# PrestoShopper — user reviews > 96 indexed App Store user reviews of PrestoShopper by LiveShopper. - Source: https://appshunter.io/ios/app/prestoshopper/id1077411824/reviews - App overview in markdown: https://appshunter.io/ios/app/prestoshopper/id1077411824.md ## What do users think of PrestoShopper? Overall sentiment: negative **Pros** - 🗺️ Map view functionality for locating jobs - 💰 Good pay rates for mystery shopping tasks - 📱 Convenient side hustle opportunity - ⚡ Fast payment processing (when working) - 🎯 Aggregates multiple mystery shopping companies - ✅ Decent job variety and availability **Cons** - 🐛 Constant crashes and freezing - ⚠️ Frequent app crashes requiring reinstalls - 📵 Blank/white/blue screens preventing usage - 🔄 Requires daily phone restarts to function - ❌ Poor customer support responsiveness - 💸 Payment issues and non-payment for completed work - 🗺️ Map location errors and glitches - ⏱️ Timing issues with job windows - 🔌 Poor connectivity without strong WiFi - 😤 Unfair job rejection by auditors - 🚫 Unexplained account restrictions - 📊 Outdated and unattractive UI design - 🐌 Slow performance and lag - 🔍 Inadequate filtering and search options - 📱 Mobile report forms not optimized **Commonly reported bugs** - App crashes constantly during use - White/blue screen errors preventing app loading - Jobs disappear from map when panning - Map shows incorrect location - Help ticket submit button non-functional - Location services not working despite being enabled - App freezes when scrolling through messages - Job details window fills entire screen with no navigation - Images not saving during shop completion - Timer/job availability window misalignment - App won't load job details after selection - Syncing errors between app and server - Login credential errors despite correct information - App locks out users from self-assigning jobs - Photos uploading as duplicates causing rejection **Most requested features** - Filter jobs by type (banking, dining, etc.) - Save/bookmark jobs for later - Better zoom controls for route planning - Spanish language support - Full-screen display option - Better message scrolling functionality - Direct contact with supervisors/auditors - Improved job timing windows - Offline functionality - Dark mode option ## Newest reviews (17 of 96) ### 3/5 — Better Mystery Shopping Services *2026-06-24* I’ve been a mystery shopper for 5 years and have never had the displeasure of performing an assignment to not be paid (whether due to a rejection or other reason). That is until I started working with Presto. The first few shops went fine, until I performed a shop with a technical error. I reached out to support over this error, and the initial response was, “You did not complete that section. The shop has expired now.” I’m unsure if they even read my support request, or if it even reached a real person. The request stated that the section was marked as incomplete despite full completion. Edit: I have changed my review to 3 stars. My issue was finally worked out and I was paid. I appreciate that the issue was solved. I am, however, not willing to give full marks due to this error occurring in the first place alongside the slow customer support responses. ### 2/5 — Doesn’t load. *2026-04-17, version 2.0.42* It just says “Loading the survey…” forever. Probably because I have Lockdown Mode on. ### 2/5 — Hate the update. Please put list function back *2026-02-13, version 2.0.0* Please put list function back. ### 2/5 — Not user friendly *2026-01-28, version 1.22.2* It is miserable to use this app. The computer site is not much better. ### 1/5 — Terrible: Won’t even load *2025-11-10, version 1.22.2* No updates available. Replies from support are not supportive. ### 1/5 — Never do Insta Jobs *2025-09-10, version 1.22.2* When your correctly completed shop is rejected and you appeal it, you will get pushed back and forth between presto and the mystery shopping company. You will never get a straight answer and you will get your time and compensation stolen from you. ### 2/5 — Glitchy *2025-09-10, version 1.22.2* It will just randomly stop working so you can’t search or complete jobs. Have had to uninstall and reinstall 6 times in the last 2 weeks due to the dreaded flat white or blue screen when nothing else helped. ### 1/5 — Randomly Restricted *2025-05-29* I used to love this app. Easy way to make some money on the side. They paid fast and were pretty fair in their evaluations. Then I was randomly blocked from claiming anything on the app. I tried calling the support team, number doesn’t even ring, just hangs up on you. I emailed the support team and didn’t receive a reply. Tried again after a few weeks and got this reply: “Thank you for reaching out. You have been restricted from projects on Presto due to issues with prior reports.” No actual explanation as to what is wrong. I explained that this doesn’t make sense. I completed my shops on time, had a very high acceptance rate and good shopper rating. But I was not provided any further information or reason. Literally one of the worst, least helpful support teams I’ve ever encountered. Shady to just ban you without any communication as to why. ### 3/5 — Need Better Filters Option *2025-04-21, version 