# Prime: Intermittent Fasting — user reviews > 126 indexed App Store user reviews of Prime by Oksana Safronenko, rated 4.60/5 from 4,604 ratings. - Source: https://appshunter.io/ios/app/prime-intermittent-fasting/id1534126998/reviews - App overview in markdown: https://appshunter.io/ios/app/prime-intermittent-fasting/id1534126998.md - Rating breakdown: 5★ 3,817 · 4★ 385 · 3★ 154 · 2★ 57 · 1★ 191 ## What do users think of Prime? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Helpful for weight loss - 💡 Useful visual references - 👍 Responsive customer support - 👍 Motivating progress tracking - 👍 Comprehensive information **Cons** - 💰 Expensive subscription - 🐛 Buggy and laggy - 🔍 Lacking in-depth features - 💰 Misleading about free options - 🗣️ Poor chat functionality - 🔁 Issues with recurring charges **Commonly reported bugs** - Lost user progress and data - Subscription issues and lack of refunds - Unresponsive start/stop fasting buttons - Incorrect weight and fasting time tracking **Most requested features** - Sync with fitness trackers - More varied meal plans and recipes - Ability to manually adjust fasting times - Customizable notifications and reminders - Integration with calorie tracking ## Newest reviews (13 of 126) ### 2/5 — Ongoing problems with app working *2024-10-28, version 2.12.0* Was so excited to start this process. Ongoing problems with the app, lost days - inability to use multiple options in app. Rapid response from tech support although 2wks out without resolution. Time to move on. Will b requesting refund. ### 4/5 — This app helping *2024-05-19, version 2.10.3* It’s helping me a lot as there are visual references to health. I don’t like the chat pages but the rest is cool and my profile walking up that hill to autophagy is very encouraging. Could do with some more explosive goal markers as we like to feel we’ve done well or encouraged if we don’t. Best app I’ve used to date. ### 2/5 — Beware recurring charges *2024-04-24, version 2.10.2* App is ok but beware if you sign up for the premium service as you sign up for recurring 6 monthly charges, no notification/reminder and they don’t issue refunds even if you don’t use the app. ### 1/5 — Scam *2024-02-02, version 2.9.4* They make it so hard to cancel or even view the account. ### 1/5 — Just the timer with price *2024-01-04, version 2.9.3* This app has no valuable features to use! Only function is to remind you of drinking water and logging that you started your fasting daily. Don’t subscribe to it!!!! ### 1/5 — Charges on card *2023-12-22, version 2.9.3* They keep charging me even I don’t even use this service ### 1/5 — Poor logging ability *2023-11-09, version 2.9.0* Not at all what I expected. Food log is generic and cannot add anything with accuracy. Not worth the price paid. ### 1/5 — Prime fasting *2023-10-09, version 2.8.10* This app wasn’t really helpful. I only signed up for one month and now I got charged more for another month I didn’t sign up for. I’m having trouble getting this app to cancel my subscription. ### 1/5 — Not for everyone *2023-09-22, version 2.8.10* This was an impulse purchase and not realistic as I have had weight loss surgery and there are are better supportive, tracking programs. I paid for a years and would like to get my money refunded. My money was refunded. Apple was understanding, I appreciate that. I have not changed my opinion about the APP ### 4/5 — Just Starting Today *2023-09-19, version 2.8.10* I actually just started yesterday and I’m hoping and praying this will give me the results I’m looking for. Guess I will know in a couple weeks. ### 1/5 — Where’s my plan???? *2023-09-02, version 2.8.8* I paid for the plan and downloaded the app but it made me go thru the whole questions again and asked to pay a second time!!!! Help please send me my plan or return my money!!!! Thanks Marianne Navarro ### 1/5 — Paying for nothing *2023-08-28, version 2.8.7* I paid for premium subscription a week ago and I still don’t have it… I contacted customer support and was told that it was fixed last week and to update the app. But there were no instructions on how to update the app so I deleted the app went back into the email that was originally sent to me and started over the little message pops up and says I have premium access but when you go into the app it’s giving me all these pop-ups saying if you want premium pay this amount, so now it’s been a week and I still don’t have premium access, so what am I paying for this is not good business ### 1/5 — Not free *2023-08-24, version 2.8.7* I’m so tired of downloading “free” apps when THEYER NIT FREE!