# PrimoHoagies®

> Mobile app for ordering hoagies, managing rewards, and digital gift cards. (iPhone/iPad app by PrimoHoagies Franchising Inc.)

- Source: https://appshunter.io/ios/app/primohoagies/id1251052865 (this page in markdown: same URL + `.md`)
- Developer: [PrimoHoagies Franchising Inc](https://appshunter.io/developer/1251052864)
- Category: Food & Drink
- Price: Free
- Rating: 2.70/5 from 50 App Store ratings · 114 written reviews indexed
- Age rating: 4+
- Requires: iOS 13 · 4 MB
- Languages: American English
- Released: 2017-06-26
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/primohoagies/id1251052865/reviews.md

## What is PrimoHoagies®?

It's Not Just a Hoagie... It's a Primo. PrimoHoagies offers the best hoagies with the finest quality ingredients.

The app allows you to easily place orders, earn rewards points, redeem offers, and manage your rewards account. You'll also be able to save your gift cards in the app and use them to pay in-store using a QR code. You can even send a gift to someone - choose from a variety of custom gift card designs and add a personal message to your recipient.

Features:

- Order online
- Earn rewards points, view available offers, set favorite stores
- Browse the full PrimoHoagies menu
- Manage your gift cards and use them to pay in-store using a QR code
- Find locations closest to you
- View previous order history and easily reorder
- Manage your account settings

## Key features

- Online ordering
- Rewards points and offers
- Digital gift card management
- In-store QR code payment
- Menu browsing
- Location finder
- Order history and reordering

## What do users think of PrimoHoagies®?

Overall sentiment: negative

**Pros**

- 🥪 High-quality food product
- 👍 Improved UI in newer version
- 💰 App-exclusive discounts available
- 🎉 Rewards program visibility improved

**Cons**

- 🐛 Frequent app crashes and freezes
- ❌ Missing payment submit button
- 📝 Requires manual data entry every transaction
- 🔐 No Apple Pay support
- 💳 Cannot save credit card information
- 📍 Address not saved between orders
- ⚠️ Excessive push notifications
- 🔄 Cart resets unexpectedly
- 🚫 Login failures and authentication errors
- ⏱️ Extremely slow performance
- 🎯 Confusing and cluttered UI design
- 📧 SMS verification codes never arrive
- 🔗 Broken links and dead buttons
- 🌐 Web wrapper instead of native app
- ❓ Rewards points not applied
- 🔴 Location switching glitches
- 📱 Inconsistent form field behavior
- 🚨 Unable to add items to cart
- ⚙️ Registration process broken
- 🔌 Session timeout issues

**Commonly reported bugs**

- App crashes during checkout
- Payment submit button not visible or clickable
- Login credentials rejected despite being correct
- SMS verification codes not sent
- Cart items disappear when navigating away
- Address field not auto-populating from saved data
- Credit card field remains blank on input
- App freezes on rewards section
- Location randomly switches to different store
- Add to cart button disappears after customization
- Form fields labeled in red on red background
- Zip code validation rejecting valid codes
- Notifications re-prompt despite being disabled
- Rewards points not credited after purchase
- Promo codes not recognized in app
- Session expires during order process
- Cheesesteak menu item visible but not orderable
- App requires multiple login attempts
- Page sections constantly breaking
- Icons hidden or out of view

**Most requested features**

- Apple Pay integration
- Save credit card information
- Save delivery address as default
- Favorites/quick reorder feature
- Proper shopping cart functionality
- Native app instead of web wrapper
- Increase special instructions character limit
- Ingredient substitution options
- Auto-populate saved user information
- Unified rewards and login system
- One-click checkout
- Better form autofill compatibility
- Persistent shopping cart between sessions
- Payment method flexibility (gift cards, etc.)
- Improved notification settings control

## Recent user reviews (10 of 114)

All indexed reviews: https://appshunter.io/ios/app/primohoagies/id1251052865/reviews.md

### 1/5 — Inconvenient

*2026-02-19, version 2.0.3*

Terrible UI design.  Tons of unnecessary clicks.  Poor fit to screen ratio.  Payment processing feels extremely outdated.  No Apple Pay and no saving credit card details so manual key in payment details every transaction.  So bad I just call and pay at pickup.

