# Presotea AU

> Global tea shop chain app for preordering and loyalty rewards. (iPhone/iPad app by CrowdConnect Pty Ltd.)

- Source: https://appshunter.io/ios/app/presotea-au/id1228516241 (this page in markdown: same URL + `.md`)
- Developer: [CrowdConnect Pty Ltd](https://appshunter.io/developer/1052948518)
- Category: Food & Drink
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 57 MB
- Languages: English
- Released: 2017-12-13
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/presotea-au/id1228516241/reviews.md

## What is Presotea AU?

Presotea is a well established and successful tea shop brand, having initially launched in Taiwan in 2006.

Through exceptional management and high-quality ingredients, Presotea has become one of the most well-known tea shop brands globally.

With over 370 franchise shops, Presotea can be found in Taiwan, Hong Kong, China, Japan, Philippines, Indonesia, Vietnam, Canada and Australia.

The first Australian shop was opened in Perth in 2012 and another 18 shops have opened nation-wide since then.

Presotea offers customers a convenient preordering and universal loyalty app that can be used at any location.

## Key features

- Convenient preordering
- Universal loyalty program
- Locate participating shops
- High-quality ingredients
- Global brand presence

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/presotea-au/id1228516241/reviews.md

### 1/5 — Too difficult to use so gave up

*2024-04-28, version 2.21.0*

When you select your order it's totally unclear what is and is not included in each drink. For example the Panda Milk Tea, the photo shows that is includes Panda Pearl but when you select it you then go to a screen where it seems that Panda Pearl is extra cost. So does this mean pearls are included and you can add extra, or not included at all? There's no way to know. Not wanting to get a drink either without pearls or with too many pearls, I simply gave up and just bought from another tea store.

### 1/5 — Doesn’t load

*2023-03-15, version 2.21.0*

The app is great, when you can actually open it. It can sometimes take upwards of 5 minutes of it just left open for it to crash. Often have to delete and reinstall just to get it working which is super inconvenient

### 2/5 — App doesn’t log in to account

*2023-02-19, version 2.21.0*

The app won’t log me into my account :/

### 1/5 — The app cannot connect Facebook to log in the account

*2023-02-02, version 2.21.0*

The app cannot connect Facebook to log in the account anymore. I still have more than 20 AUD in my account. I hope this app can be upgraded

### 1/5 — No way to cancel before it’s accepted

*2022-02-02, version 2.10*

There’s no way to cancel an order even if it hasn’t been accepted yet. You don’t prompted a second time if the correct location and order were made like other order apps. Somehow I picked the incorrect store despite searching for my store and called the store 3 times to cancel it. The first call was before it had even been accepted, second in progress and the 3rd that they picked up it had just been completed. When the lady picked up she said we don’t pick up phones. Too busy. You picked up that one maybe if you picked up the first one this wouldn’t be an issue. It was my fault but there should be more failsafes in place.

### 1/5 — Didn’t load

*2021-08-27, version 2.7*

App did not load at all, never opened and then crashed. 💔🧋

### 4/5 — Handy app!

*2021-05-20, version 2.4*

Great app but it could be improved. I love that I can preorder from my local store and within 5-7 mins, my order is ready. No waiting in lines! I think it could improve in terms of saving your basket. When I go to check my wallet balance whilst halfway ordering, it always makes me start again.

### 2/5 — Updated App and it no longer works

*2021-04-10, version 2.2*

App used to be convenient as it allowed drinks to be ordered in an advance and notified when ready. However, it’s no longer working recently on my iPhone. A window pops up that shows “Logging in” but there’s no progress from there. I’ve even tried deleting and downloading the app again but it’s still the same.

### 2/5 — Glitch

*2021-03-11, version 2.1*

Very glitchy app

### 1/5 — Won’t let me sign in

*2020-10-25, version 2.0.3*

I’ve tried to sign in 5 times and it still hasn’t worked in really confused

## Frequently asked questions about Presotea AU

### How do I use Presotea to order drinks?

Presotea allows you to conveniently pre-order your favorite tea drinks directly through the app. You can browse the menu, customize your order, and pay ahead of time for quick pickup at any participating Presotea location.

### Is Presotea free to download and use?

Yes, Presotea is free to download. While the app itself is free, you will be making purchases for the tea drinks you order through the application.

### What is the Presotea loyalty program?

Presotea offers a universal loyalty app that allows you to earn loyalty points. These points can be used across any of Presotea's franchise shops, providing a consistent reward system for frequent customers.

### Where can I use the Presotea app?

The Presotea app can be used at any of Presotea's franchise shops. With over 370 locations globally, including many across Australia, you can enjoy the convenience of preordering and loyalty rewards nationwide.

### What kind of teas does Presotea offer?

Presotea is known for its high-quality ingredients and offers a wide variety of tea drinks. While specific menu items can vary, they are a well-established tea shop brand originating from Taiwan.

### How often is Presotea updated?

The latest version of Presotea is 2.24, and it was last updated on June 17, 2024. This indicates the app is actively maintained and receives regular updates.

### What devices does Presotea support?

Presotea is available for iPhone and iPod devices. The app is designed to be accessible on popular Apple mobile devices.

### What is the age rating for Presotea?

Presotea has an age rating of 4+. This means it is suitable for users aged 4 and above.

## Version history (last 5 releases)

### 2.24 — 2024-06-17

This update provides support for the new in-store point of sale.
Updating is required in order to continue to support app ordering and loyalty scanning.
Previous versions are no longer supported.

### 2.21.0 — 2022-11-20

Store selection only shows nearest store when GPS established.
Fixed a bug preventing loyalty payment option from displaying correctly on checkout.

### 2.12 — 2022-06-27

Account delete request
Sign in with Google

### 2.11 — 2022-02-12

Improved item configurator

### 2.10 — 2022-01-30

Lunar New Year Promotion

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## More apps by CrowdConnect Pty Ltd

- [Yogost AU](https://appshunter.io/ios/app/yogost-au/id1531464754)

All apps by CrowdConnect Pty Ltd: https://appshunter.io/developer/1052948518

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*