# Primestin Care — user reviews

> 7 indexed App Store user reviews of Primestin Care by Primestin Care, LLC, rated 2.18/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/primestin-care/id6504777234/reviews
- App overview in markdown: https://appshunter.io/ios/app/primestin-care/id6504777234.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 12

## Most critical reviews (7 lowest-rated)

### 1/5 — Garbage

*2025-07-30*

Teladoc was so much better. This app is clunky and garbage.

### 1/5 — Total Garbage

*2025-07-05*

This was a clean money saving move on Zion Healthshare’s part that was not customer first. The app is non functional and the support is non existent.

### 1/5 — Terrible. I may leave Zion

*2025-05-22*

Primestin is a terrible experience. I may change health share providers over this. The app is awful. There is not even a back button if you push the wrong thing. Administrative service is bad and can’t seem to make simple changes. Visit waits are hours. If you are considering Zion health I would look elsewhere until they figure this out.

### 1/5 — Zion messed up

*2025-02-21*

Zion Healthshare switched from Teladoc to this… and that was a bad move. I have been trying for over an hour to get seen by a physician but their technology is so incredibly bad it isn’t working. Teladoc was established and gave a legitimate alternative to seeing our primary care physician, but this is worse than the hassle and money to go see a primary physician. This company was not ready for this amount of customers/patients so I am struggling to see how this is a value add to the Zion Healthshare membership.

### 1/5 — They Don’t let you get seen.

*2025-02-08*

Put in flu symptoms and they declined the visit. Pointless app if you can’t even see someone for a cold or flu.

### 5/5 — Great for scheduling

*2026-05-13*

I recently installed this app after the latest update and it worked great for scheduling an in person appointment with the doctor of my Choice. Love that I don’t have to make a call to do this!

### 5/5 — Moving in the right direction

*2025-10-14*

I was concerned at first because of the reviews. It looks like they have listened to the feedback because they are partnering with Teladoc again. I was seen by a provider in less than 10 minutes. The app is relatively basic, but it allows me convenient access to a doctor which is awesome.  Plus it’s only version two so will see what comes next.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*