# Presbyterian myPRES — Medical

> Mobile health management for Presbyterian Health Plan members. (iPhone/iPad app by Presbyterian Healthcare Services.)

- Source: https://appshunter.io/ios/app/presbyterian-mypres/id1636367532 (this page in markdown: same URL + `.md`)
- Developer: [Presbyterian Healthcare Services](https://appshunter.io/developer/439100747)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.70/5 from 123 App Store ratings · 25 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 94 MB
- Languages: American English
- Released: 2022-12-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/presbyterian-mypres/id1636367532/reviews.md

## What is Presbyterian myPRES?

Manage your coverage and care on-the-go with the Presbyterian Health Plan mobile app. The myPRES app, is a secure personalized connection for patients and members to manage your health.


With the myPRES APP you can:
-Access care easily
-Find a doctor when you need one
-View and track health claims
-Always have your health card ready with a digital version on your app
-Communicate securely with health plan experts for quick answers to your questions on benefits, care coordination, billing, and more.

## Key features

- Manage health coverage
- Access care on-the-go
- Find a doctor
- View and track health claims
- Digital health card
- Secure communication with experts

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/presbyterian-mypres/id1636367532/reviews.md

### 1/5 — New app

*2026-07-25*

Can’t login after multiple attempts - always error messages

### 1/5 — Needs Zero Stars!

*2026-07-15*

Cannot even view or download insurance cards. Completely useless app! Physical cards not received and no way to access. Customer support is just as useless. Very disappointing.

### 1/5 — Awful

*2026-07-03*

Do you not realize that most of us out here are not compute geniuses?  Navigating this system is a nightmare.  You use abbreviations that I don’t have the slightest idea what they mean, you put me through so many hoops to get to where I’m trying to get that I finally just gave up!

### 1/5 — Keeps getting worse and worse

*2026-06-29, version 2.27.0*

This app is basically unusable. The website isn’t much better. The MFA SUCKS! 

I’d give it a -5⭐️ if I could.

### 1/5 — Retired

*2026-06-25, version 2.27.0*

Can’t get in

### 1/5 — Horrible

*2026-06-23*

The app rarely works when I first open it. I have to close out and reopen it 95% of the time so it’s not blurry. It barely works. Just use the website. This app doesn’t streamline anything and is useless.

### 1/5 — One of the worst apps

*2026-05-19*

This app almost never opens on the first try. If it is trying to open but looks fuzzy or out of focus it’s not going to open. You have to close it and try again which sometimes works but often takes several attempts. Navigation can be challenging with many dead ends where after you get to a certain page there’s no way back to the previous page and you have to close the app just to return. Some pages load with ridiculously minuscule text, like the “please wait while your page is loading” notification.

### 2/5 — Functionality & Message center NEED attention & improvement

*2026-04-29*

Generally speaking, I can accomplish what I need to however, it needs updating & serious improvements. I have never used the app once where I didn’t have some kind of issue. Most importantly, the entire messaging system (whether it has to do w/ the app or not) needs immediate attention. I ended up having to go into my providers office as I was completely out of my RX, had already stated in multiple messages that it was urgent & upon speaking reception I was informed nobody had even seen or acknowledged that a message was sent. That is a serious problem. I have never not once in my life been the person to demand attention & refuse to leave but had I not done that, I’d still be waiting for my RX to be sent to the pharmacy. This could have resulted in a relapse of my sobriety & that… is maddening.  The messaging system has def been a problem for me before but this time broke my heart. I still cannot believe how it could have literally affected & possibly even cost me MY LIFE. Please improve the messaging system. This must be a priority & should be taken very seriously. Please.

### 1/5 — I give a zero if I could

*2026-04-21*

Ever since they updated to this app, it is massively massively buggy, and need serious help. I have tried to leave a message with technical support, which you leave a phone number and you’ve gotta wait for a call back. I’ve been trying for weeks now to get my chart to work in this new app, which is where it took me when I tried to open my chart and it is horrible. It is absolutely horrible and the developers of this seriously need to look at it. Please fix it or put my chart back.

### 1/5 — Garbage app

*2026-04-16*

This app constantly freezes and crashes. Complete garbage.

## Frequently asked questions about Presbyterian myPRES

### What can I do with the Presbyterian myPRES app?

The app allows you to manage your health coverage and care on-the-go. You can access care easily, find a doctor, view and track your health claims, keep your digital health card handy, and communicate securely with health plan experts about benefits, care coordination, and billing.

### Is the Presbyterian myPRES app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### How does the app help me find a doctor?

The myPRES app provides a feature to help you find a doctor when you need one. This ensures you can easily locate healthcare providers within your network.

### Can I access my health insurance card through the app?

Yes, you can always have your health card ready with a digital version available directly within the app. This eliminates the need to carry a physical card.

### How can I get answers to questions about my benefits or billing?

The app offers secure communication with health plan experts. You can ask quick questions about your benefits, care coordination, billing, and more, receiving prompt assistance.

## Version history (last 5 releases)

### 2.29.0 — 2026-08-26

We've improved sign-in and verification experiences, fixed issues that could interrupt access to Benefits, Bills and Claims, and Health and Wellness links, and resolved problems with viewing ID cards. We also improved keyboard accessibility, updated pharmacy information for eligible members, and simplified Contact Info for patient-only accounts.

### 2.28.0 — 2026-07-29

This update makes it easier to sign in and manage your account with improved verification, clearer security guidance, and more accurate information about ID cards and account features. We also enhanced accessibility, refreshed content, and streamlined navigation to help you find what you need more easily across the app

### 2.27.0 — 2026-06-24

We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents.

### 2.26.2 — 2026-06-09

Improvements to Multifactor Authentication.

### 2.26.1 — 2026-05-29

Multifactor authentication support 
Message Center to app return fix.

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## More apps by Presbyterian Healthcare Services

- [Presbyterian HealthPlex](https://appshunter.io/ios/app/presbyterian-healthplex/id1532592930)
- [Albuquerque Ambulance Service](https://appshunter.io/ios/app/albuquerque-ambulance-service/id1564969734)

All apps by Presbyterian Healthcare Services: https://appshunter.io/developer/439100747

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*