# PrimeFlex Mobile > Mobile management for consumer-driven healthcare and tax-favored benefit accounts. (iPhone/iPad app by PRIMEPAY, LLC.) - Source: https://appshunter.io/ios/app/primeflex-mobile/id583267793 (this page in markdown: same URL + `.md`) - Developer: [PRIMEPAY, LLC](https://appshunter.io/developer/583267796) - Category: Medical, Health & Fitness - Price: Free - Rating: 3.00/5 from 113 App Store ratings · 36 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 26 MB - Languages: American English, French (France), European Spanish - Released: 2012-12-13 - Data updated: 2026-06-11 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/primeflex-mobile/id583267793/reviews.md ## What is PrimeFlex Mobile? PrimeFlex Mobile provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts. PrimeFlex Mobile allows participants to access detailed account information right from their phones that includes account balances & activity, recent communications, the ability to contact PrimeFlex directly from the mobile application, and more. ## Key features - Manage benefit accounts - View account balances - Track account activity - Access recent communications - Contact support directly ## Recent user reviews (10 of 36) All indexed reviews: https://appshunter.io/ios/app/primeflex-mobile/id583267793/reviews.md ### 1/5 — Screwed up my HSA, will have problems with IRS *2022-01-03, version 21.0.0* They were supposed to forfeit my FSA balance in October, which never happened. Then they sent me a message right before 2022 saying that I still have funds. Promised to forfeit them again and of course did nothing. Only said that I need to spend those money to bring balance to 0 (genius!), which was obviously too late because it was in 2022. Totally misleading and screwed up my HSA contributions. Now I’ll have problems with IRS. ### 1/5 — Submit claim button is gone from home screen *2021-11-23, version 19.0.1* Cannot find where to submit a claim, not a user friendly at all. That's the first thing user should see when opening the app. Frustrating. Hopefully support will help me to find that hidden button to submit the claim. ### 1/5 — Keeps rejecting legitimate claims *2021-10-25, version 19.0.0* Constantly rejecting claims. A nightmare to use. ### 1/5 — Where can I see the status of a claim *2021-10-21, version 19.0.0* I filled my claims on the computer and then I went on the app and couldn’t find a place to see the stays off my claims I had submitted ### 1/5 — Claim *2021-10-04, version 19.0.0* I can’t find the tab to make a claim on the app. Things are very difficult to navigate. It’s a nightmare ### 1/5 — Rate App *2021-09-28, version 19.0.0* It is not S user friendly as the former version. It is more time consuming to navigate to the the places I need to go … ### 1/5 — No longer shows updated info after log on after WEX change *2021-09-22, version 19.0.0* No longer updates when prime switched to wex. Any ideas as to when the new app will be available to work with wex? When will you be his app work with the wex change in August? ### 1/5 — P.o.s. *2021-09-02, version 19.0.0* P.o.s ### 1/5 — It’s very difficult to find things *2021-03-12, version 15.0.1* I just want to submit a claim and I have to look everywhere for it. It should be one of the first things I see. Align with my account balance and total contributions, I can’t find anywhere with the date of my contributions. It makes it impossible to determine whether my latest contribution from my paycheck has arrived, unless I keep a separate tally outside the app. ### 5/5 — Less complicated *2020-12-30, version 15.0.1* Very easy to used no complaints easy access good job ## Frequently asked questions about PrimeFlex Mobile ### What does PrimeFlex Mobile do? PrimeFlex Mobile serves as a central hub for users to manage their consumer-driven healthcare and other tax-favored benefit accounts. It provides access to detailed account information directly from a mobile device. ### What are the key features of PrimeFlex Mobile? Key features include viewing account balances and activity, accessing recent communications, and the ability to contact PrimeFlex support directly through the application. It offers a comprehensive overview of your benefit accounts. ### Is PrimeFlex Mobile free to use? The application is free to download and use. However, it does display advertisements as part of its monetization model. ### Who is PrimeFlex Mobile for? This app is designed for participants who need to manage their consumer-driven healthcare and other tax-favored benefit accounts. It simplifies access to account information and support. ## Version history (last 5 releases) ### 23.08.00 — 2023-08-14 • Enable OTP authentication for participant registration.  • View HSA plan status on Accounts page.  • Ability to Transfers HSA funds to Devenir Investment.  • Various usability Improvements. ### 23.04.01 — 2023-04-13 • Ability to self-unlock an account • Ability to access HSA Tax Forms & Statements  • Improved Participant guidance for username character length  • Improved multiple accounts display  • Enhanced UI on Medicare and Lifestyle account screen  • New Beneficiary screens  • Application Version update  • Various usability Improvements ### 22.11.02 — 2023-01-03 •    Ability to access FSA/HSA store from home screen. •    View quarterly/monthly spending details in Account screen. •    View check cleared date on claims transaction. •    Various Usability Improvements. ### 22.11.01 — 2022-12-02 * Ability to access FSA/HSA store from home screen.   * View quarterly/monthly spending details in Account screen   * View check cleared date on claims transaction * Various Usability Improvements ### 22.11.00 — 2022-11-16 * Ability to access FSA/HSA store from home screen.   * View quarterly/monthly spending details in Account screen   * View check cleared date on claims transaction * Various Usability Improvements ## Apps similar to PrimeFlex Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Your Medical Encyclopaedia](https://appshunter.io/ios/app/your-medical-encyclopaedia/id421340740) | 4.6 (8) | Free | Medical | | [Shockwave Therapy](https://appshunter.io/ios/app/shockwave-therapy/id479660920) | 4.0 (2) | $4.99 | Medical | | [Chemical Maze - Shopping Companion](https://appshunter.io/ios/app/chemical-maze-shopping-companion/id363470500) | 3.6 (5) | $6.99 | Medical | | [Ameriflex](https://appshunter.io/ios/app/ameriflex/id1492393085) | 2.2 (60) | Free | Medical | | [ACDS CAMP](https://appshunter.io/ios/app/acds-camp/id1086870916) | 2.4 (236) | Free | Medical | | [AcuApp® Acupressure](https://appshunter.io/ios/app/acuapp-acupressure/id510935540) | 3.5 (2) | Free | Medical | ## More apps by PRIMEPAY, LLC - [PrimePay Employee App](https://appshunter.io/ios/app/primepay-employee-app/id1138815427) - [Time Clock: Managers](https://appshunter.io/ios/app/time-clock-managers/id1138828365) - [PrimePay Time Kiosk](https://appshunter.io/ios/app/primepay-time-kiosk/id1527491972) - [PrimePay Time & Scheduling](https://appshunter.io/ios/app/primepay-time-and-scheduling/id1527501842) - [PrimePay Benefit Services](https://appshunter.io/ios/app/primepay-benefit-services/id1570279178) All apps by PRIMEPAY, LLC: https://appshunter.io/developer/583267796 ## Related topics [primepay benefit services](https://appshunter.io/ios/topics/primepay-benefit-services) · [pka mobile app](https://appshunter.io/ios/topics/pka-mobile-app) · [asset health mobile](https://appshunter.io/ios/topics/asset-health-mobile) · [primepay](https://appshunter.io/ios/topics/primepay) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*