# Presence Video Security Camera — user reviews > 295 indexed App Store user reviews of Presence Video Security Camera by People Power Co, rated 4.50/5 from 7,026 ratings. - Source: https://appshunter.io/ios/app/presence-video-security-camera/id618598211/reviews - App overview in markdown: https://appshunter.io/ios/app/presence-video-security-camera/id618598211.md - Rating breakdown: 5★ 5,304 · 4★ 986 · 3★ 276 · 2★ 122 · 1★ 338 ## What do users think of Presence Video Security Camera? Overall sentiment: negative **Pros** - 🚀 Awesome - 🔒 Secure - 👍 Easy to use - 💡 Repurpose old devices - 🚀 Works great - 👍 Excellent interface - 👍 Fantastic - 👍 Simple and clean **Cons** - 🐛 Can't delete account - 🐛 Doesn't work - 🐛 No longer works - 🐛 Unreliable - 🐛 Crashes - 🐛 Buggy - 🐛 Slow - 🐛 Useless - 🐛 Abandoned by developer - 🐛 Incompatible with newer devices **Commonly reported bugs** - Frequent disconnections - Inconsistent motion detection - Video recording issues - Compatibility problems with newer iOS versions - Overheating and battery drain issues - Unreliable remote access and live streaming **Most requested features** - Add support for smart devices and HomeKit - Improve video quality and storage - Reduce time delay for motion detection - Add multi-camera viewing - Improve video playback and management - Add option to delete multiple videos at once - Add ability to group videos by camera ## Newest reviews (19 of 295) ### 3/5 — Never streams. Videos work, no streaming. *2026-02-21, version 4.2* It used to stream or view remotely, the year nothing. Looked at fixes on A I but nothing worked. Deleted and reinstalled. Rebooted phone. Ugh. ### 1/5 — Not able to view from iPhone *2025-07-13, version 4.2* Using my iPad as the camera the iPhone is no longer able to view live and says connecting but never connects:( ### 1/5 — I used to love this app *2025-07-03, version 4.2* I got a notification the certificate has expired & a possible data leak so I should change my password. I tries but got another stating a website may be impersonating Presence. It took me to X-Dailey. I looked it up & it’s associated with an auto company. I’m very sad this is no longer supported. ### 1/5 — No *2025-06-26, version 4.2* Lists my device but will not connect, will not delete my account. A huge waste of time. ### 1/5 — avoid *2025-06-18, version 4.2* it just will not work reliably for me - one ipad i am trying to use is fairly old, but the app is supported and i thought that was the whole idea: use old kit? very occasionally my phone can connect but nothing like reliably and the whole whole experience is extremely sluggish - sadly for my wallet, it seems alfred is the only decent solution in this space.. ### 1/5 — Can’t rest password *2025-05-15, version 4.2* I’m guessing there is no more support for this. I tried resetting my password but all I get is a link to their login/sign up page. No other method to contact them ### 1/5 — Not working as of Feb 2025? *2025-04-26, version 4.2* I think the servers are shut down? Can anyone confirm? ### 1/5 — Not working as expected *2025-04-22, version 4.2* Tried the app, not working. Plus it’s a Chinese company. Now way. ### 1/5 — No longer works *2025-04-21, version 4.2* I have used this app for at least 8 years maybe longer and it was amazing as a second monitor. But it will no longer connect to remote cameras. I have tried everything that has worked in the past…from deleting the apps on both devices…to searching for updates on both devices(none available for either)…to turning devices off and rebooting. Very disappointed and it leaves me to go elsewhere. And perhaps the most frustrating part is the time I’ve lost attempting to get it to work. Leaving it and coming back to it days/weeks later just certain it will work this time and then going through all the troubleshooting steps all over again. ### 1/5 — Awful! *2025-04-12, version 4.2* I upgraded to pro thinking i will be able to use and connect to my phone remotely. Motion sensor works fine records the movie but quality is really bad. I am not able to connect to do live stream. Most of the functions are not working. ### 1/5 — Remote viewing *2025-04-06, version 4.2* I’ve tried everything and for some reason I am no longer able to remote view anything at all. Did the app change? Is there no longer remote viewing available? What the heck am I doing wrong? ### 1/5 — Doesn’t work *2025-03-19, version 4.2* Doesn’t work ### 1/5 — Not working, give a firewall blocking port 443 *2025-03-10, version 4.2* Not working, give a firewall blocking port 443. Been using it for years now. ### 1/5 — Love this app but no developer support *2025-03-08, version 4.2* I’ve used this app for over 5 years for motion detection. Recently I discovered the remote live streaming doesn’t work (used to). I don’t think any development is happening for this product so unfortunately it has limitations. ### 1/5 — Junk *2025-03-08, version 4.2* App does