# Pretti - AI makeup assistant — user reviews > 32 indexed App Store user reviews of Pretti by A17 LABS LLC, rated 4.60/5 from 210 ratings. - Source: https://appshunter.io/ios/app/pretti-ai-makeup-assistant/id6749188903/reviews - App overview in markdown: https://appshunter.io/ios/app/pretti-ai-makeup-assistant/id6749188903.md - Rating breakdown: 5★ 166 · 4★ 25 · 3★ 4 · 2★ 4 · 1★ 11 ## What do users think of Pretti? Overall sentiment: positive **Pros** - 👍 Helps build confidence - 🚀 Convenient for combining social media platforms - 🚀 Saves money by recommending the right products **Cons** - 💰 Requires paid subscription to access full features - 🤔 Limited free trial or sample options - 🤔 Unclear subscription terms and pricing **Commonly reported bugs** - Timed out scans and expired looks - Incompatibility with older devices **Most requested features** - Free trial or sample scans - More transparent subscription options ## Newest reviews (10 of 32) ### 4/5 — This app is great *2025-12-07, version 1.5.2* This app is amazing it has helped me find out what my make up style is and helped me be more confident to help myself ### 1/5 — Absolutely not *2025-11-30, version 1.5.2* Signed up for $2.99 /wk. Charged me for an entire year. Tried to cancel but they have my money. Not even worth $3. Makeup stays the same no matter which look you choose. Just awful. ### 1/5 — Glitch *2025-11-21, version 1.5.2* It keep showing up write a review and ive tried to write one and I can’t access the app it won’t go past that part ### 1/5 — scam *2025-11-16, version 1.5.2* made me pay a years worth of subscription fees, only to scan 3 pictures and get told it’s “expensive” so i have to wait a week!? i’ll be disputing the charge. the ai photos were all terrible and ugly, terrible advice as well. i’m a deep winter and it kept telling me to wear brown and orange (which i look awful in), while avoiding blues and pinks (which is literally my entire color palette). not only that but they recommended the same products for every look. the tutorials weren’t great either. would give 0 stars if i could. tbh i was optimistic but quickly disappointed. ### 1/5 — They take your info, then make you pay *2025-11-06, version 1.4* I’m really tired of apps like this. I don’t even get a free scan?? You make me login so now you have my email and information about me, and then I upload a selfie so now you have my photo. But in order for me to see one simple scan, I have to pay?? At least offer a couple free ones per day…. Another make up app that I get to delete. ### 5/5 — lowkey life changinggg *2025-10-11, version 1.3* i got this app after watching a tiktok where the girl used it and it picked out the best makeup for her. ngl this app actually changed my life. i had no idea i was using the wrong tone of foundation this whole time 😭😭😭 ### 2/5 — Not worth the download *2025-09-28, version 1.2* Unless you want to pay $10 for some thing you have never tried before, don’t get it. There is no free trial. When you try to exit your account it offers you a $2/mo subscription but what it doesn’t tell you is that it’s for several months so basically it’s not a deal. You’re still paying $29 for the offer alone. ### 1/5 — Why did I pay for this?! *2025-09-14, version 1.2* Not worth the money. I stupidly made an impulsive decision and paid for a yearly subscription. What was I thinking? I maxed out my weekly by taking three selfies to create a look. Of the three, one timed out and a look I never got to see was “expired.” The remaining two looks were; “Baddie,” I let the app pick, it was giving drag, and “Summer,” which looked horrific. ### 2/5 — Great Idea, Needs A Free Trial *2025-09-13, version 1.2* You’re expected to pay $10 without ever seeing any makeup looks. All should offer at least a 3 day free trial. I refused to buy something that I have yet to see the results of. ### 5/5 — Gives my confidence BACK!!!! *2025-09-13, version 1.2* It’s really cool how this app helps me gain more confidence and gives me tips to look BEAUTIFUL, Highly recommended!