Particular platform And when we require Any service, no response. It’s extremely disappointing and frustrating. Why is there no transparency with payments? Why can’t you provide a invoice for a paid subscription? Needs a lot of improvement. ### 1/5 — Video Dilemma!! *2023-09-29* I am a pediatric superspeciality course subscriber.. the problem I am facing for last three months regarding contents, they told there will be videos regarding general pediatrics and there will be separate superspeciality videos in each section.. for the last three months no superspeciality videos are there in video section they are telling it is getting uploaded but the issue remains as it is, the content management is worst, when I am searching a topic in search bar a video of superspeciality faculty is coming but the same is no where present actual video section..everytime I search a topic a new video comes in search result which is no where present in actual video section..and worst part is I have intimated the issue via email probably 4-5 times they contacted and raised a query but the query remains unsolved from their end so worst support section as well.. have paid for full course and now video dilemma persists constantly!! I think I have done a mistake subscribing pediatric ss dream pack, should have opted from other platform! **Developer response:** Dear User, we express our utmost apologies for the inconvenience caused. In order to provide you with effective assistance, we kindly request your feedback in extensive detail. Kindly reach out to us at help@prepladder.com and, if feasible, kindly share a screenshot of your posted review. ### 1/5 — Irritating app *2023-08-12* I am using prepladder since 2018. But from last 2 updates while watching video the page refreshing and irritating like i have make a mind to not use prepladder any more,what is the meaning of refreshing app again and again. Also while i pause video and gone for lunch or anything automatically video start playing because of refresh agaian and again too much frustrating things .do some changes in that and stops this refresh things i am not the only on who is frustrated with it also refresh every time the normal video playing speed i set was 1.5x but it again goes to 1.0 . Thirdclass app experience. See in this matter do appropriate changes. Also you see app rating in apple stor is 3.2 only before that old prepladder and before purchased by unacademy app rating is always more then 4. Take some action solve students issues else you will be forgotten by students per se. **Developer response:** Hi, We express our utmost apologies for the inconvenience caused. In order to provide you with effective assistance, we kindly request your feedback in extensive detail. Kindly reach out to us at help@prepladder.com and, if feasible, kindly share a screenshot of your posted review. ### 1/5 — trash of the year app *2023-08-05* 1. When pausing a video and returning to the app, it shows a message about other device login, which can be inconvenient. 2. Videos automatically stop, and when they resume, the playback speed resets to 1x, regardless of the previously set speed. 3. I used to enjoy Hinglish videos, but they are no longer available in the app. 4. The old faculty was removed without any prior warning, which was disappointing. 5. There are no notes available for the newer teacher, causing delays in preparation and leading to additional expenses when buying them elsewhere. 6. When we pause a video, it doesn't resume playback easily. We need to exit the app and restart it, which is time-consuming and frustrating. 7. The clinical question bank is filled with simple questions at the end, making it less helpful and time-consuming. 8. The app doesn't switch smoothly between oneliner and clinical mode, which can disrupt the learning process. 9. External keyboards aren't as useful in the app, making it challenging to perform basic functions like pausing, playing, or forwarding videos smoothly. 10. Many issues have been reported over the years, but they haven't been adequately resolved, leaving users frustrated. 11. The app tends to be laggy, even on iPad Pro, especially when using touch features for a bigger screen or double-tap to forward, which leads to mismatches and unnecessary delays in finding on-screen controls. In conclusion, there are numerous issues with the app that need attention and improvement. Addressing these concerns will greatly enhance the overall user experience and satisfaction. **Developer response:** Dear User, we express our utmost apologies for the inconvenience caused. In order to provide you with effective assistance, we kindly request your feedback in extensive detail. Kindly reach out to us at help@prepladder.com and, if feasible, kindly share a screenshot of your posted review. ## Most praised reviews (10 highest-rated) ### 5/5 — App support *2026-05-08, version 176* The team consistently provides valuable support whenever there is an