# Presidential Bank Mobile App — user reviews > 26 indexed App Store user reviews of Presidential Bank Mobile App by Presidential Bank, FSB, rated 4.77/5 from 517 ratings. - Source: https://appshunter.io/ios/app/presidential-bank-mobile-app/id862427087/reviews - App overview in markdown: https://appshunter.io/ios/app/presidential-bank-mobile-app/id862427087.md - Rating breakdown: 5★ 405 · 4★ 44 · 3★ 12 · 2★ 2 · 1★ 9 ## What do users think of Presidential Bank Mobile App? Overall sentiment: mixed **Pros** - 👍 Straightforward and easy to use - 😊 Good interest rates - 👍 Approchable customer support - 🚀 App works well and is stable - 💡 Continues to improve and add features - 👍 Great bank, solid app - 🚀 Mobile deposit feature is great - 👍 Love being able to make mobile deposits - 👍 Camera deposit is excellent - 👍 Great Mobile Banking App - 👍 Banking made Easier - 👍 Great Bank! Great App! **Cons** - 🐌 Employees work at DMV speed - ⚠️ Ridiculous registration requirement for mobile check deposit - ⏳ Waited all week for authorization - ❌ Mobile check deposit rejected for ridiculous reasons - ❌ Mobile deposit requires specific endorsement - 🐛 Camera is finicky, won't see endorsement - 🐛 Processing team requires specific endorsement text - ❌ More checks rejected than ever before - 🐛 Cannot do mobile deposit, image not clear error - 🐌 Taking longest time to open and setup online banking - ⚠️ External transfers not possible in app - ⚠️ Maximum of 3 external accounts can be linked - ⚠️ Don't trust advertised rates, terms change - 🐛 Mobile deposit takes more than 12 photos to get accepted - 🐛 Camera interface is funky - 🐛 Camera function works very poorly - 🐛 Image quality is terrible, pixelated - 🐛 App made me retake image multiple times - 🐛 Mobile deposit feature needs work - 🐛 Cannot take complete check picture after many tries **Commonly reported bugs** - Mobile check deposit authorization delay - Mobile check deposit rejections for unclear reasons - Mobile check deposit requires specific endorsement text - Camera issues with mobile check deposit (finicky, won't see endorsement) - Image clarity errors for mobile check deposit - App camera interface is funky and image quality is poor - App camera not connecting properly with the camera - App requires multiple retakes of check images **Most requested features** - Add external transfers to the app - Increase the limit for linked external accounts - Warn users about mobile check deposit requirements upfront - Send electronic confirmations for deposits instead of paper - Add mobile deposit functionality ## Newest reviews (6 of 26) ### 4/5 — Good but *2022-11-11* The apps works week but I use it 90% of time to deposit checks ### 4/5 — Love it *2016-04-13, version 5.0.1* I like it a lot. ### 4/5 — Love being able to make mobile deposits *2015-09-30* This app finally makes it possible to make mobile deposits to my account at Presidential. My one wish is that instead of sending paper confirmations they would send me electronic confirmations of the deposits. ### 3/5 — Camera interface is funky, but *2015-06-11, version 4.4.0.0* I was able to fumble through the "Mobile Deposit" process anyway. I like this bank! ### 4/5 — Great - except missing photo deposit!! *2014-11-16* The ap works really well and we use it a lot to ck balances, pay bills, transfer money, etc... But we may have to change baks if they don't add mobile deposit because it is so quick, convenient and safer than mail! Please add it soon!!! ### 5/5 — Banking made Easier *2014-10-15, version 4.1.1.0* Long time Presidential customer... I am glad to see the bank using updated banking technology. ## Most critical reviews (10 lowest-rated) ### 1/5 — So slow *2025-10-10* I had to call in to get them to process my account application and then they have a ridiculous registration requirement for mobile check deposit and I’ve waited all week for them to authorize it and they still haven’t. If they didn’t have good interest rates I would go back to capital one in a heartbeat. As it is I’m going to have to deposit my checks to capital one and transfer to presidential after they clear. Their employees work at dmv speed. ### 1/5 — Do NOT use their check deposit *2023-10-02* Takes longer and rejects for ridiculous reasons. I have been using BOA app to deposit checks, no issues whatsoever. Gave this app a try, same kind of checks got rejected by their human reviewing process! Value your time and money. Dont bother to use their check deposit function. ### 1/5 — Bait and Switch *2020-07-01* Don’t trust their advertised rates; as soon as you go through the trouble to transfer your money, they’ll change the terms so you get almost 86% less than you thought. Can’t wait to close this account. ### 2/5 — Cannot do mobile deposit *2020-12-29* I cannot do mobile deposit. It was never an issue before. Started getting “image is not clear” error about 2 months ago. No matter what I do, I get the same error. I have no problem doing mobile deposit to any other bank. ### 2/5 — Mobile deposit *2018-04-29* Really useless. After 20 tries, it couldn’t take the complete check picture. At the end, I have to give