# Primero Insurance Company — Insured Access > Primero Insurance Company customer portal for policy management and payments. (iPhone/iPad app by PRIMERO INSURANCE COMPANY.) - Source: https://appshunter.io/ios/app/primero-insurance-company/id1059830362 (this page in markdown: same URL + `.md`) - Developer: [PRIMERO INSURANCE COMPANY](https://appshunter.io/developer/1059830361) - Category: Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 22 written reviews indexed - Age rating: 4+ - Requires: iOS 18.5 · 70 MB - Released: 2015-11-24 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/primero-insurance-company/id1059830362/reviews.md ## What is Primero Insurance Company? Primero Insurance Company Insured Access app can be used to make payments, view documents including ID Card (proof of insurance), agent information, accident procedures, and upload photos and documents. This app is for use by current Primero Insurance Company auto insurance customers only. Please contact your agent for your password. Email tech support anytime at appdev@primeroinsurance.com . ## Key features - Make payments - View ID card - Access policy documents - View agent information - Upload photos and documents - Accident procedures ## Recent user reviews (10 of 22) All indexed reviews: https://appshunter.io/ios/app/primero-insurance-company/id1059830362/reviews.md ### 1/5 — No open iOS *2025-02-02* No open iOS ### 1/5 — Horrible app *2025-01-13* Please. Just fix it. It’s absolutely awful. Can’t view anything. Can’t pay unless you call. It’s been stuck on a white screen. It’s just simply the worst insurance company and worst app I’ve ever come across. ### 1/5 — Horrible app *2025-01-09* It literally never works. ### 1/5 — Terrible *2024-12-31* The app does not work and even the website does not work. I guess I’ll have to pay over the phone which is an inconvenience to me because I prefer paying on app and being able to view my account ### 1/5 — App doesn’t work on iOS *2024-12-21* The app does not work for iPhones just pulls up a white screen. Also, the website doesn’t work on. Safari only works on chrome. Terrible insurance company and terrible app will be switching as soon as possible. I DO NOT RECOMMEND THIS INSURANCE COMPANY TO ANYBODY BUYER BEWARE. ### 1/5 — White screen *2024-12-21* It stays on a white screen when you open the app it’s not working. ### 1/5 — Trash *2024-12-20* It won’t even let me login just get a blank white screen ### 1/5 — App crashed *2024-12-07* Just opens a white page nothing on it, I tried redownloading it but same thing. ### 1/5 — There's budget cuts and then there's this app *2024-12-04* I don't think they have ever used the app themselves. I thought it was a faux insurance company. They are real and real stingy with app upgrades. ### 1/5 — La app nunca funciona *2024-11-25* Desde que se actualizó no puedo pagar por medio de la aplicación ## Frequently asked questions about Primero Insurance Company ### How do I get a password for the Primero Insurance Company app? You will need to contact your agent to obtain your password for the Primero Insurance Company app. This ensures secure access to your policy information. ### What kind of documents can I view in the Primero Insurance Company app? The Primero Insurance Company app allows you to view important documents such as your ID Card (proof of insurance) and other policy-related paperwork. ### Can I make payments through the Primero Insurance Company app? Yes, the Primero Insurance Company app supports making payments for your auto insurance policy, offering a convenient way to manage your account. ### Is the Primero Insurance Company app available on Android devices? The Primero Insurance Company app is currently supported on iPhone and iPad devices. Availability on other platforms may vary. ### How often is the Primero Insurance Company app updated? The Primero Insurance Company app was last updated on August 29, 2025, indicating regular maintenance and potential feature enhancements. ### What is the age rating for the Primero Insurance Company app? The Primero Insurance Company app has an age rating of 4+, making it suitable for a wide range of users. ### Who should I contact if I have technical issues with the Primero Insurance Company app? For any technical support regarding the Primero Insurance Company app, you can email tech support directly at appdev@primeroinsurance.com. ### Can I use the Primero Insurance Company app if I am not a current customer? No, the Primero Insurance Company app is strictly for use by current Primero Insurance Company auto insurance customers only. It provides access to your specific policy details. ## Version history (last 5 releases) ### 7.4.20 — 2025-08-29 Maintenance update to latest version of IOS. ### 4.4.17 — 2025-02-16 Maintenance release to prevent blank screen on initial startup. ### 4.4.11 — 2024-06-05 New interface, updated to current IOS version. ### 3.3.07 — 2018-03-28 This app has been updated by Apple to display the Apple Watch app icon. A new "Change Password" function has been added. Contact your agent for your password, or use the "Recover Password" button on the Login screen. Email appdev@primeroinsurance.com for support anytime. This version also includes pop-up fix for IOS-11 phones. ### 3.3.01 — 2018-02-17 A new "Change Password" function has been added. Contact your agent for your password, or use the "Recover Password" button on the Login screen. Email appdev@primeroinsurance.com for support. Fix to pop-up documents/payments creen. ## Apps similar to Primero Insurance Company | App | Rating | Price | Category | | --- | --- | --- | --- | | [浙江CA互认](https://appshunter.io/ios/app/ca/id1583677800) | — | Free | Business | | [WEMART ONLINE](https://appshunter.io/ios/app/wemart-online/id1583708440) | 1.0 (1) | Free | Business | | [SRP M-Power](https://appshunter.io/ios/app/srp-m-power/id1280528250) | 2.5 (122) | Free | Business | | [Payroll Professionals Kiosk](https://appshunter.io/ios/app/payroll-professionals-kiosk/id6449791327) | 5.0 (1) | Free | Business | | [DEXIS Hub](https://appshunter.io/ios/app/dexis-hub/id1584308040) | — | Free | Business | | [DG1 Management](https://appshunter.io/ios/app/dg1-management/id1580537700) | — | Free | Business | ## Related topics [biyo limited liability company](https://appshunter.io/ios/topics/biyo-limited-liability-company) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*