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bug *2026-06-10, version 1.6* Every time I try to make an account i go through the process, then it stops working when I get to “What’s the biggest challenge you face when glowing up” and it pause and does nothing. I have tried to make an account 10 times already and it still won’t work ### 1/5 — Most Useless Money Wasting App Ever *2026-04-09, version 1.6* Theres literally nothing on the app its self, It talks about skincare and makeup products nothing else. Go on TikTok and find useful info. Horrible app ### 1/5 — Money *2026-03-12, version 1.6* Can’t get past the start of the app unless you pay to see the results ### 1/5 — Horrible waste of money *2026-02-28, version 1.6* I would give this 0 stars if I could. I spent 9.99 for a week, first of all that’s ridiculous not even a month? A week? I deleted the app immediately, it didn’t even accept it initially and then I found I was charged I said I might as well. That has to be the worst deal I’ve ever done. It doesn’t even work, after me saying let me see my results it remains on a page for hours that doesn’t even load. Absolutely ridiculous. I want a refund of my money right now and this is truly the worst paid app experience ever. I understand if the server or app is down but then refund me money? What the actual hell. ‼️⚠️DONNOT PAY! YOU WILL WASTE MONEY. ⚠️‼️ ### 1/5 — Scam *2026-02-25, version 1.6* Always repeats intro , can’t skip it. never shows makeover photo. Sticks at 97 percent. Too bad, good concept. ### 1/5 — Don’t do it *2026-02-05, version 1.6* It got stuck and won’t go through after doing it 2x and paying $30 per year. ### 1/5 — Disappointed *2026-01-25, version 1.6* I really had faith in this app, thinking I could finally learn, but it disappointed me quite a bit. The options are practically for people who already wear makeup. In my case, I wanted to discover what kind of makeup would suit me. I've never worn makeup in my life, so I don't know anything about it, and it gives you specific makeup brand options. Not everyone can afford those kinds of brands; not everyone is a millionaire. And not only that, but I was even more disappointed by the fact that I have to pay for it. I was quite disappointed and didn't like it. ### 1/5 — DONT BUY THE SUBSCRIPTION!!!! *2026-01-10, version 1.6* It sucks and gives drag SM the ai sucks and honestly I was so stupid for paying for the stupid subscription don’t buy it. It gives drag so much and doesn’t even look good yeah no thanks I’d rather spend my money on a makeup artist ### 1/5 — Can’t do anything without money *2026-01-08, version 1.6* Literally can’t do anything without paying and kinda expensive ### 1/5 — Just whyyy *2025-12-07, version 1.5.2* I downloaded the app after seeing it get hyped up on social media and i entered all my information/face and it showed me that i have to pay :/ this is similar to another review but i just agree that it should give a free trial or let you preview the app first. ## Most praised reviews (10 highest-rated) ### 5/5 — JOKE *2025-12-28, version 1.6* Don’t waste your money. Glitchy, expensive, and doesn’t even provide tutorials or any helpful information. Just makes you pay to upload a selfie and ai does your makeup but doesn’t show you how to do it yourself. Fn stupid. ### 5/5 — Me *2025-12-07, version 1.5.2* I love this app ### 5/5 — Helpful *2025-11-26, version 1.5.2* It’s a nice little app that actually helped a lot with my makeup game ### 5/5 — Helpful *2025-11-23, version 1.5.2* Loved ittt ### 5/5 — 5 stars *2025-11-21, version 1.5.2* Amazing! Very helpful! ### 5/5 — AMAZING app!!! *2025-11-11, version 1.5.1* This app has helped me so much..I love it. My confidence has skyrocketed since I’ve used this app, I love how it helps me find the perfect products/makeup for my face, the app is easy to use, honestly I’m so happy I finally found an app that helps with makeup tutorials and a whole lot of other stuff!! ### 5/5 — It’s amazing *2025-11-10, version 1.5.1* It really helps me feel confident in my own makeup and style ### 5/5 — Love *2025-11-10, version 1.5.1* I love this app It has really helped me. ### 5/5 — Hidden Gem *2025-11-06, version 1.4* This app is perfect for combining different social media platforms to inspire your makeup and make you look your best, hassle free! ### 5/5 — prob the best makeup app *2025-10-11, version 1.3* love love love this app. got it after watching a viral TikTok and it is literally the best. It has saved me SOOO much money by picking out products that will actually work for my skin and face --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*