# Prince William Water — user reviews

> 5 indexed App Store user reviews of Prince William Water by Prince William County Service Authority, rated 2.60/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/prince-william-water/id6498718493/reviews
- App overview in markdown: https://appshunter.io/ios/app/prince-william-water/id6498718493.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (5 lowest-rated)

### 1/5 — Crash

*2026-05-12*

Trashy app always crashes

### 1/5 — Doesn’t work

*2025-06-21*

All the buttons at the bottom of the app work BUT the Home one which is what you need to get to your account. So if you were looking to pay your bill or view your usage, this app is NOT for you. 

However if you are looking to report an issue. Then you are in luck and can get to the page with the contact form but you could save yourself time and storage space on your phone and just call or email them instead.

**Developer response:** We apologize for the trouble you’ve had logging in. We’ve verified that all screens are working properly. If you continue to experience issues, please reach out to us at CustomerService@pwwater.org or call 703-335-7950. Our team is happy to assist, and we hope to improve your experience.

### 1/5 — App Doesn’t Work

*2024-11-11*

I can’t even login to my account to see my statement.

**Developer response:** We’re sorry for any trouble you’ve had logging in. For further assistance, please feel free to email us at CustomerService@pwwater.org or call us at 703-335-7950. We’re here to help and hopefully turn this rating around :)

### 5/5 — Useful app

*2025-11-18*

You are able to report a problem directly from the app!

### 5/5 — Easy app

*2024-07-02*

The apps does what I was hoping it would do, and it’s easy to use!

**Developer response:** Thank you so much for your positive feedback! We're thrilled to hear that our app meets your expectations.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*