# Prime Mobile V4.25

> Mobile access to electronic health records for healthcare providers on the go. (iPhone/iPad app by Greenway Medical Technologies.)

- Source: https://appshunter.io/ios/app/prime-mobile-v425/id981971219 (this page in markdown: same URL + `.md`)
- Developer: [Greenway Medical Technologies](https://appshunter.io/developer/367378277)
- Category: Medical, Productivity
- Price: Free
- Rating: 2.50/5 from 16 App Store ratings · 10 written reviews indexed
- Age rating: 17+
- Requires: iOS 8.0 · 5 MB
- Languages: American English, Italian, European Portuguese, Russian, European Spanish, Swedish, Turkish
- Released: 2015-06-11
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/prime-mobile-v425/id981971219/reviews.md

## What is Prime Mobile V4.25?

Greenway Health is pleased to announce the release of Prime Mobile v4.25. 

Prime Mobile is for the healthcare provider on the go who needs to access history, problem lists, progress notes, and appointment schedules for their patient populations. This is possible through remote, two-way integration of all patient data housed in Greenway’s Prime Suite electronic health record.

With Prime Mobile, providers in all specialties and subspecialties can care for their patients – and communicate with peers – from any remote location.

Prime Mobile v4.25 adds features that continue to help you manage patient data whenever and wherever you need. These new features of v4.25 include:

User experience enhancements
•	Customize your Home page and Facesheet with new tab options.
•	Support for additional widget columns
See and sign unsigned documents in the new, dedicated tab on the home page.*
Create a Miscellaneous note from a Task*
Enter multiple races and ethnicities.*
Add severity and reactions information to allergies.*
Quickly see when patients fill their prescriptions via Rx Fill Status* (only available for select pharmacies)
Vitals improvements
•	New vitals fields account for orthostatic vitals, flow rate, and FiO2 stats.*
•	Use Prime Suite’s Default Units of Measure

*Requires Prime Suite v18.00

Prime Mobile v4.25 Requirements: iPhone 5 (or later), iPad 2 (and later). Requires iOS 9.0 or later. Please note the features above that require Prime Suite v18.0, but all other Prime Mobile features v2 and higher are supported with v17.10.06 or later.

## Key features

- Remote patient data access
- Integration with Prime Suite EHR
- Customizable Home page and Facesheet
- New tab options for Home page
- Support for additional widget columns
- See and sign unsigned documents
- Vitals improvements with new fields

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/prime-mobile-v425/id981971219/reviews.md

### 1/5 — They treat this App like they do the desktop version.

*2025-04-26, version 4.2.5*

Greenway EHR and Prime mobile are 3rd rate medical record systems that the company puts minimal effort into with trivial updates that bring no increase in usability. After coming from using epic, cerner, eCW, and athena net in the past I can say without a doubt that this company is the worst one. Work flow is horrible, lag time, 20 clicks to achieve one thing, system crashes, and poor customer support are rampant. If you are looking for a system to chart on or use in your clinic or hospital system I would highly suggest looking elsewhere. Charting with pen and paper or even rock and chisel would lead to less headaches than this system will cause you and your health system.

### 1/5 — Bad

*2023-11-01, version 4.2.5*

The app is extremely slo, times out frequently, is limited on things you can do within the app, and most days won't even open and load a note, labs, etc. It's barely worth keeping the app icon which basically is just  taking up space on my screen.

### 2/5 — Still in need of many updates

*2018-12-27, version 4.2.5*

Basically read only- no functionality- which was the plan at Greenway user conference in 2011, so still waiting!

### 1/5 — Please do better

*2018-02-20, version 4.2.5*

I want you to succeed, seriously I’m cheering you on. But the app remains unusable. If you try to send a task, it usually says it can’t do so. It’s barely functional as a one-way portal, when really you should be going for complete functionality here. The app is unstable, often crashes, sometimes prescriptions don’t get sent to pharmacies, you can’t write any meaningful notes (misc notes don’t count), and honestly the list goes on. Please keep trying to improve and expand the app, it could be so much more.

### 1/5 — Still with so many flaws

*2017-08-04, version 4.2.1*

Have use this app for a long time and I've been unhappy with it since the beginning. It has improved and I appreciate the ability to document miscellaneous notes and even prescribe medications. However, so many times the app fails to deliver on its basic functions. Either I can't document properly, or when I'm documenting I can't edit the text properly, or it reports multiple errors.  Many times it is not allowed me to properly prescribe medications and has on at least two occasions induced errors in the prescriptions. It is unreliable and I am often uncertain as to whether it is worthwhile to continue using it. Unfortunately it is the only option for Primesuite EMR users.  With so many better options on the market these days is about time to change EMRs.

### 3/5 — Decent

*2017-05-24, version 4.2.1*

It's an okay app but has a lot of bugs. Still can't get it to show my patient schedule. Crashes and freezes often.

