# PREVIEW: Planner for Instagram — user reviews

> 2,207 indexed App Store user reviews of PREVIEW by Preview App Pty Ltd, rated 4.70/5 from 44,564 ratings.

- Source: https://appshunter.io/ios/app/preview-planner-for-instagram/id1126609754/reviews
- App overview in markdown: https://appshunter.io/ios/app/preview-planner-for-instagram/id1126609754.md
- Rating breakdown: 5★ 38,165 · 4★ 3,469 · 3★ 949 · 2★ 394 · 1★ 1,587

## What do users think of PREVIEW?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Helpful for planning Instagram feed
- 🎨 Good photo editing features
- 💯 Useful app overall

**Cons**

- 🐛 Glitches and bugs
- 🔍 Lacking some key features
- 💰 Expensive paid plans
- 🔑 Issues with account management

**Commonly reported bugs**

- App crashes and freezes
- Syncing issues with Instagram accounts
- Deleted content not recoverable
- Paid features not working as expected

**Most requested features**

- Add ability to rearrange posts in feed
- Improve scheduling and auto-posting functionality
- Enhance photo/video editing tools
- Provide better support and customer service

## Newest reviews (19 of 2,207)

### 2/5 — New update has ruined it

*2026-08-26, version 4.1.0*

Have used this app for years but unfortunately the new update is so unfunctional. Can’t seem to do basic things like simple editing and cropping pics for the grid any more, and the interface is so much more confusing to use. Real shame, I hope they change it back or fix a lot of the basic features

### 2/5 — Disappointed update 😒

*2026-08-06, version 4.1.0*

Preview has been my # 1 app for planning Instagram content for years but I absolutely hate the latest update. I'm happy it didn't disrupt the current layout that I already set but it's so glitchy and doesn't even work half the time. Also, I absolutelyyyy HATE the way the carousel posts work now! The dimensions when trying to crop is a nightmare. I'll definitely have to find an alternative app for planning now.

### 3/5 — Was better before the update

*2026-08-02, version 4.1.0*

This app is great, although I’m not really impressed with the update. I’ve been using this app for years and haven’t had any issues with it until recently. Cropping photos is annoying and very difficult now, I have to crop all of my photos in my camera roll before importing them to the app.

### 2/5 — Latest updates ruined the experience for me (

*2026-07-29*

I mean it was quite simple and friendly, but the actual update is just too complicated. To make a classic carousel post now looks like a fight with a bunch of extra options to me, and it won’t be able to even display the pictures correctly for some reason.

### 1/5 — Update is HORRIBLE

*2026-07-26, version 4.1.0*

I used this app for YEARS and loved it. Now I HATE it. This update is full of glitches and makes simple editing much more complicated. If this is not improved soon, I’m deleting and moving to a different app.

### 4/5 — Doesn’t updated rearranged IG grid

*2026-07-24, version 4.1.0*

Doesn’t updated rearranged IG grid

### 3/5 — Update ruined it

*2026-07-24, version 4.1.0*

I loved using this app for a long time, it was simple. Now this update just ruins everything.

### 1/5 — Major app redesign FAIL

*2026-07-24, version 4.1.0*

I have been using this app for year and year and loved it - now they have completely removed the old editing workflow from the main screen. Filters are gone and the classic filter packs (A1–A10). The editing interface is much more complicated and unnecessary. Very unfortunate.

### 2/5 — I used to love this

*2026-07-23, version 4.1.0*

I used to love this app, something changed completely I can’t edit things anymore I’ve tried emailing and I got nothing. I’ve asked chat gpt to help me fix it. I’ve deleted the app and redownloaded I hate the new update.

### 1/5 — New UI awful

*2026-07-23, version 4.1.0*

Used this app all the time, new update makes it unusable and have deleted.

### 1/5 — Not loading

*2026-07-23, version 4.1.0*

Been using this app for years, now nothing is loading and I keep getting error alerts. Tried logging out and now it won’t let me log back in

### 2/5 — trash update

*2026-07-22, version 4.1.0*

The new update makes it impossible to do even the most basic thing like adding a new image to a carousel. It takes so many steps and is so frustrating. I seriously regret updating the app.

### 1/5 — New update is horrible

*2026-07-22, version 4.1.0*

Does anyone else hate the latest update of this app? I cant crop or rotate images. It was so seamless before now everything seems too complicated  ugh

### 1/5 — Help me, please

*2026-07-21*

Incorrect email or password all the time

### 3/5 — Не работает

*2026-07-19*

Очень нравилось. Но перестало работать. При открытии строка загрузки и написано 5%. Далее ничего не происходит.

### 3/5 — New UI Feedback

*2026-07-19, version 4.1.0*

Really like this app, please keep the ability to double tap to view a photo in the grid. 

Pleas bring back functionality to replace the photo after pressing edit > view photo > replace photo 

why? I may have hundreds of photos and rather than uploading a new one and doing A LOT of scrolling to drag it down / finding the pic within grid to swap. I can add to an exact square I want via replica > camera roll which is so much easier!

### 2/5 — Horrible update

*2026-07-19, version 4.1.0*

The update is horrible, I can’t touch the picture anymore just to look at it without it having to load the editing feature. When I crop it just auto crops and doesn’t let me adjust the crop. And with the update I’ve accidentally deleted posts because where I’m used to clicking the switch photo button, now 50% of the time I accidentally hit delete instead because of the new positions of those buttons. Super annoying so I’ll be asking around for an alternative app

### 1/5 — horrible update

*2026-07-19, version 4.1.0*

been using for YEARS but this new update is horrible - i can’t figure out how to do basic things like simply adding a photo to an existing carousel or even cropping an image. this really shouldn’t be that hard for an app that used to be so easy to use.

