# Prime NOW App — user reviews

> 25 indexed App Store user reviews of Prime NOW App by Prime Bank PLC, rated 3.00/5 from 38 ratings.

- Source: https://appshunter.io/ios/app/prime-now-app/id6759029598/reviews
- App overview in markdown: https://appshunter.io/ios/app/prime-now-app/id6759029598.md
- Rating breakdown: 5★ 14 · 4★ 2 · 3★ 5 · 2★ 5 · 1★ 12

## Newest reviews (5 of 25)

### 3/5 — Add money ??

*2026-07-02*

i wanted to add money from other bank card or bkash. where is the add money option ? please enable it

### 2/5 — Functional but feels unfinished

*2026-06-19, version 1.1*

The core banking works, but the UI needs real polish.

There's no bottom navigation bar, so moving between Home, Transfer, and Account means digging through menus instead of one tap. A dark mode option is also missing, the bright purple gradient gets harsh on the eyes at night.

The dashboard has overlapping elements too. The Scan QR and Support bubbles sit directly on top of the promo cards below them, which reads as a layout bug rather than a design choice. The "My Expenditure" section also shows a decorative 3D block instead of an actual chart, so you can't read a real spending trend at a glance.

On the login screen, there's a flickering duplicate status bar near the bottom, looks like a rendering glitch. The Log In button also stays low contrast even when the mPIN field is active, making it unclear if it's tappable.

Branch search is the one part that worked well, fast, easy to scroll, predictive search felt responsive.

Overall a useful app held back by navigation and visual polish issues that should be quick wins for the dev team.

### 2/5 — Idk

*2026-05-19*

I download the app bt i couldn’t open the app idk what to do how to do helpless

### 2/5 — Have to much issue and performance bug

*2026-05-17*

There are multiple bug in this app 1st one is in the login page some time it jumping in the get start page and password page even i already logged in multiple time in short it can not hold the prev data some time 
And the support chat i see always initializing chat 😒
And app feel slow also

### 3/5 — Bugs

*2026-05-08*

I’m face Issues

## Most critical reviews (10 lowest-rated)

### 1/5 — Login issue

*2026-08-08, version 1.4*

Akono onek kisu update korte hobe.Ayta kono banking apps holo naki.

### 1/5 — trash app

*2026-07-25, version 1.3*

Cant login after update! it said username dont match with cif nifo!  trash update

### 1/5 — The app is glitched

*2026-07-05*

I can’t log in properly the face unlock doesn’t work it just came to the login page I can’t login even after giving password it just stays in loading

### 1/5 — Full off glitch

*2026-06-11*

Can’t even log in

### 1/5 — Not working

*2026-06-04*

Auto logout. Says session expired.

### 1/5 — Login failed

*2026-05-27*

Bhai account khulsi card chole ashche taoooo account e login korte partesi naaa login failed hoye jay

### 1/5 — Login Issue

*2026-05-23, version 1.1*

I can't log in after the update. If the app doesn't work in the digitalizing system, how can I get a better experience from it? It has to be better.

### 1/5 — Add Money

*2026-05-05, version 1.0*

Add money option nei...

### 2/5 — Login issues

*2026-07-26*

There is login issues several times.

### 2/5 — login issue

*2026-07-25, version 1.3*

every 3 or 4 days latter i needs to login with my user id pass, where it was needs to login with only password . even after last update i can’t able to access my account.

## Most praised reviews (10 highest-rated)

### 5/5 — Female User

*2026-07-28*

Super smooth and simple!

### 5/5 — Great Update

*2026-07-27*

After the latest update, the app is now super fast and smooth to use. A great improvement to their UI/UX.

### 5/5 — Reliable and straightforward banking

*2026-07-20*

I have had a very smooth experience with this app so far. All of my transactions go through without any issues, and the system feels secure. It is a solid, functional digital banking app that gets the job done perfectly.

### 5/5 — Usablity

*2026-07-02*

Easy to use

### 5/5 — Improving

*2026-07-02*

Improving

### 5/5 — Overall Number less card eta onek bhalo

*2026-05-20, version 1.1*

Sob shomoy login korte shomoy ber kore de bar bar pin deya lage

### 5/5 — Excellent

*2026-05-07*

Excellent way of doing branchless banking. App is fine and fast. Just live chat need to be more responsive

### 5/5 — nice

*2026-05-07*

i like it

### 4/5 — Performance bugs

*2026-05-05*

Need to iron out the performance bugs especially during the log in process

### 3/5 — About app

*2026-07-27, version 1.4*

still Have to do a lot in the app. It’s a banking app yet the system is no so professional.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
