# Princess Cruises

> Cruise vacation planning and onboard experience enhancement app. (iPhone/iPad app by Global Experience Innovators.)

- Source: https://appshunter.io/ios/app/princess-cruises/id6469049279 (this page in markdown: same URL + `.md`)
- Developer: [Global Experience Innovators](https://appshunter.io/developer/1275281240)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 2.40/5 from 3,158 App Store ratings · 961 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 136 MB
- Languages: American English
- Released: 2023-12-27
- Data updated: 2026-09-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/princess-cruises/id6469049279/reviews.md

## What is Princess Cruises?

The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard. 

Before you arrive, use this app to:
- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps 
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa


Once onboard, connect to our ship's MedallionNet wifi so you can:
- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete required Safety Essentials steps before setting sail. 
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
– Track onboard spending and package redemption statuses in real-time
and much more!

We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.

## Key features

- Guided OceanReady® check-in
- Dining and specialty restaurant reservations
- Shore excursion booking
- Onboard activity and deck plan information
- Lotus Spa booking
- OceanNow® ordering service
- Ship navigation and mate locator

## Chart rankings

- #119 in Top Free · Travel (US App Store)

## What do users think of Princess Cruises?

Overall sentiment: negative

**Pros**

- 🚀 Intuitive navigation
- 👍 Improved dining reservations
- 📍 Useful ship maps and schedules
- 🤝 Shipmate tracking and chat

**Cons**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and session timeouts
- 🔍 Difficult to find information
- 🤔 Missing key features from old app
- 🤯 Frustrating user experience

**Commonly reported bugs**

- Login issues and lost user data
- Inaccurate loyalty status display
- Unreliable order tracking and fulfillment
- Incompatibility with older devices

**Most requested features**

- Ability to view all booked cruises
- Notifications for messages and updates
- Integrated dining, excursion, and spa booking
- Seamless sync between app and website
- Customizable dashboard and filters

## Recent user reviews (10 of 961)

All indexed reviews: https://appshunter.io/ios/app/princess-cruises/id6469049279/reviews.md

### 1/5 — How Many Years Later & It’s Still Horrible!?!

*2026-08-20, version 1.10.2*

This is by far the worst app I have ever been subjected to.  The latest reconfiguration is much worse than what was already in place.  When will Princess wake up & get new management who actually knows what they’re doing & cares about their customers?

### 5/5 — Didn't work on land

*2026-08-17, version 1.10.2*

Works just as good on land as UDBapp does without WiFi

### 2/5 — Not helpful

*2026-08-16, version 1.10.2*

Unable
To even add my booking to the app. Have tried numerous times. Only suggestion in Princess app is to use website - won’t be helpful during the cruise. Very surprised this company does not have good tech support.

### 5/5 — It’s so easy!  Princess Cruise App

*2026-08-14, version 1.10.2*

You definitely need the app to put things at your fingertips!  It makes your stay on board easier and information at your fingertips!

### 1/5 — Issue with registration

*2026-08-14, version 1.10.2*

App requires date of birth fields to be filled in. Cannot do as no day/date/year options available. Refreshed the page. Still no joy.

### 1/5 — Can’t reload it

*2026-08-13, version 1.10.2*

Old nor new app will reload… had trouble on previous cruise with app- was hoping this was fixed by now- 🙃

### 2/5 — Many issues

*2026-08-12, version 1.10.2*

I’m a first time user and this app is not friendly. Can’t add my passport as there is no save button. App lags.

### 1/5 — Worst app around

*2026-08-10, version 1.10.2*

This is the worse app I’ve ever had to deal with. Completely unusable if you want to update your profile. Updating yours or family members address, photo, phone number, contact details, citizenship details or payment card is continuously met with “internal server error” or “error, bad request”.
You really do need to sort this mess out if you want people to do all booking in work for you.

### 5/5 — Good overall

*2026-08-10, version 1.10.2*

Basic app but does the trick!

### 1/5 — Problem downloading

*2026-08-10, version 1.10.1*

I know I have an older phone but description said an older version would download.  Nothing. App will not open.

## Frequently asked questions about Princess Cruises

### What can I do with the Princess Cruises app before my trip?

Before arriving at the port, you can use the app to save time by completing your check-in and uploading required travel documents through the guided OceanReady® steps. You can also make dining reservations, purchase vacation packages, book shore excursions, and learn about onboard activities and deck plans.

### What features are available once I'm onboard?

Once onboard, you can connect to the ship's MedallionNet Wi-Fi to order food and beverages via the OceanNow® service, complete safety steps, navigate the ship, locate shipmates, view and book shore excursions, and track your spending. You can also manage dining reservations and get 24/7 help via CrewCall chat.

### Does the app cost money to use?

The Princess Cruises app itself is free to download and use. However, certain services like the OceanNow® ordering service may have a one-time fee, though this is complimentary with the Princess Plus® or Princess Premier® Packages.

### Is the app compatible with my device?

The description does not specify exact compatibility requirements. However, it is recommended to turn on automatic updates to ensure you have the latest features, suggesting it is available on common mobile operating systems. It is best to check your device's app store for specific compatibility details.

### What are the main benefits of using the app for my cruise?

The app aims to enhance your cruise experience by streamlining pre-cruise preparations like check-in and reservations, and by providing convenient access to onboard services, navigation, and entertainment information. It helps you make the most of your vacation by keeping all essential planning and real-time information in one place.

## Version history (last 5 releases)

### 1.10.2 — 2026-07-14

This release includes bug fixes and performance improvements to help keep your experience smooth and reliable.

### 1.10.1 — 2026-06-30

Bug fixes and enhancements

### 1.10 — 2026-06-18

We've made it easier to plan your cruise, right from the app.
• Redesigned navigation – Find what you need faster, with menus organized around your trip journey
• Clearer section names – We renamed key areas of the app so it's easier to browse and find what you're looking for
• Bug fixes and performance improvements

### 1.9.1 — 2026-04-21

- With this release, guests can now reserve Specialty Dining without entering a credit card

### 1.9 — 2026-03-17

- Support for our Boarding Pass service
- Add your Boarding Pass to Apple Wallet for easier access
- Various enhancements and minor bug fixes

## Apps similar to Princess Cruises

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Cruise Norwegian - NCL](https://appshunter.io/ios/app/cruise-norwegian-ncl/id1126094257) | 4.8 (108,529) | Free | Travel |
| [Shipmate: Plan & Track Cruises](https://appshunter.io/ios/app/shipmate-plan-and-track-cruises/id380449520) | 4.8 (49,759) | Free | Travel |
| [Royal Caribbean International](https://appshunter.io/ios/app/royal-caribbean-international/id1260728016) | 4.8 (1,236,668) | Free | Travel |
| [myAmaCruise](https://appshunter.io/ios/app/myamacruise/id1241963248) | 4.9 (30,873) | Free | Travel |
| [Holland America Line Navigator](https://appshunter.io/ios/app/holland-america-line-navigator/id1450557920) | 4.5 (37,197) | Free | Travel |
| [Celebrity Cruises](https://appshunter.io/ios/app/celebrity-cruises/id1313008863) | 4.7 (301,925) | Free | Travel |

## More apps by Global Experience Innovators

- [OceanView® TV](https://appshunter.io/ios/app/oceanview-tv/id1282663878)
- [Princess MedallionClass](https://appshunter.io/ios/app/princess-medallionclass/id1475028048)

All apps by Global Experience Innovators: https://appshunter.io/developer/1275281240

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*