up and deposit check somewhere else. Really need to improve mobile check deposit. ### 2/5 — Not impressed *2016-03-07* First time using this app. Started out annoying. Downloaded and tried to deposit a check. Got message (last Monday) saying that I needed to be approved for using the mobile deposit service. Expect an approval email in 2 business days. Just got the email today (the following Monday-that's at least 4 full business days plus a weekend by my count) and tried to make my deposit again. Got to the picture taking part. The image quality is terrible (even if I only have an iPad 2-it's still a 2megapixel camera only 8 inches from the subject.) The image is set to very high contrast which makes the picture highly pixelated. The app made me retake the front image 7 times before accepting it and I'm pretty sure the image never got any better. I have not had these problems with the USAA mobile deposit app. This one needs a bit more work to be "easy" to use. Great idea--poor execution. If you have time to waste trying to get it to work or you "have" to get that deposit in and cannot get to an ATM, go for it. I'm waiting for version -2.0, maybe 2.1. ### 2/5 — Mobile deposit *2015-05-01, version 4.4.0.0* The addition of mobile deposit to the app is a good sign. The camera function however works very poorly compared to other comparable apps from other banks. ### 3/5 — Need to warn about mobile check deposit requirement *2024-06-10* You do not accept a mobile check deposit unless it’s endorsed “for mobile deposit only into presidential bank” - you should warn the user of this when making the deposit, vs days later when you reject the deposit. ### 3/5 — Mobile Deposit *2021-01-08* Mobile Deposit needs some help. The camera is finicky and won’t see your endorsement, etc. this means you’re taking photos. The processing team requires you to write “mobile deposit only to presidential bank” which is a lot to require to be written on each check. I’ve been a long time customer of USAA and Wells Fargo and have had more checks rejected in this new account than I ever did in decades of banking. ### 3/5 — Deposit feature needs work *2015-08-18* I've been online with Pres bank for years without problems. I assumed mobile deposit would be a great addition. I had to take more than 12 photos of each side of check to get accepted. There doesn't seem to be a proper connection between this app and the camera. What appears in my viewer and the resulting photo are never the same. Please go back and fix this. ## Most praised reviews (10 highest-rated) ### 5/5 — So far so good *2021-06-05* I’m a new customer of presidential bank and recently opened my account with them. So far they seems to be as good as those big banks and their customer support is 100x more approachable! Good bank! ### 5/5 — Slow bank *2020-12-09* Presidential bank is the slowest bank. Taking the longest time to open and setup online banking account. ### 5/5 — Great bank, solid app *2020-11-19* App works very well, it’s stable, fast and very well designed. I gave it 4 stars b/c external transfers are not possible to do in the app and also because maximum of 3 external accounts can be linked, which is ridiculous. Bank has excellent customer service and I was told the external transfers are in the works. ### 5/5 — Continues to improve *2019-09-11* Mobile deposit has made great improvements over the past year. The Bank continues to add features relevant to users. Can’t wait to see what is next. ### 5/5 — Straight forward and easy to navigate *2017-09-15* The app is not fancy but it is really straight forward and easy to use. You. An check your balance, make internal transfers and schedule payment quickly. The only downside, which is not an app design flaw but a bank policy flaw, is that it requires you to write " for mobile deposit with presidential bank" on the back of a check in order to deposit it through the app. ### 5/5 — Great Mobile Banking App *2016-06-08* Very easy to use, especially now that it supports Touch ID (fingerprint login). Mobile check deposit feature is great, but beware that it sometimes cuts off the endorsement part of your check, especially in low light, which will cause your deposit to get rejected. Make sure to use a flash or good lighting and confirm the picture includes the full check before submitting. ### 5/5 — Presidential App - wow *2016-01-02, version 4.6.3.0* Works great. Love the deposit photo feature. No more stamps or envelopes!! ### 5/5 — Great *2015-08-24, version 4.4.0.0* Camera deposit is excellent!! ### 5/5 — Great Bank! Great App! *2015-05-08* Presidential Bank keeps getting better and better. Excellent customer service and excellent functionality on the app. Bill payment and presentment is easy. Real time texts on account activity and real time data in app. I like the deals they offer too. Plus there is a branch near my home in the burbs and a branch in DC near my office. The ice is that they are LOCAL!!! Not a big impersonal bank. ### 5/5 — Couldn't be easier or quicker. *2015-03-29* Wish every money access app were so simple. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*