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Subscribed to this app 03/04/2024. Mid February 2026, all my compiled data disappeared after 2 years *2026-02-24, version 2.12.1* Do not subscribe ### 1/5 — Not real?? *2026-02-11, version 2.12.0* Downloaded the app and completed the intro questions three times. App would then close. ### 1/5 — Paid for nothing *2025-12-01, version 2.12.0* I purchased the yearly subscription to my loss In March of 2025. Was never able to access anything on the app other than the what comes for free. I reached through the app as well as through email, they were of no help, just kept asking for the same thing over and over even though it was sent, which was proof of purchase, and I sent a copy of my Apple Pay as well as my Apple Store showing my subscription. I really enjoyed this app and it has been a great resource for fasting. It saddens me that once again companies are taken advantage of stealing for the little people!! I shouldn’t be that shocked!! I do want to warn others that before you invest in this app be warned that they do not honor your payments and/or purchases!! This app will help you along your journey and is great for that just don’t be fooled and spend money on a product you can’t use!!! ### 1/5 — Not good with Assiting *2025-10-19, version 2.12.0* I’d give zero stars if I could. App was great until I changed phones and my premium subscription was no longer working. Reached out for them to fix and they are ignoring me ### 1/5 — Fraud *2025-05-07, version 2.12.0* I did not order this app, yet they charged my bank account for $29.99. When I contacted them by email, they asked for my email and a copy of my bank statement! If I was signed up on their app, they would already know my email address. Plus, they answered my contact by sending it to my email! Fraud! ### 1/5 — Terrible no customer service *2025-05-07, version 2.12.0* Been cancelling and cancelling and emailing for a month. Bought by mistake I want to cancel ### 1/5 — awful *2025-03-30, version 2.12.0* this app took my money and never gave my my plan it said i had to pay again never got to use it ### 1/5 — It charged me more money *2024-08-03, version 2.11.1* It charged me $100 instead of the $5.00 of the promotion. I wanted to try it for a month and it charged me a whole year. ### 1/5 — Junk *2024-07-25, version 2.11.1* This app and there customer service is garbage. I have tried to sign in after paying for the app and it keeps wanting me to answer all the question. I requested a refund 30 minutes after I signed up and keep getting the same dumb answer to click already a member. It will not allow me passed the answering of the questions. I have sent prime screenshots and a screen record and again keep telling me to click on already a member. COMPLETE GARBAGE APP AND CUSTOMER SERVICE WHAT A JOKE. ### 1/5 — Do not fall for this *2024-03-04, version 2.9.4* They trap you into the subscription and you have no way out. The app is worthless. I’m pretty certain you can count the number of hours you need to fast. There are tons of better apps that incorporate fasting. You do not need an app just for this. ## Most praised reviews (10 highest-rated) ### 5/5 — So far so good! *2025-03-26, version 2.12.0* I’m able to stick to it without a lot of misery ### 5/5 — IT WORKS! *2024-07-18, version 2.11.1* All i can say is i’ve been doing this app for 6 days and Ive already lost 5 lbs. ### 5/5 — So far, so good. *2024-03-11, version 2.10.0* Thank you. ### 5/5 — Questions answered *2024-02-20, version 2.9.4* Quick and extremely thorough response to my medication and vitamin questions. ### 5/5 — Learning *2024-02-09, version 2.9.4* Learning to get back to me ### 5/5 — So far so good *2023-09-29, version 2.8.10* Brand New will give more feedback in 30 days ### 5/5 — Very Helpful! *2023-09-02, version 2.8.8* I’ve been using this app for a few days now and I’m loving it. It suggested a 16:8 fasting/eating windows. The 16 hour fast is easy peasy. Having the timer really helps hold me accountable. The tips and encouraging quotes are really great as well. I’ve lost 2.5 pounds in just 3 days. If you want to try intermittent fasting I highly recommend this app ### 5/5 — Katie *2023-08-17, version 2.8.3* Katie is so great she has helped me so much with my intermittent fasting! She had answers to all my questions! I even asked her what to do when I compete at my horse shows and she picked up on the lingo and seemed to understand what I do in my competitions! ### 5/5 — Wonderful!!! *2023-04-12, version 2.7.5* Kate from Prime Fasting is excellent !!! She was so nice and helpful, answered all of my questions!!! Responded always with the day. I didn’t feel like I was on this journey alone!! Thanks so much Kate!!! ### 5/5 — Helps keep me focused *2023-04-11, version 2.7.5* Highly recommend this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*