# Primis Classic (Personal)

> Mobile banking app for managing accounts, transfers, deposits, and payments. (iPhone/iPad app by Primis Bank.)

- Source: https://appshunter.io/ios/app/primis-classic-personal/id725728307 (this page in markdown: same URL + `.md`)
- Developer: [Primis Bank](https://appshunter.io/developer/1053759987)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 1,821 App Store ratings · 31 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 113 MB
- Languages: American English
- Released: 2013-11-03
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/primis-classic-personal/id725728307/reviews.md

## What is Primis Classic (Personal)?

Are you a branch customer that wants to bank on the go? Our mobile app brings the classic banking experience right to your phone.

Keep track of:  
•	How much money you have 
•	Where and what you’ve been spending 
•	Transfer money from one of your accounts to another 
•	Turn on the Instant Balance feature so you know how much money you have without even logging in 
 
Pay yourself: 
•	Snap a pic of your check to add to your account 
•	Track your deposit history 
 
Pay bills or other people: 
•	Make a payment 
•	Use Zelle® to transfer money to another person 
 
Rest assured: 
We’re a Member FDIC, which means your money is protected. Your deposit accounts are insured up to $250,000 per depositor. We've also got your back with access to our knowledge hub so that you learn best practices when it comes to cyber security. 
 
Getting started: 
Download the app, then sign on with your Primis Online Banking username & password. Unsure of your username or password, or need a little help? Give us a call at 1.833.4Primis (833.477.4647).

## Key features

- Track account balances
- Monitor spending
- Transfer funds between accounts
- Deposit checks via photo
- Pay bills and people
- Use Zelle® for person-to-person payments
- Instant Balance feature

## What do users think of Primis Classic (Personal)?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 💡 Convenient mobile deposit feature
- 🚀 Easy to check balances and make transfers
- 💡 Responsive app

**Cons**

- 🐛 Login issues and inability to store credentials
- 🐛 Mobile deposit feature not working properly
- 🐛 App crashing or not functioning correctly
- 🐛 Inconsistent performance and frequent bugs

**Commonly reported bugs**

- App not loading or logging in properly
- Mobile deposit feature not working as expected
- Frequent crashes and performance issues
- Compatibility problems with older devices

**Most requested features**

- Add Face ID or biometric login support
- Improve mobile deposit instructions and feedback
- Provide more detailed transaction history and account information
- Fix login and credential storage problems

## Recent user reviews (10 of 31)

All indexed reviews: https://appshunter.io/ios/app/primis-classic-personal/id725728307/reviews.md

### 1/5 — App can’t properly store un/password on phone

*2024-05-18, version 23.2.30*

Each time I reset pw and login to app and instruct phone to store username/password , the next time I log in and says wrong un/password.     All of my other phone apps are able to securely store my app/website username/pw.

I hate the Primis App/ website with a vengeance.

They also lock your account if you don’t log in frequently.  It’s the worst - hate it.

### 5/5 — Super easy compared to larger bank

*2024-05-12, version 23.2.30*

Site is much more user friendly than it’s larger competitors, who constantly add layers of (sales) opportunities in the process of trying to do bill pay, transfers, etc.

### 1/5 — Mobile deposit feature doesn’t work

*2024-01-27, version 23.1.80*

App fails to give instructions on how to endorse a check completely. If “Primis” isn’t include on the back of a check later that day user will receive a message check was rejected. App fails to tell user why a check is rejected meaning user has to call or chat with a rep. App no longer shows the status of a remote deposited check…pending, when it will clear. Better off depositing checks at a different bank and doing a wire transfer or just not making a mobile deposit. App needs a lot of work.

### 1/5 — Don’t use Face ID

*2024-01-15, version 23.1.80*

I used Face ID from the start. I still had my password and user ID written down. I broke my phones Face ID and now even though I have my information written down it claims it can’t verify who I am.

It’s very inconvenient. I hope this is just a bug. I tried deleting and redownloading and sti have the same issue.

### 1/5 — Zero Stars! Can’t login

*2024-01-04, version 23.1.80*

App won’t let me login.

### 2/5 — Would be great if it let me log in

*2023-11-28, version 23.1.80*

Seems my password and login works on the website, but not on the app. The second star is for the interest rate.

### 5/5 — Great !

*2023-11-03, version 22.2.210*

Love the ease and convenience of checking my balances and making transfers day or night.

### 1/5 — Horrible App

*2023-07-30, version 22.2.210*

This app only works about half the time. It stops accepting passwords for no reason and requires constant communication with customer service just to have access to my account. Zelle only appears on occasion and otherwise is not usable. The worst banking app I’ve ever experienced.

### 4/5 — Needs to add FaceID

*2023-07-10, version 22.2.210*

The app is clean and simple. Just a huge pain to log in each time via pw. Please please add FaceID support.

### 2/5 — Won’t let me login

*2023-06-23, version 22.2.210*

I have been using the app for several months with no problems and for the last 2 days I have been unable to login. The screen just says loading with the little spinning icon. I cannot login to the website either because it says my username and password are wrong. I try to reset and it says it sends my info to my registered device but I receive nothing. I’m very frustrated.

## Frequently asked questions about Primis Classic (Personal)

### What can I do with the Primis Classic (Personal) app?

The app allows you to manage your bank accounts on the go. You can track your balances, monitor your spending, transfer money between your accounts, deposit checks by taking a photo, and pay bills or other individuals using Zelle®.

### Is my money safe with this banking app?

Yes, your money is protected. The bank is a Member FDIC, meaning your deposit accounts are insured up to $250,000 per depositor. The app also provides access to a knowledge hub for cybersecurity best practices.

### How do I get started with the app?

To get started, download the app and sign in using your existing Primis Online Banking username and password. If you need assistance with your login details or have questions, you can contact customer support by phone.

### Can I deposit checks using the app?

Yes, you can deposit checks conveniently by snapping a picture of your check. The app also allows you to track your deposit history.

### What are the costs associated with using this app?

Based on the provided information, the app itself is free to download and use. There are no explicit mentions of subscription fees or in-app purchases for core banking functionalities.

## Version history (last 5 releases)

### 25.2.100 — 2026-02-16

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.32 — 2025-09-03

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.30 — 2025-07-09

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-02-20

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

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## More apps by Primis Bank

- [Primis Classic (Business)](https://appshunter.io/ios/app/primis-classic-business/id976190893)
- [Panacea Mobile Banking](https://appshunter.io/ios/app/panacea-mobile-banking/id1537832907)
- [Primis V1be](https://appshunter.io/ios/app/primis-v1be/id1547462486)
- [Panacea Mobile Business](https://appshunter.io/ios/app/panacea-mobile-business/id1559972324)
- [Primis Digital Personal](https://appshunter.io/ios/app/primis-digital-personal/id1569856504)

All apps by Primis Bank: https://appshunter.io/developer/1053759987

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*