### 1/5 — bring back the old version. i’m begging.

*2026-07-17, version 4.1.0*

adding new features no one asked for ≠ improved user experience.

the new version is slow and has too many extra vibe coded elements that ruined the beauty of the original’s simplicity.

i’m saying this as someone whose screen time use to be majority on preview. now it’s genuinely unusable.

bring back the original version, without all the unnecessary - not even functional - so called automated “features”.

innovation is not the game to play here. what worked is what kept me staying.

don’t fix what isn’t broken.

cause thanks to this pointless update - now it’s actually broken.

## Most critical reviews (10 lowest-rated)

### 1/5 — Update is horrible please fix

*2026-08-24, version 4.1.0*

Can’t use and not user friendly at all after update and added features, sooo confusing now. Was simple and straight forward before now i can’t figure out how to do the most basic things, bad bad update after using this for years

### 1/5 — Most recent update is horrible

*2026-08-22, version 4.1.0*

I don’t like or an unable to figure out how to edit the photos i want to post. Was this taken away? Do i have to edit my photos in another app and then upload to preview?? The version before was perfect. Ugh why do they have to change things.

### 1/5 — Account not working and no reply with customer help

*2026-08-14, version 4.1.0*

I've been emailing and no one has reached out to help with the issues I'm having. I've paid for the premium account and it's not working.

### 1/5 — Broke something that worked fine

*2026-08-11, version 4.1.0*

App was perfect until they upgraded it and genuinely nothing make sense now. Photos are so low quality now and it’s not user friendly. I won’t use it anymore - shocking

### 1/5 — WHY?

*2026-08-10, version 4.1.0*

You’ve updated the app and made it unusable.
Why?

### 1/5 — Hate it after update

*2026-08-09, version 4.1.0*

This was my go to app for picture edits and it did a 180 after the update. Not user friendly and is telling me I need to downgrade my subscription to use the free version when I never had a subscription to begin with. Need to find a new one to use now.

### 1/5 — Won’t log in, zero customer service

*2026-08-02, version 4.1.0*

This app doesn’t work. The “customer service” team will be unable to help. Refund request ignored. Terrible product.

### 1/5 — Ruined - Fix it please

*2026-08-02, version 4.1.0*

This app was amazing untill they updated it and now the app is terrible nothing works. You used to be able to preview your pictures into feed view it was simple and it worked, now they have tried to add features and overcomplicate it and it literally does not work for the one purpose it used to be good for, it will not preview your images anymore it doesn’t size them correctly , they will appear with a huge grey border around them . They need to fix it . If I could put zero stars I would but I would have put 5 stars before, this review is a request for them to RELEASE THE OLD VERSION PLS this new update is terrible it doesn’t work . Please give us back the old version that actually worked and the new UI makes everything 10X more difficult to do , it would now take 20 clicks what I used to be able to do in one, they’ve made it difficult to upload photos into the app…. Literally the only purpose of the app

### 1/5 — Can no longer edit photos!

*2026-08-02, version 4.1.0*

Why did you ruin a good thing? Loved the editing feature of the previous app. This one you can’t edit photos!

### 1/5 — Worst app out there

*2026-08-01, version 4.1.0*

Very bad customer service and the UI tools are not the best in the market. Very outdated in fact.

## Most praised reviews (10 highest-rated)

### 5/5 — New UI Feedback

*2026-08-09, version 4.1.0*

Really like this app, please keep the ability to double tap to view a photo in the grid. 

Pleas bring back functionality to replace the photo after pressing edit > view photo > replace photo 

why? I may have hundreds of photos and rather than uploading a new one and doing A LOT of scrolling to drag it down / finding the pic within grid to swap. I can add to an exact square I want via replica > camera roll which is so much easier!

Update: thanks for adding this!!! ⬆️💗

### 5/5 — Actually free

*2026-07-14, version 4.1.0*

So easy to use and has been a go to for years!

### 5/5 — Melhor app

*2026-07-11*

O melhor de tudo é que não tem anúncio

### 5/5 — change it back pls

*2026-07-04, version 4.1.0*

i’ve been using Preview for yearsss, but i’m using it right now and it’s all different!!! change it back PLEASEE idk how it works at all now with the video editing!!!!!! it was perfect before!!

### 5/5 — New interface

*2026-06-30, version 4.1.0*

Guys, this app is amazing. Except I loved how much easier the old interface was, this new one is a little confusing and just doesn’t feel as good. When I select a filter the heart to favourite it is just in the way because the thumbnails are too small. A couple other things but overall still love it and am thankful for all of you who put your time into this. ❤️❤️ Sincerely, a long time fan

### 5/5 — Update

*2026-06-25, version 4.1.0*

The new update is pretty messy and annoying

### 5/5 — Love it

*2026-06-14*

Totally perfect! A truly helpful app

**Developer response:** Thank you so much for your kind words! We’re so glad you’re loving the app. Enjoy planning your posts, and we’ll see you on Instagram!

### 5/5 — lo mejor para organizarse!

*2026-04-07*

Sin duda es la mejor aplicación para organizar feeds que he usado, no tengo ninguna queja. Solo tengo una sugerencia: ¿podrían añadir el modo nocturno en la próxima actualización? Sería perfecto.

### 5/5 — Simple and efficient.

*2026-03-30*

Easy to use and very efficient for daily routine.

Fácil de usar e muito eficiente para rotina diária.

**Developer response:** We're thrilled you're enjoying it! Wishing you all the best with your post planning - have fun!

### 5/5 — Best on!!

*2026-03-26, version 3.48.7*

I have been using this app for more than 5 years and it’s the best for it feed planning. I have tried to use other apps but this is the one only out there at makes sense!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
