# Prime Mobile - Prime Inc. — Keeping You Connected To Prime > Mobile tool for drivers to scan documents, communicate with dispatch, and access load information. (iPhone/iPad app by New Prime Inc.) - Source: https://appshunter.io/ios/app/prime-mobile-prime-inc/id586964837 (this page in markdown: same URL + `.md`) - Developer: [New Prime Inc](https://appshunter.io/developer/495288104) - Category: Business, Productivity - Price: Free - Rating: 4.83/5 from 6,237 App Store ratings · 73 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 179 MB - Languages: English - Released: 2012-12-19 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/prime-mobile-prime-inc/id586964837/reviews.md ## What is Prime Mobile? A time saving tool to help keep you connected and informed. • Scan documents, photos, or anything else that needs to get to Prime • Enhanced and Improved image quality for less rescans • Direct two way communication with dispatch and other departments including Road Assist, Payroll, Leasing, Logs and more! • Individualized message, sound, and document retention settings • Load List with Detailed Stop Information and Status • Arrival, Depart, Routing, Best Fuel Recommendations, Directions and other Macros right from the Load • Improved Accident & Claims Reporting • Up to Date Information Available at your Fingertips Turn your cell phone/tablet into a portable scanner. No more stopping to find a truck stop scanner, you can easily scan all documents when it is convenient for you and get confirmation they have been received. Makes it easier to get Trip Documents in on time and get you paid! No more being tied to the truck, no matter where you are you can receive your messages to your phone and respond back. You can communicate with Road Assist, Claims and Other Departments and send Macros! Quickly Connect to your personalized MyPrime portal for training videos, benefits information, list of your Awards and Accomplishments and up to date information. ## Key features - Scan documents and photos - Direct two-way communication with departments - Load list with detailed stop information - Macros for arrival, departure, and routing - Accident & Claims reporting - Access to MyPrime portal ## What do users think of Prime Mobile? Overall sentiment: positive **Pros** - 👍 Helpful app for Prime drivers - 🚀 Streamlines communication with dispatch - 💡 Allows remote document scanning and submission - 🚀 Provides useful information and resources **Cons** - 🐛 Recurring issue with unread message notifications - 🐛 Occasional app crashes or freezes - 🐛 Difficulty with location-based features like fuel stops **Commonly reported bugs** - Messages disappearing when clicked - Date/time fields not working as expected - Fuel/services map view issues **Most requested features** - Add ability to control HOS clock from the app - Improve message layout and navigation - Provide more customization options ## Recent user reviews (10 of 73) All indexed reviews: https://appshunter.io/ios/app/prime-mobile-prime-inc/id586964837/reviews.md ### 5/5 — Always showing I have messages *2025-03-01* App is always showing I have messages when I don’t. Cleared all my messages, still showing I have messages. ### 5/5 — Prime app *2025-02-21, version 3.59.2* Since the update it shows that I have notifications & I don’t. & it’s at 5 & stays that way. I tried clearing everything out & it still shows. Hopefully this gets fixed. Other than that good app. App should do another update to fix that problem. Problem still not fixed shows I have 15 notifications & I don’t. ### 5/5 — Prime app *2025-02-08* Since the update it shows that I have notifications & I don’t. & it’s at 5 & stays that way. I tried clearing everything out & it still shows. Hopefully this gets fixed. Other than that good app. App should do another update to fix that problem. ### 5/5 — Prime app *2025-02-07* Since the update it shows that I have notifications & I don’t. & it’s at 5 & stays that way. I tried clearing everything out & it still shows. Hopefully this gets fixed. Other than that good app. ### 3/5 — Needs some work but not bad *2023-08-02, version 3.20.1* Ok I can use the app to locate my truck in a parking lot but can’t use the app for locating a trailer have to call dispatch and not all dispatchers will send the coordinates can’t print messages off the app for some reason have to copy and paste them in a different program like notes but it does allow u to see when ur truck needs its next service give u phone numbers to departments like HR Safety dispatch breakdown post office