# Princess Polly: Fashion Shop — user reviews > 67 indexed App Store user reviews of Princess Polly by Princess Polly Online Pty Ltd, rated 4.85/5 from 3,344 ratings. - Source: https://appshunter.io/ios/app/princess-polly-fashion-shop/id1491420831/reviews - App overview in markdown: https://appshunter.io/ios/app/princess-polly-fashion-shop/id1491420831.md - Rating breakdown: 5★ 3,011 · 4★ 233 · 3★ 63 · 2★ 13 · 1★ 25 ## Newest reviews (10 of 67) ### 3/5 — Good but can be improved *2024-08-31* The app is good easy to use but it glitches sometimes and glitches out of the app plus it would be good if items got removed once sold out ### 3/5 — Can’t use Wishlist *2024-08-17* App is good for browsing but there are some key issues that make the usability of this app really poor. 1. Can’t use the Wishlist feature!! I can’t load the tab, nor can I add anything to my Wishlist - I can only add it to my bag, so that’s what I’ve been doing lately to save the items I want to revisit later 2. Some links are broken, which makes it hard to search for some items Please get these working because I usually shop on my phone, and it’s much easier to scroll on an app rather than chrome or safari! ### 3/5 — It’s okay *2023-12-28, version 16.2* They got plenty of options however website doesn’t show accurate measurement information. It’s really hit or miss. It would be nice if there was actually measurement of clothing ### 5/5 — Love love love *2023-12-14, version 16.1* Love Princess Polly! Clothes are great quality and they are so cute ### 2/5 — TAXES *2023-10-10, version 15.1* ADD TAXES WHEN ADDED TO CHART. WENT TO CHECKOUT AND HAD TO TAKE HALF MY ITEMS OUT BECAUSE PRINCESS POLLY KEPT ON MAKING IT MORE EXPENSIVE ### 2/5 — Happy but not *2023-10-08* I absolutely love princess Polly’s clothes, and the fact that there is gorgeous plus size clothes is unbelievably amazing. But with the plus size section on the app it isn’t showing all of the clothes, and when you press on the “shop all curve” it brings up “oops, there was a error”. It has been like this for me for about a month or longer which is a bit annoying. Other than that I love the clothes but that really needs fixed 😭 ### 5/5 — Georgia *2023-05-26, version 13.9* Best delivery service ever ### 2/5 — Errors *2023-04-15, version 13.7* Kept telling me there was an error when I try stroll her click on an item, every time I went to time shopping chart it was empty again after putting stuff in it. ### 2/5 — i am not happy *2022-11-28, version 12.2* I was just editing my cart and all of my items disappeared from my favourites and cart. Can you please fix it asap as i would like to get black friday sales. ### 2/5 — Overpriced *2022-01-29, version 7.9* Just overpriced in general ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely glitchy *2026-06-26* I don’t mind Princess Polly as a brand, but this app isn’t very good. It’s extremely laggy and slow. SUPER glitchy, I checked the other apps on my phone to ensure it wasn’t just my connection and everything else runs smoothly so hopefully they fix this bug soon as it makes it really hard to shop ### 1/5 — So slow and laggy *2026-03-11, version 25.2* I love PP but this app is a nightmare. It is so incredibly laggy and heats up my phone for no reason. Please fix this because it takes the joy out of online shopping ### 1/5 — fix the app *2025-11-16* The previous app worked far better than the current version. Whatever has been changed in the latest update needs to reversed. It has made the app slow, buggy and hard to use. All my wishlists disappeared with the new version and everytime I make one now they completely disappear in the middle of adding to them. Make that make sense. I love princess Polly but the apps new buggy update has made it unbearable to use and takes away the enjoyment of online shopping. ### 1/5 — Disappointed *2025-09-12* ⭐☆☆☆☆ Terrible experience with Princess Polly. They messed up my order not once but twice, and I ended up paying for packaging even though they claim returns are “free.” The error was completely on their end, yet they showed no apology or responsibility. On top of that, the material is cheap and nowhere near worth the high price. Their customer service is unprofessional and has no idea what they’re doing. Definitely not shopping here again. ### 1/5 — Wishlist Feature Doesn’t Work *2024-11-23, version 21.4* Unfortunately, the wishlist feature is a major letdown. I can’t add items to or even view my Wishlist, which is really frustrating. Princess Polly needs to update the app so customers can easily save and access their favorite pieces. ### 1/5 — can’t add anything to favourites/wish list *2024-07-02, version 17.5* i tap the heart. it comes up with the sizing, i choose the size and tap save but it’s like it’s not even registering that i tapped save. problem has been like this for months, even on my old phone. not sure why. ### 1/5 — terrible service *2023-05-04, version 13.8* offers next day delivery but take upto four days clothes are cheap material don’t bother ### 1/5 — Hot tip *2023-01-24, version 13.1* Knowing what size the model wears is absolutely useless to everyone if you don’t include her hight. How you managed to over look this extremely basic and common sense feature that any intelligent online shopping app would quite obviously include (the other ones seem to have no trouble with it) is totally beyond me. ### 1/5 — Force Closes all the time *2022-07-14, version 10.1* It is so bad I wanna give it a 0, but that’s not possible so I give it a 1. Randomly closes every 5 seconds, don’t even bother. Just stick to the website. Waste of storage and time lol. ### 1/5 — Unwanted Emails *2022-04-24, version 9.2* I bought one item and specifically asked not to be sent offers and promotions but they arrive multiple times a day. I am sick of trying to delete them all. You need to address your non contact issues. ## Most praised reviews (10 highest-rated) ### 5/5 — Obsessed! *2026-07-14, version 26.6* Obsessed!! ### 5/5 — 5 Stars *2024-12-30, version 22* Princess Polly is amazing. I just got my first order and the clothes are the best quality and soooo comfy 🥰 I’m in love already! ### 5/5 — Love it *2024-11-27, version 21.8* Love love love this shop!!! ### 5/5 — Stacey *2024-09-04, version 19.9* Always do my Christmas shopping for my 3 girls and have never had a problem ### 5/5 — Addicted *2024-08-20, version 19.8* I am addicted this website has such good quality. If your not a wise spender this store will rob u blind lol ### 5/5 — 100% recommend I love PP *2024-06-11* Love PP, high quality clothes, quickest shipping in the game. Also super easy returns and wonderful cumstomer service. I’ve never had a bad experience. Fab online store ### 5/5 — Princess Polly Review *2024-05-05* Very fast shipping and very good with updates. I have made lots of orders from here and you never fail to inform when it will be arriving. Great with any returns, products are good quality and will continue to buy from here. ### 5/5 — Laura review!!! *2024-04-17, version 16.9* 10/10 I LOVE PRINCESS POLLY U HAVE MY HEART BEST CLOTHES BEST QUALITY ### 5/5 — Princess Polly I love you *2024-03-01* Always buy my clothes from here always so flattering and good quality never had an issue with shipping or exchange before ### 5/5 — Love! *2023-12-20, version 16.1* Love love love Princess Polly! Amazing quality and great prices! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*