# Prevention — user reviews > 102 indexed App Store user reviews of Prevention by Hearst Communications, Inc., rated 4.60/5 from 1,350 ratings. - Source: https://appshunter.io/ios/app/prevention/id470598964/reviews - App overview in markdown: https://appshunter.io/ios/app/prevention/id470598964.md - Rating breakdown: 5★ 1,126 · 4★ 109 · 3★ 26 · 2★ 15 · 1★ 74 ## What do users think of Prevention? Overall sentiment: negative **Pros** - 📚 Informative and helpful content - 💻 Convenient digital access - 📱 Easy to use app - 🌟 Enjoyable reading experience **Cons** - 🐛 Frequent crashes and bugs - 🔒 Difficulty accessing content - 💰 Expensive subscription - 🔍 Poor customer support **Commonly reported bugs** - Unable to download or access issues - App freezes or becomes unresponsive - Subscription issues and billing problems - Compatibility problems with newer iOS versions **Most requested features** - Bookmark feature to save progress - Offline reading mode - Ability to access past issues - Improved navigation and search ## Newest reviews (15 of 102) ### 2/5 — More Crashes Than a Demolition Derby *2025-12-01* The app crashes every time I use it. It takes multiple tries to use a single article. I have to “restore purchase” every time I open app. As a move through a single issue articles only partially load. It is very disappointing. ### 4/5 — Horrible customer service *2025-06-13* Unable to access digital content due to error message - account does not exist - and no one will respond to my request for assistance. ### 4/5 — Informative *2024-01-24* Easy to read but factual ### 2/5 — Missing Magaznes. *2023-04-08* I would love the app more if I got the digital magazines monthly as the subscription promotes. I have contacted customer service without success. Currently, I am missing March and April, but May just popped up. ### 2/5 — I would love to look at it more *2021-11-15* I like reading Prevention, but I don’t look at it as often on my mobile device. I like reading the physical magazine, but I seem to feel like I’m getting behind, then another one comes. I don’t know the best way for my subscription to work for me. Any suggestions? ### 1/5 — Cannot access previous purchased issues *2020-11-02* Tried to restore issues that were downloaded without success. Please fix this. ### 4/5 — Prevention, create a bookmark option! *2020-06-28* I am disappointed that the magazine app does not have a way to save your place. I am excited I can view issues all the way back from 2012, but it’s obnoxious to have to scroll all the way back to my last magazine and then scroll through the magazine where I left off. It takes up too much time. I want to be able to save the place I left off last so I can continue reading without any difficulty. Other than that, the app is nice. I enjoy this magazine and now I can enjoy it everywhere. ### 1/5 — Don’t get this ..... *2020-04-22* Magazine takes FOREVER to download and once it does it either won’t open at all or freezes I paid year subscription to loose my money ### 1/5 — Paid and no content access *2020-02-17* I paid for a one-year subscription and am unable to access all content. Will be contacting credit card company to reverse charges unless fixed ASAP. ### 1/5 — Won’t work on IPad *2020-02-01, version 18.0* Works on my IPhone but not my IPad. Guess I won’t be renewing my subscription! ### 1/5 — Terrible app. Doesn’t work *2020-01-21* The app doesn’t work. I have not been able to use it for several months. It keeps freezing up. Tried contacting them but no response. I have a fully paid subscription and want my money back. Love the magazine but will not renew. ### 1/5 — TERRIBLE app - does not work *2019-11-19, version 18.0* I cannot open the app! It hasn’t worked in many months! I will not be renewing! Total waste of money! ### 1/5 — Horrible app want my $ back *2019-11-15* I Can’t open the on my Ipad. This has been a problem for months. I’ve researched the problem, follow the troubleshooting instructions and the problem persists. What a waste because I love the magazine. I will not be renewing my subscription. ### 1/5 — Frustrating to say the least *2018-12-09* I have a fully paid subscription & the app allowed me to download the December and October issues but I am not allowed to download the November issue. Unhappy camper / subscriber ### 1/5 — Disappointed *2017-01-31, version 9.0* I have had a subscription to Prevention magazine for many years. They do not provide access to your digital additions unless you renew every year. All the other magazines I subscribe to Better Homes & Gardens & Martha Stewart living give you access to previous editions you've purchased within the app just not access to new ones after your subscription runs out. Very disappointing! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not able to get to my content *2025-10-24* I just purchased an all access subscription. I log in to the app and nothing happens. It wants me to pay to open the content. The app does not seem to be working. ### 1/5 — Cannot get access!! *2024-08-12* I have messaged repeatedly with no response. I’ve had a subscription for decades and do not have an email address on file with you all. Do I have to pay additional for online access? Jane Foge ### 1/5 — Jumps around *2024-08-03, version 25.0* Too touchy ### 1/5 — Too glitchy *2024-02-21* This app sometimes allows me to open a magazine, but more often than not it doesn’t work. Also it isn’t user friendly. If I open something up, it doesn’t allow me to go back. ### 1/5 — Cannot not open *2024-02-20, version 25.0* Subscribed but can not open ### 1/5 — Have a digital subscription and can’t access magazine. *2023-04-02* Can’t access subscription ### 1/5 — Prevention app won’t ope *2023-03-29, version 25.0* Downloaded the app and it simply says “retry” on the screen and there is nothing to click on and no sign of it opening. ### 1/5 — Issues Available Are Not Current *2023-03-13, version 25.0* The app hasn’t pushed the monthly issues since February 2023. March 2023 and April 2023 still hasn’t been available as of today (3/13/23) despite reaching out to Prevention Customer Service and the app developer (Mazdigital). I’ve deleted the app three times off my phone and relinked my active subscription. Still no solution from customer service. ### 1/5 — Can’t Get Answers *2022-12-15* I suppose my frustration with the section of brain questions and the answers is click on answers to see how you’ve done is my driving force in giving you a poor rating. I tap on answers and nothing happens. I have an iPad. Please go back to writing answers on a page. ### 1/5 — Can customer service contact me please *2022-10-26* I have paid additional for digital access, and I’m getting asked to pay again. Ridiculous. Also cannot link my subscription to Apple News. ## Most praised reviews (10 highest-rated) ### 5/5 — A wonderful magazine that stimulates me to think about my body and how healthy it can be *2024-12-28* I sit down with this magazine and place sticky tabs on the sections I want to delve further into. This magazine hits HOME and give me great. Ideas for living better. ### 5/5 — Haven’t been able to access subscription *2020-03-01* ... for months. ### 5/5 — Love the magazine *2019-11-17* But the app keeps freezing ### 5/5 — Online Prevention is Crap!!! *2019-11-09, version 18.0* 11/9/2019. For over 6 months Prevention Magazine has been hit and miss in loading on MAZ. I am so sick of not being able to read the monthly editions I’m paying for!!!! I can’t get anyone at Hearst or MAZ to help me get this resolved. I know it’s happening to others as I read the posts! ### 5/5 — Do bother to renew *2017-01-11, version 4.2* App is not working. Spent a lot of time waiting on phone for support with Prevention and ITunes. They both claim its the others problem. Now I have to try and get a refund. Very frustrating. ### 5/5 — Enjoyable reading *2016-11-05, version 2.0.99* I have the print subscription which lets me share with mom and friends, but have recently activated the digital version. Only hang up there was having to call company to be told to use zip code for password but assistance was quick and clear. I already inhaled the many helpful, to the point articles but new perk is reading on a bright, sharp screen with print I can enlarge, what a reading joy! ### 5/5 — Excellent Health Magazine *2016-07-20, version 2.0.99* Lots of informative health information, good exercise tips, great recipes. The app works very well for me. ### 5/5 — Great Digital Magazine *2016-04-23, version 2.0.99* Prevention was the first digital magazine that I tried on my iPad, that was two years ago. I never take the time to write reviews but felt it was time. It is easy to navigate the pages and jump to different articles and you can bookmark an article if you want to go back and read again. I highly recommend. ### 5/5 — Good love this mag. *2015-07-28, version 2.0* Love the mag. Not working very well at all on my iPad . ### 5/5 — Webmd *2015-07-13, version 1.7* Like the magazine and it has a lot of useful information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*