1.22.2* It would be great to filter by type of shop such as banking, dining, etc. ### 1/5 — Payment *2025-03-19, version 1.22.2* Didn’t get paid. Don’t work with company ### 1/5 — Horrible *2025-02-11, version 1.22.2* Blank screens 90% of the time ### 1/5 — Fails to load *2025-02-04, version 1.22.2* About every third time I open app it won’t load. I have to shut down my phone and start back up. I’ve deleted app and reinstalled and same issue. ### 3/5 — No auditor support *2025-02-03* The app when there are no problems is fine, when there are you are left in the desert with no water. I have done hundreds of jobs. I am currently working on specified assignments. They have people sitting at a computer reviewing the assignments that reject them based on their opinion Regardless of the guidelines for the job. They give you the option of contesting having your income affected but it goes back to the same person who very seldom will admit they made a mistake. There is no way to contact supervisors or anybody else to address the situation. I now have people Who are upset with my questioning their judgment or retaliatory rejecting my work. This has cost me over $100, caused an enormous amount of stress, wasted gas and my time. If you’re going to create an app for a company it should be user-friendly for the people doing the work and not just for the clients. If you put in a Help ticket it goes to IT who are only looking to help with app glitches and you left unable to rectify the situation. ### 1/5 — This is the most *2024-11-25, version 1.22.2* Unstable and frustrating app ever. It has to be reloaded several times a week, it sometimes switches the map to another location, and more than once it has crapped out in the middle of conducting a mystery shop. ### 1/5 — Time sucker *2024-10-15, version 1.22.2* 90% of time I have to shut off phone and back on to have app load. This has been with 2 different phones and I’ve installed, uninstalled and anything else. Big issue. ### 2/5 — Garbage app *2024-08-23* How can an app this glitchy, this unattractive and this clumsy exist in 2024? It boggles my mind that this even exists. Information doesn’t load, the app lags, freezes. It’s a mess and provides no direct way to accept and execute jobs. I haven’t done even one shop yet because there are so many disparate action items from different platforms. This company needs to invest in its tech a little more. ### 1/5 — Nope, $25 in deficit due to this faulty app *2024-08-16, version 1.22.2* It’s an awful app that isn’t user friendly. Completed all tasks as required and was auto rejected saying I didn’t make revisions in time but I never attempted to revise. More of a headache than anything. Intellishop needs to ditch this app , was much better using the old system for completing shops. ## Most critical reviews (10 lowest-rated) ### 1/5 — Lost money, didn’t get paid *2026-07-23* I did my first shop to make $8, but had to spend $25 that they stated would be fully reimbursed. Nothing came in so I sent them an email. They tried placing the blame on the original poster, but ironically I was almost immediately paid the $8, still not the $25 though. I reached out to the original poster and got no response. I messaged prestoshopper and they sent me a message right away placing the blame on anyone else. I did as I was instructed and lost money. ### 1/5 — Garbage *2026-07-11* I was not paid for a shop because an employee was looking at my camera when I took the pic of the counter. When you take a pic of a counter at a fast food restaurant, of course employees are going to be looking at you. Would Ipsos rather have five customers standing in the way of the counter, so I can’t get a good view of it? Nowhere in the instructions does it say that your shop will be rejected if an employee is looking at you when you take a picture. iPods is run by a bunch of Libtard DEI fools ### 1/5 — This will cost you money, not make you money!! *2026-06-22, version 2.0.62* The Presto surveys will add in questions not in the instructions that they can then use to reject your survey. Since it is reimbursement only you are then out the money you spent for the purchase. Use the actual shopper sites (Sassie, APC, etc) to get legitimate surveys that don’t scam you into spending money. ### 1/5 — Better Mystery Shopping Services *2026-06-08* I’ve been a mystery shopper for 5 years and have never had the displeasure of performing an assignment to not be paid (whether due to a rejection or other reason). That is until I started working with Presto. The first few shops went fine, until I performed a shop with a technical error. I reached out to support over this error, and the initial response was, “You did not complete that section. The shop has expired now.” I’m unsure if they even read my support request, or if it even reached a real person. The request stated that the section was marked as incomplete despite full completion. Stay away from any shops listed by Presto, and save yourself time by uninstalling the app and deleting your account. It isn’t worth being burned and out money due to a glitch caused by their system, as some shops can be super expensive! The app’s support is NOT good despite what other reviews may say. Definitely