# Prime Financial CU Mobile — user reviews > 25 indexed App Store user reviews of Prime Financial CU Mobile by Prime Financial Credit Union, rated 4.90/5 from 2,188 ratings. - Source: https://appshunter.io/ios/app/prime-financial-cu-mobile/id797660740/reviews - App overview in markdown: https://appshunter.io/ios/app/prime-financial-cu-mobile/id797660740.md - Rating breakdown: 5★ 1,943 · 4★ 190 · 3★ 40 · 2★ 4 · 1★ 11 ## What do users think of Prime Financial CU Mobile? Overall sentiment: positive **Pros** - 👍 Excellent service and efficient advisors - 👍 Easy to use app - 👍 Convenient online banking - 👍 Reliable and secure - 👍 Helpful staff - 👍 Long-term satisfaction **Cons** - 🐛 Crashes and login issues - 🐛 Compatibility problems with new devices - 🔍 Difficult to review statements and credit card balances **Commonly reported bugs** - Crashes and login issues - Compatibility problems with new devices **Most requested features** - Easier access to credit card management features - Clearer display of available credit card balance ## Newest reviews (10 of 25) ### 5/5 — Compromised too much! *2021-05-10, version 3017.0.0* It’s good enough to check the balances and all but it’s compromised enough to know that the account has been tampered with and I really don’t appreciate it there needs to be a lot of bug fixes and investigations to find out why is there so much of it and get in contact with the person’s they have accounts that have been compromised and robbed! ### 5/5 — Credit card navigation *2021-05-09, version 3017.0.0* Would like CC navigation to be a little more convenient to access like looking at statements and making payments, viewing transaction history, etc. Otherwise, I really like the app! ### 5/5 — Hsppeith the service *2020-07-31, version 3013.1.0* I love online banking via my cell phone. It’s easy yet secure thx much ### 5/5 — Love them to death... *2020-07-31, version 3013.1.0* Excellent place ### 5/5 — Great credit union *2020-07-09, version 3013.1.0* I have been with PFCU for a little over two years and they have been great to me, they always answer my emails the same day and they always helpful, I’m very happy to choose them, they are a great them, thanks for all your help and work. ### 5/5 — NICE *2014-06-12, version 3.2.7* I love the prime app it helps me keep track of pending transactions as well as transactions that already hit! ### 5/5 — Awesome convenience... Without any hiccups! *2014-06-05, version 3.2.7* At times, new apps have a few “bugs” to work out – not this one! This app provides me with not only convenience, but also a sense of financial security. Knowing that I have the ability to transfer funds (if needed) within seconds is immeasurable! The convenience and reliability is unmatched! ### 5/5 — satisfied member *2014-06-05, version 3.2.7* Recently, I was at the grocery store & forgot to check my balance in my checking before I left home. While standing in line to pay for my purchases, I signed into Prime Mobile to check my balance. I noticed it was a little low, so I transferred from my savings to checking on the Prime Mobile app. It was a relief, I could pay for my purchases without the fear if over-drafting. Since then I have used the app to transfer money to my kids account & balance my checkbook. I love the app & Thank You Prime Financial Credit Union for making my life on the go easier. Satisfied Member! ### 5/5 — Amazing *2014-06-05, version 3.2.7* I absolutely love how easy and fast it takes me to check my balance. I am extremely happy that I fo not need to go though the web browser to check a balance. What took me ten mins to do through my phone now takes seconds!!! Love it!!! ### 5/5 — Awesome!! *2014-06-05, version 3.2.7* So simple and efficient to use! ## Most critical reviews (10 lowest-rated) ### 1/5 — Statements *2023-01-28, version 4005.5.0* Statements are difficult to review there should be an easier process just to see this information. Credit card should also show an available balance instead of having to add it up in your head. It should just state the available balance. ### 1/5 — Crashes *2020-04-14, version 3012.4.0* I loved the old app this new one kicks me out 8 out of 10 times keeps telling me I timed out cant even get passed the sign in ### 1/5 — Buggy *2019-01-01, version 3000.6.2* Won’t load the app on new iPad Pro 2018 release. Update the app ### 1/5 — Why they had to mess this up? *2017-09-21, version 3000.2.100* I loved how easy it was before. How we could make transfers from our account to our Paypal quick and easy. Now this is just a hot mess!! I’m looking forward to change banks just for this. ### 4/5 — Phone access *2026-04-13, version 4019.0.3* It’s much easier than I thought it would be ### 5/5 — Care *2026-07-05, version 4021.2.0* I’ve been with Prime Financial for over 15 years never had a problem with anyone supervisor teller, personal banker I mean anyone. However, I did think the one on Hampton was closed. Until I was reminded of the remodeling. ### 5/5 — Awesome bank *2026-03-06, version 4019.0.3* Reasonable, caring, and trustworthy. ### 5/5 — Gran banco *2025-06-09, version 4017.1.1* Es una excelente institución con muy buenos servicios y asesores eficientes. Recomiendo para su primer y único aliado financiero. ### 5/5 — New Here *2025-01-11, version 4015.1.2* Love this app! Very similar to one of the largest banks!! ### 5/5 — Why *2024-06-06, version 4013.0.2* I have been with PFCU since 1978, back when they were known as Milwaukee Metropolitan Credit Union. With online banking available we have kept our membership with them , despite living eighty miles away now. I do not foresee changing to a more geographically convenient credit Union because we feel comfortable with them. It’s almost like a long term friendship. The service and pleasant employees has been outstanding from that first year to now. Thank you Prime Financial Credit Union. Randy and Lyn ## Most praised reviews (5 highest-rated) ### 5/5 — I love this app *2023-11-17, version 4010.2.1* I have ### 5/5 — Gwendolyn Clark *2023-07-04, version 4008.1.0* It’s very easy to use. I really like the lock card feature in case you misplace your card. Thank you. ### 5/5 — Business Owner *2023-06-30, version 4008.1.0* Prime Financial staff in Brown Deer and Milwaukee South Side at the best! ### 5/5 — App *2022-01-27, version 3020.1.4* Love the App ### 5/5 — La recomiendo *2021-11-25, version 3020.1.4* Buena bien buena --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*