etc etc I know the yard dogs on the terminals can use there app to find trailers ### 5/5 — The best *2023-05-18, version 3.20* The app is very helpful and makes my learning experience at prime easier ### 5/5 — Very good app *2023-05-16, version 3.20* I’m a Prime Inc. employee and this app is amazing. ### 5/5 — Great app *2023-05-15, version 3.20* Makes the process of working with Prime Inc flawless ### 5/5 — Hos *2023-05-11, version 3.20* It would be nice to have control of our HOS clock from the app ### 5/5 — Fantastic *2023-05-10, version 3.20* Prime needs to get out of the Trucking business and go full speed in tech. The Prime App and what it connects to have been a game changer for me. ## Frequently asked questions about Prime Mobile ### What does the Prime Mobile app do? The Prime Mobile app acts as a time-saving tool to keep users connected and informed. It allows users to scan documents, communicate directly with dispatch and other departments, and access detailed load information, among other features. ### What are the key features of this app? Key features include the ability to scan documents and photos with enhanced image quality, direct two-way communication with departments like Road Assist and Payroll, access to a Load List with detailed stop information, and macros for quick actions like arrival and departure notifications. ### Is this app free to use? Based on the provided information, this application is available for free. There are no mentions of in-app purchases or subscription fees associated with its use. ### What kind of devices is this app compatible with? The app is designed to turn your cell phone or tablet into a portable scanner and communication device. This suggests compatibility with both Android and iOS mobile operating systems. ### How does this app help drivers get paid faster? The app helps drivers get paid faster by making it easier to submit Trip Documents on time. By allowing drivers to scan and send documents conveniently from their mobile device, it eliminates the need to find truck stop scanners and ensures timely submission for payment processing. ## Version history (last 5 releases) ### 3.62.32422 — 2026-04-27 Thank you for using our app! Get the latest version for bug fixes and performance improvements. ### 3.62 — 2026-01-26 Fixes & Improvements: Dark Mode Enhancements Persistent Dashboard Layout Settings Additional Bug Fixes ### 3.61 — 2025-11-19 Fixes/Improvements Dashboard Layout Setting New Look for To Do’s News Styling Updates Additional Bug Fixes ### 3.60 — 2025-05-12 Fixes/Improvements Scanning Enhancements Dark Mode Fixes News updates Additional Bug Fixes ### 3.59.2 — 2025-01-27 Fixes/Improvements Dark Mode Action Requests Additional Bug Fixes ## Apps similar to Prime Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Driveri](https://appshunter.io/ios/app/driveri/id1392990449) | 2.4 (338) | Free | Business | | [DRIVEN FOR COMDATA®](https://appshunter.io/ios/app/driven-for-comdata/id1623645120) | 4.6 (22,192) | Free | Business | | [FreightSmith](https://appshunter.io/ios/app/freightsmith/id1593363055) | 4.7 (21,578) | Free | Business | | [On Truck Load Board](https://appshunter.io/ios/app/on-truck-load-board/id6467395804) | 3.6 (30) | Free | Business | | [Road Ranger: Ranger Rewards](https://appshunter.io/ios/app/road-ranger-ranger-rewards/id1561699594) | 4.5 (98) | Free | Business | | [Driveri Installer](https://appshunter.io/ios/app/driveri-installer/id1444265515) | 1.8 (27) | Free | Business | ## More apps by New Prime Inc - [Prime Advantage Plus](https://appshunter.io/ios/app/prime-advantage-plus/id6448759521) All apps by New Prime Inc: https://appshunter.io/developer/495288104 ## Related topics [my mobile office arbonne](https://appshunter.io/ios/topics/my-mobile-office-arbonne) · [hcss fuelerplus mobile](https://appshunter.io/ios/topics/hcss-fuelerplus-mobile) · [prime logistx](https://appshunter.io/ios/topics/prime-logistx) · [dlan mobile responder](https://appshunter.io/ios/topics/dlan-mobile-responder) · [prime track](https://appshunter.io/ios/topics/prime-track) · [diablosport pulsar cat6](https://appshunter.io/ios/topics/diablosport-pulsar-cat6) · [prime apps](https://appshunter.io/ios/topics/prime-apps) · [prime app](https://appshunter.io/ios/topics/prime-app) · [ces mobile truck repair](https://appshunter.io/ios/topics/ces-mobile-truck-repair) · [pgt trucking](https://appshunter.io/ios/topics/pgt-trucking) · [critical issues 2023](https://appshunter.io/ios/topics/critical-issues-2023) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*