### 5/5 — Finally what I've been wishing for!

*2016-06-08, version 4.2.1*

I've gone through at least 2-3 previous versions of the mobile app for PrimeSuite and this version is by far the best!  I always wished you could do more with the preview versions (e.g., send prescriptions electronically, look at patient profile photos to remind myself who the patient was, and other things).  You can finally do all those things and more with this version!  It's not just viewing your schedule or just viewing documents anymore!

### 2/5 — Minimal functionality

*2015-12-17, version 4.1.0*

Expensive add-on for limited functionality. 
-Inconsistent pulling of daily schedules 
-Takes FOREVER to load
-Doesn't pull all demographic info, including preferred pharmacy info
-Multiple errors in loading documents and updating face sheet and demographics
-Unable to view or send tasks
-No access to templates for note writing 
-Infrequent updates, even for bug fixes. Is there any interest whatsoever by Prime Suite/Greenway in making their app better??? Doesn't seem so. C'mon! Help us take care of patients.

### 5/5 — Much Improved!

*2015-09-08, version 4.0.0*

This version is SO much easier to use than version 3.1!  I really like the new layout and colors.  I can see they are on the right track - I can't wait until they get tasking and templated documentation!

### 5/5 — Awesome new app!

*2015-06-17, version 4.0.0*

I love the new app. Looks and behaves great! I'm excited to see what's next!

## Frequently asked questions about Prime Mobile V4.25

### What is Prime Mobile?

Prime Mobile is a medical application designed for healthcare providers on the go. It allows them to access patient history, problem lists, progress notes, and appointment schedules remotely through integration with Greenway's Prime Suite electronic health record.

### What are the new features in Prime Mobile v4.25?

Version 4.25 includes user experience enhancements like customizable Home pages and Facesheets, support for additional widget columns, and the ability to see and sign unsigned documents. It also adds new fields for vitals and allows for entering multiple races and ethnicities.

### What are the system requirements for Prime Mobile?

Prime Mobile v4.25 requires an iPhone 5 or later, iPad 2 or later, and iOS 9.0 or later. Some features require Prime Suite v18.00, but most features from v2 and higher are supported with Prime Suite v17.10.06 or later.

### Does Prime Mobile have ads?

No, Prime Mobile does not contain advertisements. The application is free to download and use without any ad interruptions.

### What is the user sentiment for Prime Mobile based on ratings?

Prime Mobile has a rating of 2.5 stars from 16 ratings. This suggests that user satisfaction may be mixed, with some users experiencing issues or finding the app less than ideal.

### How often is Prime Mobile updated?

The latest version, 4.2.5, was released on October 14, 2017. The app was initially released on June 11, 2015. Update frequency can vary, but this indicates it receives periodic updates.

### Is Prime Mobile available on Android devices?

Based on the provided information, Prime Mobile is supported on iPhone, iPad, and iPod. There is no mention of Android compatibility, suggesting it is an iOS-exclusive application.

### What is the age rating for Prime Mobile?

Prime Mobile has an age rating of 17+. This is typical for medical applications that handle sensitive patient information and require a mature understanding of healthcare contexts.

## Version history (last 5 releases)

### 4.2.5 — 2017-10-14

This app has been updated by Apple to display the Apple Watch app icon.

User experience enhancements
•Customize your Home page and Facesheet with new tab options.
•Support for additional widget columns
See and sign unsigned documents in the new, dedicated tab on the home page.*
Create a Miscellaneous note from a Task*
Enter multiple races and ethnicities.*
Add severity and reactions information to allergies.*
Quickly see when patients fill their prescriptions via Rx Fill Status* (only available for select pharmacies)
Vitals improvements
•New vitals fields account for orthostatic vitals, flow rate, and FiO2 stats.*
•Use Prime Suite’s Default Units of Measure

*Requires Prime Suite v18.00

### 4.2.1 — 2016-01-12

Updated app Name

### 4.2.0 — 2016-01-06

Creating and managing tasks
Creating documents with embedded images
Annotating images
Pediatric Growth Charts

### 4.1.0 — 2015-09-13

Patient Tracking
Patient Photo
Charge Entry with ICD-10 support 
Workflow improvements
Bug fixes

### 4.0.0 — 2015-06-10

No release notes.

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## More apps by Greenway Medical Technologies

- [Intergy Mobile](https://appshunter.io/ios/app/intergy-mobile/id543334131)
- [Greenway Health ENGAGE22](https://appshunter.io/ios/app/greenway-health-engage22/id1415792107)
- [Greenway Interpreter Services](https://appshunter.io/ios/app/greenway-interpreter-services/id6448703991)
- [Greenway Clinical Assist](https://appshunter.io/ios/app/greenway-clinical-assist/id6621180447)

All apps by Greenway Medical Technologies: https://appshunter.io/developer/367378277

## Related topics

[my health record greenway health](https://appshunter.io/ios/topics/my-health-record-greenway-health)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