bottom 2 out of the 10 companies I work with often. ### 1/5 — Finds any Reason to Reject Shop *2026-04-14, version 2.0.42* This site finds absolutely any reason to reject your shop. I am a shopper across multiple mystery shopping sites and have always gotten great scores and payment. This shop is really strict and will find any reason to reject the shop. I am deleting this app and sticking to my usual shopper sites. ### 1/5 — Terrible *2026-04-03, version 2.0.42* It's so bad they are using shills to write positive reviews. I am actually using the website instead of the app. That's how useless they've made it. It's really funny that they're blaming Apple for this bucket of tripe. ### 1/5 — New update *2026-03-30, version 2.0.32* Its use to be easy to navigate and now it’s just trash!! ### 1/5 — New design is garbage *2026-02-21, version 2.0.14* This app has become garbage! Nothing shows up on the board, it’s become so confusing to use it. I don’t know why they would change something that used to be so easy and fun to do and make it so complicated. ### 1/5 — Garbage *2026-02-03, version 1.22.2* Won’t show the map on my iPhone, ### 1/5 — Lose your own money doing their jobs *2026-01-28, version 1.22.2* They partner with company called IN TOUCH INSIGHT who scams you. You’ll lose your own money $pent on their work and never get reimbursed OR receive money for your work. This app leaves all responses for assistance up to the company who rip you off. When you email the company - they do not respond. Appears this is their master plan. LOOK AT BETTER BUSINESS BUREAU (BBB) complaints/reviews. The app is riddled with problems to ensure you don’t get paid or reimbursed ## Most praised reviews (10 highest-rated) ### 5/5 — Best app ever *2026-04-11, version 2.0.42* If you are looking to make an extra buck this is it!! More consistent then income then other apps ### 5/5 — Works for me! *2026-02-23* I noticed some people complained about this APP when the real problem, according to those reviews, had to do with an issue they had with a company who had jobs/audits listed and/or completed with this APP. Issues with editors checking your work, etc., for a job completed has nothing to do with this APP. Those reviews were not fair or relevant in that respect. The APP works very well, but has occasional glitches with updates to job forms and the like. The same happens with most APPs used this frequently with many companies using it and the high number of jobs/audits listed nationally. These issues get addressed and corrected in a timely manner. I am very satisfied with this tool and have received the support I have needed in a short time. ### 5/5 — Awesome *2024-07-15, version 1.22.2* It’s a great app and works perfectly. It’s a fun side hustle with easy to do jobs and great pay. ### 5/5 — The website works better *2024-02-04* I use this site all the time but find the website application is infinitely easier to use and navigate and get shops. ### 5/5 — An aggregator *2019-03-05* This app provides a consolidated map of mystery shops from various providers. Each APPLY can go to a different company and each company has their own way to sign up with them. ### 5/5 — Awesome! *2017-09-16* SO many Sassie shops to see in map view or the list. Many companies that I am already signed up with. I also did a Presto shop through this app which made it super easy and I seriously got paid 3 days later. Fastest payment in my shopping experience. ### 4/5 — Bugs *2024-06-08* Is there any bug fixes? Well, I’ve had this app for a couple months now and it crashes on me. When I go back, there’s nothing there. I have to unload it and load it back and I just don’t like doing it that much everything else I love about this app. The jobs are great. The money that you’re getting paid to do them. We’re pretty good. There’s lots of jobs on this app. I just really wish the bugs would be fixed. ### 4/5 — Works okay. *2020-09-18, version 1.16.2* I thought the old reviews seemed a bit unfair so after various updates I thought I would try this site out. It does appear okay and located up to date mystery shopping opportunities at various locations in the U.K. Of course it only works with companies which use the SASSIE platform such as Tern, Amber Arch and others while missing out on Market Force, Blue and others which use different platform providers. I still liked it though and will use it to compliment my existing job searches. Cheers. ### 4/5 — When are you going to fix this application *2019-01-14, version 1.03.140* I love shopping but can’t get this app to work when I need information. If this was reliable I could shop all day. Maybe fix it?? Thanks ### 4/5 — Great Idea and Getting Better! *2016-10-10* My first shop I had an issue, but it was growing pains-educating the shopper and tweeking the app and procedures. It doesn't matter how, why, or what because it was not only dealt with and fixed, but we will both be satisfied. When some business does something for me and helps me through confusion-that's a business that has my loyalty. After four more shops of progress continues, I'll come back and change to 5 stars. None of us are perfect (I wear glasses). ~Teraisa --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*