issue with the app. ### 5/5 — Good *2026-03-18* Good ### 5/5 — Incredibly helpful app *2026-03-12* Prepladder has been very helpful for me.The teachers explain concepts in a very clear and simple way, which makes even difficult topics easy to understand and remember. I also appreciate how supportive their team is, whenever there’s any issue with the app, their support team responds quickly and resolves it efficiently. ### 5/5 — PrepLadder *2026-02-22* PrepLadder provides a comprehensive and well-structured learning platform for medical entrance examinations. The faculty is highly experienced, and the content is regularly updated according to the latest exam pattern and evolving trends. In addition, the technical team ensures smooth app performance, timely updates, and user-friendly navigation. The customer support and backend teams are responsive and helpful in resolving issues quickly, which enhances the overall learning experience. Overall, it is a reliable and efficient platform for serious aspirants. ### 5/5 — Must read *2025-12-25* I have been using preladder since 4 years and have experienced all the drastic changes in the app and notes🥹🥲And the version X is justtttt damnnnnn amaazzinnnggggg 🤩🤩🤩 There test series and the elevate challenge are just so up to the mark ,Couldn’t believe prepladder could come so farr🥹♥️every faculty guides so well , it actually depends on the students approach . I would just like to request them to bring back the clinical videos which was there in version 5 .U couldn’t even imagine what it helped us during our practicals . 🔥It was one of the best feature prepladder had🔥which many of the prepladder users might be regretting . Nevertheless Prepladder Version X is heaven for one who reads textbooks and knows how to use the app wisely😇😇 ### 5/5 — From Confusion to Clarity — Thanks to PrepLadder *2025-11-08* PrepLadder is an amazing app for medical exam preparation. The video lectures are crystal clear, concise, and easy to understand. The faculty explains even complex topics in a very simple way, making studying much more enjoyable. The question bank and test series are excellent for practice and help identify weak areas effectively. The app interface is smooth, user-friendly, and works perfectly without glitches. The updated notes and integrated approach between videos, tests, and notes make it a one-stop solution for NEET PG/FMGE/INICET prep. Highly recommend PrepLadder to every medical student — totally worth it! ### 5/5 — Amazing teachers but the app has to be developed.. *2025-10-13* The teachers and notes are amazing but the app has to be developed And also enable to stream on computer browsers. At least make an app for the Mac OS. Please. Please also allow us to download pdf notes directly. ### 5/5 — Videos are good but the app interface and bugs should be cleared out *2024-08-16* I have faced so many issues on downloading the videos in my iPad . Even though I have only logged into two of my devices , the app says I have 3 devices logged on the same account. How is this even possible. The prepladder AI for the contact support is one hell of a waste feature. The bugs should be cleared out , I mean there are n number of bugs are there. Video closes automatically, even if I save videos offline and when I open it without internet, it says that I have to connect to internet to watch it. Then what is the purpose of saving it offline? We had spent so much money. the content s very good but the app is not. ### 5/5 — Regarding PrepLadder team and app *2024-06-18* I am using PrepLadder since 2 years and I am very happy and lucky that I have got chance to learn medical science in such easy and interesting way. PrepLadder has provided such excellent teachers that it’s easy to understand the complex concepts in easy way. Especially I will appreciate the question bank of PrepLadder, it’s really awesome because it’s comes with nice explanations ( theory + videos format ) My subscription was getting expired and I just requested the PrepLadder team to extend it till my exam day(approx 20 days ), and they listened my request and extended my subscription. I am highly thankful to the PrepLadder team for this support and help. Your user Sriniket kumar ### 5/5 — Very quick response to the concerns!!! *2024-05-14* I was very sad as my app subscription ends on june13 which is just 10 days before the actual NEET PG2024 soo I felt bad that I couldn’t revise all the bookmarked questions or pyqs once and for final before exam that’s when I contacted PrepLadder and within no time I received a reply mail and with in an hour I got my subscription extended up to June 23 for free..🥳🥳Now I am soooooo happy for this kind act.. Thank you sooo much PrepLadder for dealing very fast and for the positive response to my issue….😊😊 I am glad I have sent u the mail stating my concern and I am glad I have choose the PrepLadder in the first place😊😊😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*