# PreventionCloud — user reviews

> 10 indexed App Store user reviews of PreventionCloud by Zomo Health LLC, rated 2.58/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/preventioncloud/id1439059053/reviews
- App overview in markdown: https://appshunter.io/ios/app/preventioncloud/id1439059053.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes every time open health kit

*2025-06-25*

Doesn’t sync and constantly crashes. I’ve deleted and reinstalled multiple times just to get it to somewhat work. Really doesn’t work well.

### 1/5 — Not worth the trouble

*2025-06-18*

It appears to be dead worthless. I have my passwords can’t get in. I’ve requested new passwords no response. I use the QR code. All it does is tells me to get the app the true definition of insanity. I’ve wasted a lot of time. Tell your employers that it works terrible by reviews.

### 1/5 — Not a good app and the website is only slightly better

*2023-05-22*

Cannot access challenges. Hard to toggle through menu selections. Tech is not a strong suit for this company. Also, it says that you can link the Health App and devices.  Has not happened for me yet after weeks of trying.  The web portal is only slightly better. I will give that ⭐️⭐️.

### 1/5 — Sync steps with the cloud doesn’t work

*2022-11-09*

Button to sync steps doesn’t work… can’t upload my steps for a challenge.

### 1/5 — Used to work okay

*2022-05-18*

The latest update has broken challenges. You can’t access them at all when you try to it throws an error and the screen goes black uninstalling and reinstalling doesn’t fix it.

### 1/5 — Insecure

*2020-08-11*

This app stores user credentials in plain text in the user document directory where it is easy to see using the files app.  This is appalling security.  I can’t understand how this made it through App Review let alone how this company can claim to care about the security and privacy of user data.

**Developer response:** Hello thank you for your note.  We’ve checked our records of the app for this and we can confirm that it has been resolved in previous versions as well as our current version.

### 1/5 — Not good

*2020-02-05*

You can’t submit activities from the app and the software is incredibly slow.

**Developer response:** Thank you for your review.  Most screens in the app allow you to see and submit/enter data, please make sure you have updated the app to the latest version.  If you have any issues or feedback on how to make the app a better experience please  feel free to reach out to support@preventioncloud.com or call 1-877-378-8880 x 2.

### 3/5 — OK not great

*2019-11-12*

The status exercise weekly chart doesn’t record all steps or exercise.  Does not show progress.  Only daily numbers.

**Developer response:** Thank you for your review.  Your history is shown under the Activity History section under the Exercise Tracker screen.  If you have any issues or feedback on how to make the app a better experience please  feel free to reach out to support@preventioncloud.com or call 1-877-378-8880 x 2.

### 5/5 — Sync to Wellness

*2025-03-12*

PreventionCloud is a great app to have to keep track of the wellness program and encourage you to continue your fitness journey! You can easily sync your device to log your exercise (steps), conveniently download and upload/submit the required Physician Visit Forms and it is simple to check the participation status whenever you want from your devices!

### 5/5 — Media

*2024-07-30*

I enjoy the fitness videos

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*