### 1/5 — Time Thief

*2025-12-12, version 2.0.3*

This is so much work to just order something.  You have to pretty much give out the middle launch code to complete an order.  If I pay with a credit card why do you need all my personal info?  Also, I still can’t figure out how to become a member for rewards.  Registering with this app is brutal.  15 minutes just to get the app (had to update!) and order two sandwiches for pickup.  You are so lucky they taste great!  Would have bailed years ago

### 3/5 — Sandwiches > App

*2025-08-17*

The app is fine. Basic functionality. It would be really helpful if I didn’t have to re-enter my basic info (address) every time I order. It would be great to add a “favorites” feature so you don’t have to browse and customize every time. And please please please add Apple Pay!

### 1/5 — App down

*2025-08-14, version 2.0.3*

App crashed on “App Day” - classic

### 2/5 — Push marketing. Unable to sign up for loyalty program.

*2025-07-29*

App sends daily promotions via push notification. User must turn off all notifications for this app and give up the useful order pushes.

Unable to sign up for loyalty program: requires SMS verification, but the texts come hours after the request

### 5/5 — Real Hoagies now in Texas

*2025-07-19, version 2.0.3*

Finally, I’m able to get real Italian sandwiches in Texas!

### 2/5 — Payment method options

*2025-06-25, version 2.0.3*

It’d be great if you could have our address saved or allow saving payments or using Apple Pay. It’s bad UX to require that every single time…

### 1/5 — Wont let me order

*2025-05-06, version 2.0.3*

Please fix this major error. I have tried to order both pickup and delivery through this app and both will not let me. It says the zip code is incorrect when it is not. Glassboro NJ has a zip code of 08028 so when i type that why will it not let me order. Please fix

### 3/5 — You need Apple Pay

*2025-04-16*

The app is great because it’s cheaper on the app that it is to give DD or GH a cut, but you have to type in your card number every single time. Get Apple Pay on the app or at least give us the option to pay in person.

### 1/5 — Awful

*2025-03-24*

If you have notifications disabled for this app, it prompts you to reenable them every time you open it, which is somewhere between obnoxious and abusive. The checkout process is amateurish. You can’t save address and credit card info, Apple Pay isn’t supported, and the forms are set up in such a way that using autofill is a tedious pain. It would be faster to place an order by phone. Far and away the worst restaurant-ordering app I’ve ever used.

## Frequently asked questions about PrimoHoagies®

### What can I do with the PrimoHoagies app?

The app allows you to easily place orders for hoagies, earn and manage rewards points, and redeem offers. You can also manage your digital gift cards, use them for in-store payments via QR code, and send digital gifts to others.

### How do I pay in-store with the app?

You can add your gift cards to the app and then use a QR code generated within the app to pay for your order in-store at any PrimoHoagies location.

### Can I reorder past purchases?

Yes, the app keeps a record of your previous order history. This allows you to easily view past orders and reorder your favorites with just a few taps.

### Is the app free to download and use?

Yes, the PrimoHoagies app is free to download. There are no charges for using the app itself, though you will pay for the food orders you place.

### Where can I find PrimoHoagies locations?

The app includes a feature to find the PrimoHoagies locations closest to you. This helps you easily locate a store for pickup or in-store payment.

## Version history (last 5 releases)

### 2.0.3 — 2025-01-12

Push notifications

### 2.0.1 — 2024-07-10

Bug fixes

### 2.0.0 — 2024-07-09

- Fully revamped interface

### 1.2.0 — 2018-09-29

General updates

### 1.1.14 — 2018-07-11

Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*