# Primis Digital Banking — Primis Digital Banking Upgrade

> FDIC-insured digital bank offering secure, fee-free banking with early direct deposit. (iPhone/iPad app by Primis Bank.)

- Source: https://appshunter.io/ios/app/primis-digital-banking/id6736600923 (this page in markdown: same URL + `.md`)
- Developer: [Primis Bank](https://appshunter.io/developer/1053759987)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 289 App Store ratings · 37 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 183 MB
- Languages: American English, French (France), European Spanish
- Released: 2024-11-01
- Data updated: 2026-08-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/primis-digital-banking/id6736600923/reviews.md

## What is Primis Digital Banking?

Ready for a banking app that redefines what you expect from digital banking? You’re in the right place. With us, it’s all about giving you a banking experience that’s smarter, faster, and more secure.

Why settle for either cutting-edge tech or financial stability when you can have both? We combine the innovation of a fintech with the security of an FDIC-insured bank, giving you powerful features with the peace of mind you deserve.

YOU’RE SECURE
Before we tell you what makes us stand out, let’s start with what makes us safe. Primis is an FDIC member bank, which means the federal government insures your deposits. Plus, with advanced encryption protecting your data, your money and information stay secure every time you log in.

YOU’RE IN GOOD COMPANY
Customers with millions of dollars trust us to safeguard and grow their money. We have a team dedicated to tackling fraud and keeping your money safe from cyber scammers. 

YOU CAN CALL US 24/7/365
366 on leap years. Our Virginia-based customer care center is open all the time, staffed with real Primis teammates. Some digital banks outsource customer service to overseas call centers. That’s not our style. 

NO FEES. NO KIDDING.
No account fees, no per-item fees, no overdraft fees—and no ATM fees. With Primis, we believe banking should be easy, not loaded with fees and fine print. For checking, we’ll refund ATM fees from other banks on the business day your statement cycle ends. (Heads up: Savings Accounts are not eligible for refunds of ATM fees from other banks.)

MOVE MONEY.
We expect you’ll want to spend your money and make deposits. Some banks want to charge you for this, which blows our mind. With Primis, you can send money to friends and family as fast as a text – with no transfer fees. Make deposits and schedule bill payments any time all from within our app. You can even get paid early. Once we’re notified of an upcoming direct deposit, we’ll go ahead and credit your account, up to two days early.

ACCOUNTS THAT STAND OUT. 
 We’re not just another pretty face. Our tools are top-notch, and our products speak for themselves. Choose an account that earns competitive interest or one that rewards you with every debit card purchase.

## Key features

- FDIC-insured deposits
- Advanced data encryption
- 24/7 US-based customer support
- No account, per-item, or overdraft fees
- Fee-free money transfers
- Early direct deposit
- Debit card rewards

## What do users think of Primis Digital Banking?

Overall sentiment: mixed

**Pros**

- 💰 Competitive interest rates (4.35% APY)
- 📱 Modern, cleaner app design
- 👍 Improved funds transfer interface
- 📞 Stellar phone customer support
- ✅ APY now visible in app (after fix)
- 🔄 Plaid integration for easier transfers
- ⚡ App performance improvements

**Cons**

- 🐛 Frequent app crashes and bugs
- 🔌 Unreliable technology infrastructure
- 📵 Poor customer service responsiveness
- ❌ Removed debit card cashback feature
- ❌ Removed debit card lock/unlock functionality
- ❌ No Zelle integration (promised but not delivered)
- ❌ No wire transfer functionality in app
- 📱 iPad landscape mode not supported
- ⏱️ Delayed transaction posting (checks, ACH)
- 🎨 Awkward app icon with 'upgrade' badge
- 📊 Forced spending widget cannot be removed
- 🔤 Oversized fonts with poor space efficiency
- 🔄 App resets to home page when swiped out
- ❌ No push notifications for deposits
- ❌ Limited alert options (text/email only)

**Commonly reported bugs**

- Mobile deposit process is clunky and requires multiple retakes
- Mobile deposit camera doesn't auto-capture photos
- Account info tab broken for checking and savings views
- iPad app doesn't switch to landscape mode
- App reloads and resets to home page when swiped out
- Oversized fonts and inefficient space usage on transaction pages
- Account access blocked due to internal errors
- APY information was missing after November 2024 update
- Account statements not displaying (showing errors)
- Closed account statements completely missing
- Jr. suffix causes mobile deposit difficulties
- Transaction posting delays (checks, ACH transfers)

**Most requested features**

- Debit card lock/unlock functionality in app
- Zelle integration
- Wire transfer functionality in app
- Push notifications for deposits and transactions
- iPad landscape mode support
- Copy and paste for account/routing numbers
- Ability to customize or remove spending widget
- Account grouping options
- Real-time transaction posting
- Push notification alerts
- Remove 'upgrade' badge from app icon

## Recent user reviews (10 of 37)

All indexed reviews: https://appshunter.io/ios/app/primis-digital-banking/id6736600923/reviews.md

### 1/5 — Password doesn’t work

*2026-07-22, version 26.04.17*

Your mobile banking credentials will NOT work on this app!!

