# Preview — user reviews

> 994 indexed App Store user reviews of Preview by Apple, rated 1.90/5 from 589 ratings.

- Source: https://appshunter.io/ios/app/preview/id536344167/reviews
- App overview in markdown: https://appshunter.io/ios/app/preview/id536344167.md
- Rating breakdown: 5★ 107 · 4★ 13 · 3★ 17 · 2★ 40 · 1★ 412

## What do users think of Preview?

Overall sentiment: negative

**Pros**

- 👍 Built-in PDF viewer
- 🚀 Incremental improvements
- 💡 Comprehensive markup capabilities

**Cons**

- 🐛 Crashes and glitches
- 🤔 Confusing user interface
- 🤷‍♀️ Redundant with existing apps
- 🔀 Disjointed experience with Files app

**Commonly reported bugs**

- Black screen issues
- Inability to preview certain file types
- Inconsistent behavior when opening files

**Most requested features**

- Integrate with Files app
- Add support for more file types
- Improve PDF editing capabilities

## Newest reviews (18 of 994)

### 2/5 — It’s annoying!

*2026-08-07, version 1.2*

I had taken this app of my iPad because every time I clicked on the new section at the bottom of my screen that piles images and files-when I click on it, it stretches out like an accordion and then when I click on a piece of the accordion, the preview thing pops up with the image or document in it. But I have to reinstall it , because now, if I click on an image in my files, for some reason it’s taking me to iMovie, I kid you not!! And you can’t view anything on there other than what you create ON THERE or send there. So I’m putting it back for that reason.

### 1/5 — Why did they add this the phone?

*2026-08-04, version 1.2*

This makes searching so much harder. The scan feature is awesome, but they simply could’ve made a scan app or added it somewhere else.

### 1/5 — Why do we need this app?

*2026-08-04, version 1.2*

Ever since Apple introduced this app, it is more cumbersome to view a file or a series of files all of which we were able to do easily before introducing this piece of uselessness.

### 1/5 — FILES AND DOCS SUCK

*2026-08-02, version 1.2*

everytime Apple updates these phones they get worse these apps suck no one wanted something like this at all it completely ruined my browsing experience on my files app I can’t even swipe through photos or files anymore it takes me to iMovie ever since I deleted the preview app. 

Also can somone tell these god dang clowns to fix the camera app why tf is flash not staying on and why tf is auto brightness completely destroyed on my phone I can’t even see it sometimes bugged tech 

Also what a joke apple AI come on now

### 1/5 — Crashes every 2 seconds

*2026-08-02, version 1.2*

i go to mark up something as soon as i touch it  crashes

### 1/5 — What is my purpose?

*2026-08-02, version 1.2*

This app seems to exist just to make viewing files more difficult than it needs to be. Loved the old stuff hate this badly

### 1/5 — Annotations Don’t Save

*2026-08-01, version 1.2*

Doesn’t actually save the annotations. Use something else

### 1/5 — trash

*2026-08-01, version 1.2*

this app is so trash how do you keep fumbling the bag!?!? there was already a pdf reader. you didn’t have to do anything and instead you made the experience higher friction, and less elegant. this app accounts for several hundred of the tiny cuts that lead to apple going defunct.

### 1/5 — So annoying

*2026-07-31, version 1.2*

This is the most annoying app ever and it adds nothing new. You can already scan documents and edit pdfs from Files. Also the auto snapshot of the document for scanning is so frustrating and the interface is infuriating. I'm coming here to uninstall because I just found out it's not a necessary system app. I never leave reviews for bad things; typically I only leave reviews for things I love, but this app is so bad I had to say something. Like did someone's son buy the soul of an apple board member? Is that how this app still exists on every iphone? Some dark blood-covenent contract? Has it just been forgotten? Why does it exist????? Genuinely would love to know.

### 1/5 — Trash

*2026-07-29, version 1.2*

Probably would be best to rename this app to “editor” or something of that nature, because it seems to have some value to some people when it comes to editing PDFs, but as far as previewing other files like videos and pictures, it’s absolutely horrible. We don’t need another app for this, just make a better files app! Zero stars!

### 1/5 — PDF not opening

*2026-07-29, version 1.2*

Since the most recent iOS update none of the pdf’s on my phone open.. They are a blank screen..

### 1/5 — Detest this app

*2026-07-29, version 1.2*

I never wanted this app, I was able to open documents in my files before it. Now any document I open force opens preview. I tried deleting the app but now my phone struggles to open a 1 page pdf.

### 2/5 — Only Apple could make it this hard to easily view pdf files

*2026-07-26, version 1.2*

I just want to view pdf files in my chosen browser. I don’t want to download them to Files each time. I have purchased cars faster and with less trouble than using this app and Files to see PDF files. Honestly Apple, do better.

### 1/5 — Just a preview of what this app should look like

*2026-07-26, version 1.2*

Just a preview of what this app should look like

### 1/5 — Why are we forced to use this app

*2026-07-26, version 1.2*

I find it frustrating that I cannot set a default app for opening PDFs on my iPad.  This app is annoying and I would prefer to use a different one.

