# Prime Laundry :24h laundry app — Prime Laundry :24h laundry app

> On-demand laundry and dry cleaning with free pickup and next-day delivery. (iPhone/iPad app by Prime Laundry Ltd.)

- Source: https://appshunter.io/ios/app/prime-laundry-24h-laundry-app/id1556047501 (this page in markdown: same URL + `.md`)
- Developer: [Prime Laundry Ltd](https://appshunter.io/developer/1724692779)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 75 MB
- Released: 2021-03-18
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/prime-laundry-24h-laundry-app/id1556047501/reviews.md

## What is Prime Laundry?

Prime Laundry is proud to do laundry and dry cleaning services with free same-day collection and next-day delivery.
If you are residing in London and you are looking for quality dry cleaning and laundry services, then prime laundry is the best application to choose.
Our customer service employees ensure you face no difficulty. Customers every item we clean is treated with care and respect by our highly experienced team of
experts who provides world-class cleaning service, every time.
we are working hard to earn your trust and It’s our pleasure to keep our customers satisfied with our quality & 100% happiness services.
HOW IT WORKS:
- Schedule a collection: easily choose collection & delivery times at your convenience. Sit back and relax.
- Handoff for wash: We bring personal bags, collect your laundry, and get it sorted within 24 hours
- Enjoy clean clothes: Your clean clothes are back with you the next day.
OUR PROMISE:
- 100% satisfaction guaranteed: If you are not completely satisfied with a wash or dry cleaning we will reprocess your clothes for free.
- Expert Cleaner: Our Facilities team expert process the required service takes the most care to ensure great results.
- Affordable Price: Quality services at reasonable prices on the market.
- Fast & High quality: We work hard to make sure that the clothes you get back are spotless and ready for action.
- Open All Week: We're open from 7 am to 11 pm, every day.
- Free Delivery & Pickup: Free Pickup & Delivery at your convenient time.
The service is currently available in the United Kingdom.
Prime Laundry is your on-demand dry cleaning and laundry app, so you don't need to fly to the cleaners, wash, rinse or press at home anymore.
We collect your laundry and return it cleanly folded and ready for action.
Do you have a burning question? We would love to hear from you. Write an email to info@primelaundry.co.uk or try our in-app live chat to talk with us directly.

## Key features

- Same-day collection
- Next-day delivery
- 100% satisfaction guarantee
- Expert cleaning services
- Affordable pricing
- Open 7 am - 11 pm daily
- Free pickup and delivery

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/prime-laundry-24h-laundry-app/id1556047501/reviews.md

### 1/5 — Damaged clothing, delayed order return

*2024-06-24, version 2.5*

I sent shirts for wash and iron, a suit for dry cleaning and some shoes for a repair. The shoes were not returned and I was told they were delayed despite me needing them for a business trip. Chat service is an AI not that does nothing to resolve the issue and promises an email in 24 hours. The suit was returned damaged due to pressing at too high a heat requiring me to buy a new suit. I have found similar damage to my shirts from my last order still hung in my wardrobe unworn. Will not be using their service again, appalling.

### 5/5 — Excellent service

*2023-09-27, version 2.5*

Great prices, excellent service and always on time. Best laundry service in United Kingdom

### 2/5 — Clothing ruined - no response

*2023-05-13, version 2.5*

Laundry ruined. There were red stains and washing powder residue and some items unwearable after. Really really bad customer service unfortunately. They don't respond at all - been 7 days and not a word from them. All I'm saying is beware! Edit: eventually after two weeks of messaging them everywhere I got a response. Apparently there’s someone on their Facebook that might respond. They gave a refund in the end. But what an experience, never again. Added one star for the refund.

### 5/5 — Great service

*2022-10-14, version 2.5*

So convenient and easy. All of my dry cleaning has come back perfectly. Reasonably priced.

### 1/5 — Extremely bad customer service

*2022-07-09, version 2.5*

I have sent a load of ironing only: 2 skirts came back folded instead of hang, so creased in the middle. 8 tops, 1 dress, 1 jacked came back creased. Arms of 1 shirt was not ironed at all and the rest were so tightly packed, they require ironing again, it was like someone had a fight with these clothes. I contacted customer service, they gave me an irrelevant excuse "clothes wash at different temperatures so can't get rid all creases" and when I said this answer is completely irrelevant, they ghosted me.

## Frequently asked questions about Prime Laundry

### What areas does Prime Laundry service?

Prime Laundry currently offers its services in the United Kingdom, with a focus on London for its on-demand dry cleaning and laundry services.

### How does Prime Laundry's collection and delivery work?

You can schedule collection and delivery times at your convenience. The service collects your laundry in personal bags and returns it cleaned and folded the next day.

### What is Prime Laundry's satisfaction guarantee?

Prime Laundry offers a 100% satisfaction guarantee. If you are not completely satisfied with a wash or dry cleaning service, they will reprocess your clothes for free.

### What are the operating hours for Prime Laundry?

Prime Laundry is open every day from 7 am to 11 pm, providing convenient access to their services throughout the week.

### Is Prime Laundry free to use?

Yes, Prime Laundry is a free application. The pricing for laundry and dry cleaning services is provided at affordable rates.

### How can I contact Prime Laundry customer service?

You can contact Prime Laundry by emailing info@primelaundry.co.uk or by using the in-app live chat feature to speak directly with a customer service representative.

### What devices is Prime Laundry available on?

Prime Laundry is available on iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### When was Prime Laundry last updated?

The latest version of Prime Laundry was last updated on February 12, 2026, indicating ongoing development and support for the application.

## Version history (last 5 releases)

### 2.10 — 2026-02-12

Search address issue resolved

### 2.9 — 2024-10-11

minor bug fixes

### 2.8 — 2024-10-08

Bug fixing

### 2.6 — 2024-07-22

Bugs fixing

### 2.5 — 2022-05-14

Bugs fixing

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## More apps by Prime Laundry Ltd

- [Prime : Concierge Laundry](https://appshunter.io/ios/app/prime-concierge-laundry/id6535684718)

All apps by Prime Laundry Ltd: https://appshunter.io/developer/1724692779

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*