# PrimeServ EyeTech — MAN Remote Assist Platform

> MAN Remote Assist Platform (iPhone/iPad app by Maintastic GmbH.)

- Source: https://appshunter.io/ios/app/primeserv-eyetech/id1471501306 (this page in markdown: same URL + `.md`)
- Developer: [Maintastic GmbH](https://appshunter.io/developer/1351261559)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 18.0 · 72 MB
- Languages: American English, French (France), German (Germany), European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2019-07-31
- Data updated: 2026-09-04
- User reviews in markdown: https://appshunter.io/ios/app/primeserv-eyetech/id1471501306/reviews.md

## What is PrimeServ EyeTech?

PrimeServ EyeTech is a unique real-time collaborative solution on smart-glasses to speed up processes, reduce downtime by increasing customers satisfaction.


## Version history (last 5 releases)

### 23.0.1 — 2026-08-26

- Identify equipment faster with new asset thumbnail images.
- View linked maintenance plans and upcoming dates directly in the asset details to better track preventive work.
- Find work orders and past activities quickly by filtering the asset maintenance history by maintenance plan.

### 22.0.0 — 2026-07-13

- Maintenance Plan: Launched a system to create and manage recurring preventive plans.
- Plan Management: New web overview for planners to edit attributes and manage participants.
- Automated Scheduling: Enabled automated ticket generation with lead times for mobile execution.
- General Improvements: Added voice-to-text rich text support, included task descriptions in PDF reports, and expanded API editing for ticket custom fields and assets.

### 20.1.1 — 2026-06-03

- Create and manage custom task types, including billable (productive) and non-billable (non-productive) categories
- Track task time on mobile: start, pause, resume, finish, edit, and delete entries
- Admins can enable or disable time tracking for compliance reasons
- View productivity with new metric cards: total, billable, non-billable task times, and productivity
- Task list now includes columns for 'task time', 'assignee's team' filter and column, and a 'created on' filter and column

### 19.0.0 — 2026-04-22

- Workflow List View Improvements: Delete workflow reports, see version numbers at a glance, and benefit from a "new workflow" badge. Mobile users get a new overall “My Executions & Reports” view with improved filters.
- Basic Ticket Scheduling: Use standardized Start Date and Due Date fields with flexible configuration per ticket type. Sorting and filters like “Due this week” make planning easier than ever.
- Enhanced Mobile Task Filters: Quickly narrow down tasks by due date, status, assigned user, ticket type, functional location, or simply show “My open tasks.”
- Ticket Duplication: Duplicate tickets instantly or duplicate tickets automatically when duplicating an asset to save setup time.
- Global QR Code Scanner: The Asset module scanner is now upgraded to the new Global QR Code Scanner, which is also available in Workflows for consistent and faster access.

### 18.2.0 — 2026-02-25

- New Home View: Faster access to tickets, tasks, assets, chats, and workflows designed for machine operators and maintenance technicians.
- External Ticket Collaboration: Invite external users to view and communicate on tickets safely.
- Enhanced Comments & Attachments: Add photos, PDFs, and documents to ticket comments with inline display and full-screen preview.
- Improved Usability & UI: Refreshed ticket layout, clearer asset visibility, and smoother overall experience.
- Functional Location Filters on Mobile: Filter and search by functional location, asset name, serial number or by uncategorized assets.
- Web Improvements: Easily move folders and assets within the functional location tree.

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## More apps by Maintastic GmbH

- [Maintastic](https://appshunter.io/ios/app/maintastic/id1351261560)
- [KASTO VisualAssistance](https://appshunter.io/ios/app/kasto-visualassistance/id1393063404)
- [LindeGO](https://appshunter.io/ios/app/lindego/id1400831908)
- [ABP-EoD](https://appshunter.io/ios/app/abp-eod/id1469066371)
- [Schäfer Assist](https://appshunter.io/ios/app/schafer-assist/id1470368081)
- [KM Smart Assist](https://appshunter.io/ios/app/km-smart-assist/id1471501234)

All apps by Maintastic GmbH: https://appshunter.io/developer/1351261559

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*