### 1/5 — Stupid Addition

*2026-07-26, version 1.2*

Please let the “iPhone”, stay the “iPhone”, don’t just push apps of macbook for the sake of your so called “ecosystem”

### 1/5 — Extremely frustrating.

*2026-07-24, version 1.2*

The app itself is really glitchy and annoying. Everything changes whether you want to or not like the colour of the page to the text size. This app needs serious maintenance cause it could be super useful if it only worked properly.

### 1/5 — Annoying and unnecessary

*2026-07-21, version 1.2*

Forces you to use this app to view files and acts like a pop up ad

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t scroll

*2026-08-19, version 1.2*

Don’t scroll in a book to fast our the app will hard crash, reset the IPad, and not open again. Garbage app that can’t even be used.

### 1/5 — Extremely buggy

*2026-08-16, version 1.2*

This app is so awful. iPad should be the perfect device to view PDFs and annotate and it is just unusable. Get it together

### 1/5 — Low functionality

*2026-08-15, version 1.2*

Wouldn’t it be nice if bookmarks could be created and renamed? Wouldn’t it be nice to have the basic editing of the Mac app? How about being able to even access bookmarks on the iPad? Wouldn’t it be good if underlining matched when you open the file in either versions? Sometimes, my documents are 500 pages long! Do better Apple. Stop only caring about the look of your hardware and do something good for the low functionality software already!

### 1/5 — HORRIBLE

*2026-08-14, version 1.2*

THIS MAKES LIFE WORSE IN A LOT OF WAYS

### 1/5 — Crashes

*2026-08-14, version 1.2*

I have iPad m2 and app keep crashing and everything got unsaved in my PDF

### 1/5 — Rotten Apple Application

*2026-08-11, version 1.2*

It should be really integrated with other Apple Store applications. It should be at least consistent. But not. It turns the pages leaving comments in original direction. Apple should pay more attention to the quality of their products and less to their ’great’ stupid causes.

### 1/5 — Awful

*2026-08-10, version 1.2*

Terrible. Keeps crashing when attempting to markup .pdf documents

### 1/5 — Fix Rearranging PDF Files

*2026-08-09, version 1.2*

Absolutely horrible. Why is it so hard to rearrange PDF files now? When I try to drag an image to a different place, the other images start zooming in and out, preventing me from putting the damn image where it needs to be. And, sometimes, when I hold on an image to begin dragging it, THE STUPID SHORTCUT MENU GETS IN THE WAY. This makes the glass update feel even more terrible. Fix your mistakes. This was never a problem before.

### 1/5 — Fatally flawed.

*2026-08-08, version 1.2*

Doesn’t save scans. Doesn’t show where scans would have been saved if it did save scans. No navigation to set a location folder to save scans.

### 1/5 — Loss of Good Utility Design

*2026-08-07, version 1.2*

I hate this app’s existence. We lost the ability to swipe and view images on Files.

## Most praised reviews (10 highest-rated)

### 5/5 — The easiest way to scan docs

*2026-08-18, version 1.2*

Scanning on iOS used to require way too many steps. Editing pdf used to require 3rd party. Anyone saying this is useless doesn’t understand the most basic things.

### 5/5 — Does what it should

*2026-08-01, version 1.2*

Great scanner app easy to save on iPhone and text

### 5/5 — I love this

*2026-07-10, version 1.2*

Hey y’all love this app great for making hilarious photos and idk but it’s great :) 👍🫪🫪🫪🫪🫪🫪🫪🫪🫪🫪

### 5/5 — Great

*2026-06-20, version 1.2*

It’s awesome for infinite reasons. But bad for one reason: It’s literally the same as Files. What’s the point of this app? But overall, It’s awesome. I love every app where you can get creative. I don’t use it for work, because I’m a kid and I don’t work. Except on homework lol. I usually use it like Freeform: I draw and write and add pictures and stuff.

### 5/5 — Bad name - Great app

*2026-06-04, version 1.2*

It took exploring and research on my part to figure out how useful this app really is.  Apple named it poorly and did not promote its functionality adequately.  Scanning in it and saving as pdf vs passing through notes first is a big improvement, for one thing.

### 5/5 — I was today's years old

*2026-05-16, version 1.2*

When I found out what this app is for, I was gagged! Little did I know I had a scanner that could manipulate PDFs and organize them into files I could store and upload through client portals! Kudos Apple!

### 5/5 — Hi

*2026-05-12, version 1.2*

If I knew how to do it I might like it but it is kind of fun💠

### 5/5 — Good

*2026-03-29, version 1.2*

I think its good have a nice day

### 5/5 — This app is awesome

*2026-03-25, version 1.2*

I’m a high school student and this app makes scanning homework assignments so easy. I can quickly take a perfect picture of all the pages I need then submit in one file; it is great. I love this app it makes homework so much easier to submit. Easy 5/5 stars

### 5/5 — Wow, this app is GREAT!!

*2026-03-19, version 1.2*

I hate it so much. It has no point or meaning in my life and I hope it gets so many one-star reviews that it gets deleted off the face of the planet. Guys, seriously, what is this thing even for? I saw all those other bad reviews in the “most helpful reviews” section, and I just have to agree with the nuts that wrote them. But I’m giving this five stars so it will be accepted for all you little weirdos out there reading. The five stars is a lie.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