not work and they want you to purchase other items ### 1/5 — Abandonware? *2025-03-08, version 4.2* App doesn’t work anymore and hasn’t been updated since 2021. No reply from support. But it still takes your subscription money. ### 1/5 — Doesn’t work? *2025-02-12, version 4.2* I tried using it with an iPad and iPhone. I wanted to setup the iPad as a remote camera and check in on my home while away with my iPhone. But it can never connect to the camera, even when they’re both on the same Wi-Fi network. ### 1/5 — Doesn’t Work *2025-02-08, version 4.2* Very slow loading times now and then and I’ve never gotten the camera to actually do anything. Tried selecting my phone as the record device and after that it either simply doesn’t respond or it freezes. Can’t see myself splashing out for the paid version. Not impressed. ### 1/5 — Couldn’t connect camera *2025-01-16, version 4.2* Even though the setup and downloading was fairly easy when trying to connect to my iPad camera it wouldn’t. When trying to find out how to solve this issue I couldn’t find any information about it. No good having an app that doesn’t work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not connect *2026-02-25, version 4.2* I’ve used it and it worked before now it don’t connect to let me see the video ### 1/5 — Pro *2026-02-10, version 4.2* Every time I attempt to get pro version the app shuts down. ### 1/5 — Is this app dead? *2026-02-09, version 4.2* Cannot Login, Reset Password, or create new account. It looks like the app hasn’t been updated in years. I reached out to support but haven’t heard anything. Is this app dead? ### 1/5 — Reset password *2026-01-13, version 4.2* App is lame, first time user and registered as a new user and says my email already exists. Tried to reset password and got an email to reset but there’s no reset link, it takes me back to the home page to sign in. Deleted the app. Waste of time. ### 1/5 — No longer works *2025-12-10, version 4.2* Has been abandoned by the developer ### 1/5 — Does not work *2025-12-04, version 4.2* This app hangs and spoil should be removed if it’s no longer being supported ### 1/5 — Can’t delete account *2025-09-12, version 4.2* Downloaded the app and decided it wasn’t for me. After months of trying and putting in helpdesk requests I still can’t get a response nor my account deleted! ### 1/5 — Was Good but Now Garbage *2025-09-11, version 4.2* Recording works but live-streaming no longer available, at least on Standard free plan. Disappointing. Do better. ### 1/5 — No longer works *2025-08-06, version 4.2* Has been abandoned by the developer for more than a year. They should give a notice in the app and the App Store ### 1/5 — Doesn’t work *2025-07-19, version 4.2* Literally what the guy wrote on April 21 is what I was gonna say word for word. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2025-11-10, version 4.2* I have been using the free version of Presence for over 4 years. It is an awesome app that lets you use old cellphones as security cameras. Well worth installing! ### 5/5 — Firewall *2025-01-06, version 4.2* App works fine, but there’s a firewall blocking so at the moment I can’t use it ### 5/5 — La mejor *2024-12-22, version 4.2* Por años fue la mejor opción de darle nueva vida a los dispositivos viejos. Funcionando perfectamente en todos los dispositivos iOS Hicieron un excelente trabajo!!! Muchas felicidades. Espero vuelvan hacer una como esta…. App sin competencia alguna ### 5/5 — Review *2024-06-07, version 4.2* I loved this one. ### 5/5 — Wow *2023-12-13, version 4.2* What a cool app. Works perfectly to keep track of my pet. Thanks ### 5/5 — Absolutely use…Full *2023-05-01, version 4.2* This app deserves some kind of reward. It is very accurate and comes thru in need ### 5/5 — How do I upgrade to pro? *2022-11-03, version 4.2* I love the app, but how do I get the full version? ### 5/5 — Incredible!! Turned my old ipad into the home surveillance system I was about to buy *2022-10-16, version 4.2* Truly incredible app, and so far I’ve only used the free version. I was about to give my old ipad to recycle and spend quite a bit of money on home surveillance. This app is incredible to recycle still valuable gadgets! ### 5/5 — Excellent *2022-07-25, version 4.2* Being a middle aged disabled man that collects valuable things, this app is a godsend. Brilliant work team! Thank you for helping me feel safe & secure and knowing I’ll be alerted if needed. Can’t praise Presence enough. ### 5/5 — Very good *2022-05-11, version 4.2* Downloaded the app yesterday, and so far it’s working good. It’s picked up the wildlife coming into the garden on a night. The video quality isn’t brilliant but we’ve only used the free app. I’ve used an old iPad to act as my security camera which I set up inside. It’s automatically recorded it and send notifications to my phone. I am very pleased with it so far. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*