### 5/5 — So happy I joined this bank!

*2026-05-16*

The benefits are great plus the options you get to move money with ease, pay bills, do wire transfers, and get a Vibe pickup or delivery is fantastic

### 3/5 — App

*2026-02-13*

It would be five stars if we could turn our debit cards on and off through the app.

### 1/5 — Avoid this bank

*2026-01-22, version 25.11.11*

App is clunky, unreliable and customer service is unreachable/non-existent.

### 3/5 — Removing account features

*2025-11-02*

They completely eliminated the debit card cashback, no Zelle function as others noted, APY is no longer competitive with savings banks.. so naturally my usage of Primis is going to be much less now and it’s disappointing. They also never rewarded me for certain promotions they advertised.

And that app icon! Why does it still have that “upgrade” text on it, so unnecessary.

### 1/5 — Unreliable

*2025-10-24*

They have a poor history with maintaining technology, things are always down and very buggy. Due to an internal error they had on my account, I cannot access my own money for days and they have been very unwilling to help, despite admitting it’s their fault. Except only I, the customer, is paying a heavy price.

### 5/5 — Incredible Bank

*2025-10-10*

This bank is the best !

### 3/5 — Outstanding bank but no Zelle

*2025-09-19*

Primis digital bank is outstanding. Customer service, ease of use, features. But one glaring whole is that they don’t have Zelle. They say it is coming and once it does I will update my review. Other than that one thing everything else has been amazing.

### 5/5 — Vast improvement

*2025-08-24*

The new app is clean and functional. Developer has also listened to feedback and the app now shows the interest rate.

Mobile deposits never worked for me in the old app, time will tell in this one. Looks good though.

### 1/5 — Cannot lock unlock debit card within app

*2025-08-04*

This app does not support lock/unlock debit card functionality.

## Frequently asked questions about Primis Digital Banking

### What is Primis Digital Banking?

Primis Digital Banking is a digital banking platform that combines the innovation of a fintech company with the security of an FDIC-insured bank. It offers a smarter, faster, and more secure banking experience with features like early direct deposit, fee-free transfers, and competitive interest rates.

### What are the key features of Primis Digital Banking?

Key features include FDIC-insured deposits for security, advanced encryption to protect your data, 24/7 customer support from a US-based team, and absolutely no account, per-item, or overdraft fees. You can also enjoy fee-free money transfers, get paid up to two days early with direct deposit, and choose accounts that earn competitive interest or offer debit card rewards.

### Is Primis Digital Banking free to use?

Yes, Primis Digital Banking operates on a fee-free model. There are no account fees, no per-item fees, and no overdraft fees. They also refund ATM fees from other banks for checking accounts at the end of your statement cycle, making banking easy and transparent.

### How secure is my money with Primis Digital Banking?

Your money is highly secure with Primis Digital Banking. As an FDIC member bank, your deposits are insured by the federal government. Additionally, the app employs advanced encryption to protect your data and has a dedicated team focused on tackling fraud and safeguarding your funds from cyber threats.

### Who is the target audience for this app?

This app is designed for individuals who are looking for a modern, convenient, and secure digital banking solution. It's ideal for those who value fee-free services, excellent customer support, innovative features like early direct deposit, and the peace of mind that comes with FDIC insurance.

## Version history (last 5 releases)

### 26.08.05 — 2026-08-07

- Performance enhancements and bug fixes.

### 26.07.18 — 2026-08-05

- Performance enhancements and bug fixes.

### 26.04.17 — 2026-07-20

- Performance enhancements and bug fixes.

### 26.02.25 — 2026-04-18

- Performance enhancements and bug fixes.

### 26.02.11 — 2026-02-14

- Bug fixes.

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## More apps by Primis Bank

- [Primis Classic (Personal)](https://appshunter.io/ios/app/primis-classic-personal/id725728307)
- [Primis Classic (Business)](https://appshunter.io/ios/app/primis-classic-business/id976190893)
- [Panacea Mobile Banking](https://appshunter.io/ios/app/panacea-mobile-banking/id1537832907)
- [Primis V1be](https://appshunter.io/ios/app/primis-v1be/id1547462486)
- [Panacea Mobile Business](https://appshunter.io/ios/app/panacea-mobile-business/id1559972324)
- [Primis Digital Personal](https://appshunter.io/ios/app/primis-digital-personal/id1569856504)

All apps by Primis Bank: https://appshunter.io/developer/1053759987

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*